I had an clicking issue with my NCM bike I purchased from Tyke about a month ago. I called him and…read morehe fit me in the same day! He was very through in examining my chain, derailleurs, gears, and pedals. He determined it was the pedals and installed a new pair for me! That was it! A bad bearing in one of the pedals. For the way he handled my concerns he gets a 5 star rating.

This is the absolute best place for all your biking needs! Tyke, the owner, is off the charts with…read morehis knowledge, patients and guidance! I'll never go anywhere else! oh, and the after service is also more than anyone would ever expect!!!

I stopped in today, just to browse and ask questions, but was very fortunate to meet the owner,…read moreDerek. He was so grateful that we walked off the main street to visit his store. He showed us his new store and introduced us to his staff. I wish more business owners were like Derek. I hope his store keeps growing with much success. Let the sounds of the Cowboy Junkies and Jerry G fill his shop everyday. Thank you Derek, sincerely William

This bike shop is amazing. Especially the talent of the highly skilled and knowledgeable staff…read more They can build or fix any bike so you can enjoy your ride without worry. I've had an e-bike built here and a road bike serviced. They do it right the first time, and their fees are incredibly reasonable. Between the super friendly vibe and quality of the work, I can enjoy my rides knowing that the least of my worries is my bike. I think you'll be glad you gave them a try.

We rented bikes from this bike shop. I'm still not quite clear if the shop routinely rents bikes,…read morebut the owner was incredibly nice and let us rent basically new bikes as we rode around the beautiful Amish farmlands for several hours for a very generous price.

General repair + a few very specific things that I wouldn't have known how to fix myself. In my…read moreopinion, done for a pretty good price.

Eric and the crew at Holmes went above and beyond with this latest service on my TREK Marlin 7…read more After some new parts(rim, grips) and adjustments to other older ones(brake bleed), my bike is crazy tight and parts(old cassette) look like new. The whole vibe of riding it is WOW, Thanks

HOLMES is the best bicycle shop on the East Coast of the USA. It has new gear for your entire…read morefamily. At HOLMES you will find a bike ready to be charged or peddled manually for any situation. Including commuting from home to work or riding for fun into town and city. If you need your bike worked on the professional service at HOLMES will cater to your every need; all-be-it. HOLMES is always selling at the most reasonable price or sale and will never over charge you.

Might be a long review…read more.. My family lives in Toronto, and Universal Cycles is in Lancaster, PA - roughly an 8 hour drive. That's a LONG way to drive for a bike. But we did it, simply because Universal Cycle carries bikes that other stores DO NOT have. Specifically, a child's bike that is a FANTASTIC bike for little kids. Sure, we found it for slightly cheaper in Kansas City, but the service we got from that store (only online) was far from decent. So, on a recent trip from Toronto to Washington, DC, we stopped in at Universal Cycle and go the bike. It was a fantastic experience. My son LOVES the bike (it was even "giftwrapped" with a bow), and I can only thank Universal. I don't know how they source bikes and parts so quickly, but it really is amazing. The store is not a huge bike shop - it's rather small. But they have this way of getting just about any part/bike, and that is beyond compare. I really wanted to give this store only 4 stars - simply because they're so far away from Toronto. But that's not their fault! Thanks Brad and the crew at Universal in Lancaster!

This place blows my mind. They're able to get parts that other shops in the area haven't even heard…read moreof. The variety is overwhelming. Knowledgeable, super helpful and fun to just chat with. They usually have what you need right there, but if they have to order in, most often it's same day, if not 2 days at most - a definite breath of fresh air from all the super brand specific shops in the area. As someone that works on the weekend, it's great to pop in on a Monday when a lot of other shops are closed to pick up an order I placed from their website!

Fantastic service and recommendations, I bought skis here about 5 or 6 years ago and the have been…read moremy best purchase on anything, i've gotten more use and fun out of them than any other equipment (bike, boat, etc)

our experience we had with mountain time sports! all friendly when they are making a sale! However,…read morewhen the machine didnt Work on the first two days afyer Paying 23,000 of course we weren't happy! The sales person knew we had bought this to guide our customers we have and when we couldn't use it we lost out potential earning! When we called the owner he had no remorse just that they will fix it since it's covered under warranty! He also said you may have to shut the engine of to put it into park easier if it happens again! I said this is a brand new machine I shouldn't have to do that and will this be expected to keep happening and he said it could again in the future! I asked so you're not going to compensate us at all? He said no! Also he said all mottos have this issue with the shifting even can am!!

We found this gem of a shop by just driving by, although we had heard a while back of a great shop…read moreon the area, and we needed a better bike rack. Stopped in and met Dale, one of the at least three generations of Martins who operate this business which is in the process of expanding on a busy Saturday afternoon. Dale took the time to explore my needs and recommended the best bike rack (Kuat 2.0) that I have ever owned and I think that I have had about 10. The problem was that literally there was no room in my car for the box. Actually though it wasn't a problem for me. In about half the promised 45 minutes a team had it inboxes, assembled and on the back of my car. Bummer though was that when I got home I found that I didn't have the hardware to mount it on the car for which it was intended. I called Dale and intwo days the needed hardware was in my mailbox without charge. I cannot say how refreshing it is to find a store that offers expertise, advice without pressure and exemplary service. You can be sure that I will be back there.

After 11 years I decided to see if any good changes happened. Sadly no…read more Their facilities are much bigger and nicer now. However their staff are still rude and prices are outrageous. A far cry from what these bikes are actually worth. If coming to a place to be treated like you're a bother and get ripped off is your thing.. then this is your place to buy a bike. Just find a good bike shop that will be kind and treat you right. Cheap isn't the answer. I'll pay more for great service every time!! This place is just not it.

I've been shopping here for 15 years. Great help, good merchandise,…read moreand very convenient to Lancaster. strongly recommended.

Way better than outdoor don't waste your time with those fools go here for quality and safetyread more