If I could give a zero rating I would. I have a 5 year old mattress high end Beauty Rest Black…read moreGladney purchased from Mattress Firm. The first one was replaced in 4 months for a defect. The current one has developed a deep depression in the middle. My wife and I are not big or heavy people. Submitted a warranty claim--the mattress has a 10 year warranty. Get back that even though it has this huge depression it's not their fault since we have the mattress and box spring on an "inadequate support" and the warranty is void. It's on a bed frame with 7 boards and set in place BY THEIR PEOPLE. Do not buy from them. Horrible product support.

Just had a wonderful experience from Barbara H. Our family has purchased from Sleepy's (now…read moremattress firm) for over 20 years and Barbara is simply another reminder why we love shopping here. Unbeatable customer service, truly best in the game. Thank you Barbara!

Great store for furniture and Joe is extremely helpful and accomo dating. Great to work with.read more

We wasted a lot time shopping for a new sofa at stores like IKEA, Lovesac, Crate&Barrel, West Elm,…read moreetc. Should have skipped all those stores and gone straight to Miceli's. We purchased items from them before (floor lamp, coffee table, outdoor furniture) and were very satisfied. The store is beautiful and very easy to browse through. Joe and Mary are helpful and knowledgeable and put no pressure on you. Mary even encourages you to take fabric samples home before committing to a purchase. Joe and his colleague delivered our sofa and took away our old one. We have many narrow doors and stairs to negotiate and they did the job so carefully and with such patience. Support this Westerly family-owned business. They are great at what they do!

The delivery ever contacted me. Purchased a new bed and the customer service is non existing. No…read moreCommunications at all they think you don't have a life and after leaving many messages still no return calls. Cardi is in the business of selling credit not furniture . So stay away because all you will get is an over priced piece of furniture with five years of hidden interest.

I am writing this review with utmost dissatisfaction with Cardi's furniture. I have purchased…read moremultiple pieces of furniture from Cardi's over the last 15 years. Most recently in 2021, I purchased a reclining chair and sofa. Both the couch and chair were both delivered damaged. Cardi's sent a replacement chair and couch within several weeks. In March of 2024, we discovered that one side of the couch was no longer functioning properly when reclined. Cardis sent a service technician to our home on April 10, 2024. The service technician quickly noticed the frame was cracked and determined the couch was in need of a whole new frame. We were told the new frame should be in within the month and they would need to return to finish the repair. After a month's time I had not heard anything from Cardi's so I began emailing the service department. I sent several emails between May-June requesting updates that were never received any reply. When I finally was able to connect with someone via the service department phone number, I was assured the part would be in "this weekend." When the manager called me the following week, she explained it was actually due to be in by the end of the month. We did not hear anything until late July when the frame supposedly had arrived and we were to schedule a service date. Fast forward to today, our scheduled service date on September 7, 2024 (from the April 10, 2024 diagnostic visit from Cardi's service technician) and the technician was not provided the proper part to fix the couch. We are apalled with the lack of quality and concern this business has showcased. It is unfortunate as both service technicans have been extremely helpful and confident in their assessment of the issues. It is very obvious that the breakdown occurs with the management of the service department. As a local small business owner, we will certainly be sharing our terrible experience with all of our clients, past, present, and future.

When I was shopping for a mattress last year, an employee at a local big box store in Westerly…read morerecommended that I take a drive out to Chariho Furniture and look at their American made mattress line. I did just that and had the greatest service that I could want. I also took a look around the furniture store and was absolutely impressed with the fine furniture there, and the fact that it was made all over the United States by skilled craftsman. I live out of state, but when I needed to get another mattress this year for our small family house in Weekapaug, I called these folks up and again, got awesome service. I recommend these folks very highly.

From the owner: America's Mattress by Chariho Furniture is locally owned and operated with the buying power of the…read morenearly 400 America's Mattress locations nationwide. We feature Rhode Island's largest selection of quality Serta products at the guaranteed lowest prices. In addition we feature American made wood and iron beds, day beds, futons and bedroom furniture as well as accessories including pillows, sheets, mattress pads and more.

Yes. We bought a bed and mattress there - the bed is great - the mattress turned out to be a little…read moretoo soft and they accepted the return with no hesitation. Very helpful personnel and very friendly. Would recommend.

Great selection and the best customer service around. Shop your local small business, you won't be…read moresorry with this one.

Absolutely recommend this Mattress Firm location! My husband and I were looking to purchase our…read morefirst mattress+bed frame and had no clue all the different options and features available. We were lucky enough to work with Corbin, who did an incredible job explaining our different options, and, ultimately, settings us up with our ideal mattress and bed frame at a great price! You will sleep easy knowing you've found a great setup at a great value at this location.

I highly recommend Mattress Plus in Old Saybrook. Their Sales Manager, Frank, was knowledgeable and…read moregreat to work with. Will definitely return when it's time to replace another mattress.

Not one bad thing to say about Dave's! Just enough selection without being overwhelming, relaxed…read moreattentive service, fair pricing, honest, no tricks or hidden anything. Items in stock delivered within a couple days! Delivery from 'The Joes' was also excellent! Hands down the best furniture/mattress shopping I've had. I highly recommend checking Dave's out! Bravo Dave!

First Dave the owner is the most personable and direct businessman I've dealt with. 2nd he found me…read moreexactly what I wanted even though it wasn't in his showroo. Don't get me wrong I walked out with 2 pieces out the showroom But he finished my collection. Highly recommend! Yelp elite 5 stars

We have been looking for a dining room table for over a year. We bought one from another well known…read morenational furniture store and had to return it because of quality issues. We worked with Todd and he went over and beyond to get us exactly what we were looking to complete our dining room. It looks fabulous! Thank you Chariho furniture.

This was our second time utilizing Chariho Furniture and our experience was great! We wanted to…read moreutilize some existing pieces and add to our living room as well as a flex space to be used as an office and den space. We worked with Todd and he listened to our concerns and how the space would be utilized coming up with great floor plans and furniture. He was able to incorporate our existing pieces seamlessly with new pieces and both rooms look fabulous and flow with the remainder of our home. The process from start to finish was amazing. The delivery men came on a terrible rainy day and took great care when entering our home ensuring no surface was wet - all furniture was covered and placed with care. Thank you all! Will & Mary Ann T.

had a great experience with Josh A. at the Middletown R.I. store!…read moreHe was friendly and knowledgeable. He actually made my experience very easy! I would recommend him to anyone interested in purchasing a mattress and accessories !! Thanks Josh!!

Bought a new mattress today and had a great experience with Bob F. He helped point us in the right…read moredirection, carefully explaining considerations with several mattresses that were in our comfort level and price range. He took a very thoughtful approach, helping us find the right mattress for us and was patient as we took the time picking between the final two. Would highly recommend and will definitely come back for our next mattress. Thanks Bob!

This store has an amazing selection of furniture, much of it made in the USA. You can select your…read morefabric and style you like. I also found the customer service to be very helpful.

This is a two story setup where you can find the living room section very easily as it is clearly…read morelabelled. I wandered by myself but I did notice several buttons that I could have hit if I needed any assistance. That was a good way to meet customer needs. I did not find many couches that I liked in here and many of them seemed of lower quality.