Best bike shop ever! Tim, serviced my bike and got it working better than ever. He's very…read moreknowledgeable, friendly and I could not believe the price, he's very affordable. If you have a bike, need a bike, have thought about riding on the trails that are all around. Tim, will fix you up with the perfect fitting bike. I will be sharing this place with friends, family, neighbors and strangers. Many Blessings to you and your family

Took in a bike I had bought used to have it tuned up and cleaned. It ended up being like new…read more Owner helped me choose a helmet and accessories. Adjusted bike to fit.

My wife and I had just completed a bike ride a across the country, but still have several bike…read moretrips planned before we return home to California. My wife's bike was making a clicking noise that was driving her absolutely crazy. We had gone to a local bike shop (nicest guy), where the mechanic diagnosed it as a shot bottom bracket. Unfortunately/fortunately he didn't have the part. We then went to Hush Money Bikes hoping they might have the parts we needed. Once there we were assisted Chris who listened to my wife's explanation of the issue, as well as what we'd been told. He then very systematically started testing and ruling issues out. It turned out to be an issue with the seat post (yes, really). He had it fixed quickly, and at a very reasonable cost, especially compared to what a bottom bracket would have run. Also I personally would never have thought it could be the seat post!!! One other thing we both appreciated was that Chris test rode the bike, I've experienced a lot of shops that will have you do this. All in all it was a great experience, and my wife lives her bike again!

Hush Money bikes is a special place. The team here is very knowledgeable about various cycling…read moredisciplines and clearly love what they do. They don't want to sell you a bike, they want to sell the right bike for you. That doesn't always mean the most expensive option. I've heard people complain about pricing but I always feel like I get a great value. I knew very little about bikes and cycling and they havd always been patient and kind when explaining things. The crew here loves the sport and want you to as well!

Huge shout-out to The Cycle Works! Coming in for some cycling in the area, my front hydraulic…read morebrake would no longer hold fluid. Despite their usual workload they were able to turn the repair around in twenty-four hours and even stayed open a little later than usual so I could pick it up as soon as it was done. Can't say thank you enough.

I've purchased two bikes from here while living in town. The bikes were ok quality, and we paid…read moresteeply for them. The service was not the best and owners were rude, sadly. I'll gladly stick to era ski and bike shop or martins!

I had an clicking issue with my NCM bike I purchased from Tyke about a month ago. I called him and…read morehe fit me in the same day! He was very through in examining my chain, derailleurs, gears, and pedals. He determined it was the pedals and installed a new pair for me! That was it! A bad bearing in one of the pedals. For the way he handled my concerns he gets a 5 star rating.

This is the absolute best place for all your biking needs! Tyke, the owner, is off the charts with…read morehis knowledge, patients and guidance! I'll never go anywhere else! oh, and the after service is also more than anyone would ever expect!!!

I recently took my mountain bike here for an overall tune up and to have the fork repaired. The…read moremechanics were very friendly and professional, and the bike was done right when they estimated it would be. I took it out for a test ride and it felt like I was riding a new bike instead of one I purchased over ten years ago! We also have purchased two bikes for our kids from the Common Wheel community center on King. The bikes are great quality and buying them refurbished made them affordable for us. We paid big box store prices for far more superior bikes. The Common Wheel is well worth supporting just for the quality of products, services and employees, but they go above and beyond and offer amazing programs to our community. It's great to have a local shop that empowers the city through the power of bikes! Truly a special, unique, quality bike shop. Thanks for all you do Common Wheel!

During my walk I stopped by the store due to a humorous sign in regards to dogs. I went in to check…read moreit out and discuss the options inside. After some cordial greetings I began to explain the type of bike I had (hybrid) how I road and the types of terrain I had ridden. I even gave some brand names I was familiar with, bike knowledge etc, and I also told him the price I had spent on my last bike ($$$) What's the first option he shows me, the cheapest, basic bumble gum bike in the store. I said, in no way In any thing I just said, would this type of bike suit my needs. He then showed me the 2nd cheapest option, which had not one of the options I was looking for in a bike. At which point I was confused but then it was clear. This guy obviously made assumptions how much I can spend, based on how I looked. It did not matter how much I explained my needs, or my experiences with riding so that I can locate the right bike. Besides blatant prejudice the store has little selection and no tangible way to provide the riding experience necessary when choosing your next bike (comfort, safety, feel, etc) due to the downtown location. You really can't test ride the more rugged options, which doesn't matter much, because the options are slim. I was hoping to support this small biz because of the mission with 2 purchases for my sister and myself. I'm happy to have avoided supporting this type of mentality.

Awesome selection of electric bikes, emotos, and amazing friendly and welcoming staff!read more

Deceptive business practice and charges customers for a business decision they made on their end…read more On 5/21/26, I placed an order on the merchant's website for a Zooz Ultra Urban Gen 4 electric bike for a total purchase price of $2,595.00. Following the order submission, the business reached out requesting that I provide additional verification documents to confirm my identity and credit card ownership to mitigate fraud risk. I fully intended to complete this transaction and promptly complied, providing the exact documentation requested. No further information or follow-up was requested by the merchant. Instead of processing the order, the business proactively and unilaterally cancelled the transaction. While the merchant has the right to refuse service, they deceptively withheld $130.00 from my refund, returning only $2,465.00. The merchant is penalizing me by applying a 5% "cancellation fee" to an item that was never fulfilled, never shipped, and where the cancellation was entirely the merchant's choice. I should not bear the operational cost of their decision to cancel a transaction that I actively tried to fulfill and verify. The withholding of these funds under the guise of a return or cancellation policy for an unfulfilled order is deceptive and an unfair business practice. I would not recommend doing business with them.

I used to ride a regular trail bike but dye to health issues I wanted to check recumbent bikes. So…read morewe made the trip to lancaster recumbent. I am so glad we did. I did some research and thought I had my bike picked out. After talking to Diane Sara and I think Chuck and trying different bike. I actually bought a different bike and it was used in great condition so it was a little cheaper and I was able to get some accessories. I love the bike and can't wait for my biking adventures to start again. Everyone was super friendly, and very knowledgeable. Now my husband wants one and we will definitely be going back. Also we loved the dogs at the shop. Thanks for all your help.

I was riding the Northwest River Trail on my bike several times a week. It was getting to the point…read morewhere it was not enjoyable any more because of the saddle-inducing pain. Along the trail in Marietta is a signpost for businesses in town including Lancaster Recumbent. My wife has always talked about recumbents so we visited the shop. We took a test ride and ended up getting a Catrike Villager for her and a Trial for me. Sarah was very helpful in every aspect of the purchase. Scott showed us how to load the trikes on the Alpaca rack we purchased. It was a great experience that you don't get much these days. Just a great family business. We got to test the trikes and the rack on a trip to our cabin in Potter county. We are near the Pine Creek Rail Trail and broke in our trikes there. What fun! And no pain! My wife has a knee replacement and the other one needs done too but riding the Catrikes is pure bliss.

Might be a long review…read more.. My family lives in Toronto, and Universal Cycles is in Lancaster, PA - roughly an 8 hour drive. That's a LONG way to drive for a bike. But we did it, simply because Universal Cycle carries bikes that other stores DO NOT have. Specifically, a child's bike that is a FANTASTIC bike for little kids. Sure, we found it for slightly cheaper in Kansas City, but the service we got from that store (only online) was far from decent. So, on a recent trip from Toronto to Washington, DC, we stopped in at Universal Cycle and go the bike. It was a fantastic experience. My son LOVES the bike (it was even "giftwrapped" with a bow), and I can only thank Universal. I don't know how they source bikes and parts so quickly, but it really is amazing. The store is not a huge bike shop - it's rather small. But they have this way of getting just about any part/bike, and that is beyond compare. I really wanted to give this store only 4 stars - simply because they're so far away from Toronto. But that's not their fault! Thanks Brad and the crew at Universal in Lancaster!

This place blows my mind. They're able to get parts that other shops in the area haven't even heard…read moreof. The variety is overwhelming. Knowledgeable, super helpful and fun to just chat with. They usually have what you need right there, but if they have to order in, most often it's same day, if not 2 days at most - a definite breath of fresh air from all the super brand specific shops in the area. As someone that works on the weekend, it's great to pop in on a Monday when a lot of other shops are closed to pick up an order I placed from their website!