Great experience working with Matthew and entire staff at Enterprise we recently purchased a Ford…read moreCargo van, no hassles, very helpful and honest. We were treated so good we found a F-250 for our company and did not hesitate to call Matt again to handle our purchase. It is a pleasure buying there as it should be. Great products, prices along with top notch service. Highly Recommend! Nelson Brothers Empire Garage Doors of Naples

Terrell and Josh were so helpful! Needed a SUV. Terrell followed up with me and was very…read moreprofessional and kind. Quick process and I love my car! Thank you!

Wish I can give 0 stars. I rarely leave negative reviews, but our experience with Jose at CarMax…read moreFt. Myers was incredibly disappointing. My fiancé and I came in ready to purchase a vehicle with a signed PSECU AutoDraft in hand. The only complication was that the co-signer was out of state. We were repeatedly told by Jose that there was "nothing we could do" unless we financed through CarMax. He claimed their e-sign system had been down for a month and insisted our only option was to switch financing. Not wanting to give up our 5% credit union loan without exploring other options, we left and started making calls ourselves. To our surprise, another CarMax location in Naples immediately offered solutions, including remote e-signatures and even FedExing documents if needed. That was incredibly frustrating to hear after being told so definitively that there were no alternatives. It made us feel like our outside financing wasn't being respected and that we were being pushed toward CarMax financing instead. As a pregnant customer trying to secure a safe family vehicle before our baby arrives, this experience added unnecessary stress to an already emotional and time-sensitive purchase. We understand policies exist, but the lack of effort to explore solutions or advocate for us was disappointing. I hope CarMax Ft. Myers better trains its staff on available options for customers using outside financing, because no customer should have to call another location to receive the help and answers they should have been given in the first place.

One of the worst experiences ever at a car dealership. Assistant manager clearly suffering from…read more"small man syndrome" stepped in and killed an opportunity to trade in a really nice vehicle for a truck. Unbelievable that he didn't even bother to check with his GM to try and accommodate me for the transaction. I'll be sure and let everyone I know how horrible the FT MYERS CARMAX treats potential customers.

Never leased a car before. Landin, Sales Advisor, was so helpful and informative about all our…read morequestions and his knowledge of the crv, very accommodating and professional. Trey, Sales Manager, was very helpful in getting us to a fair number for leasing. Really worked with us and with some conversation, I drove away very, very happy. Will definitely go back!! Would absolutely recommend!!! Thank You both, Heidi

I have a problem with my rack and pinion, a common problem identified with a memo(?) by Honda on…read more2018 Honda CRVs. Unfortunately, it is NOT covered with a recall. The car only just turned 40,000 miles. I would never buy a Honda again. BTW, I previously owned a 1989 Honda that I nead nearly 30 years, I would say a long-term customer.

Not sure I can say enough good things about our experience with AutoNation Toyota Fort Myers. My…read morewife and I had been looking for a used Toyota when we stopped in and met perhaps the best car salesman I have ever know. Blair was friendly and helpful through the whole process. Most importantly he was patient and not pushy. He helped us find the right vehicle at the right price. What really amazed us is that we were able to drive off in a new Highlander for less than we had budgeted for a used one. He and the entire team worked tirelessly for us that day, and trust me we really put them through the paces (sorry, not sorry about that Blair). I have to say that when the time comes for another vehicle, first it will be a Toyota without a doubt, and second I won't waste time with other dealerships. AutoNation Toyota Fort Myers has won my trust. When you go ask for Blair, and I hope you have as great an experience as we did.

WARNING: Deceptive Practices at AutoNation. should be Zero!…read more My experience here was a textbook example of why buyers need to be cautious. After test-driving a truck, we ran a diagnostic ODBC scan that revealed multiple engine misfires. When the manager Andrew Lesseur, took the vehicle back, he claimed his "odb code machine" showed nothing. However, when we re-scanned it ourselves, the codes had miraculously vanished. I called him out on clearly resetting the computer to hide the engine issues, and his reaction was unprofessional and very defensive. Got caught (POS) ! Hiding mechanical failures is dangerous and deceitful. I'm glad this wasn't my "first rodeo," or I might have been stuck with a lemon. Avoid this location. I appreciate the salesman was very helpful Mr. Fernandez. Wish you the best.

I'm from out of town and had some minor damage to my car. It was enough that I would not be able to…read morereturn home in a week. Galloway was the closest Ford dealer so I went there in spite of the 1 star reviews on this site. I couldn't have been happier. Had no clue where to go as they have multiple buildings. Stopped in at the first one and met a woman at the desk who was friendly and guided me where to go. The next stop they all were most accommodating and in an effort to resolve my issue in the shortest amount of time since I had no reservation sent me to their quick lane building where Mauricio came to greet me. Basically took me under his wing as he looked things over, took me to his office and gave me a quote. I had to leave my vehicle while they ordered the parts and delivered the following day. Was given a ride in their free shuttle back to where I was staying in Cape Coral. Was called the next morning around 8:30 or so that it was complete and ready for pickup. They offered to come and get me but a friend gave me a ride over. Everything went so smoothly and my contact couldn't have been better. Thanks to all that helped which could have gone much much worse.

HORRRRRIBKE service and tech team. Wouldn't recommend this dealership at all. Sales team are…read moresnakes, customer service is a joke and don't ever TRY to call to speak to anyone. Everyone's Fkn lazy and can't pick up damn phone! Done with them clowns. Definitely a ZERO STAR place

THE ONLY ONES WE TRUST!…read more It was really hard to find a reputable group of car guys (and gals) in SWFL. But, after a string of shady experiences, we're so thankful to have found Terry Wynter. Juan and the rest of the guys are super helpful, kind, and do a great job. I no longer have anxiety about getting ripped off (or even paying for work that clearly wasn't completed!). Thanks, guys!

Went in for an AC charge and clear the Check Engine Light…read more Got up sold for $2000 more work and check engine light was still on.

I own a 2016 Honda Pilot. I was visiting from Chicago and encountered a problem with the starter…read morepush button. I initially called the Honda dealer in Estero and did not like anyone I spoke to there. A friend of mine has an Acura and suggested I call Scanlon. So glad I did. I initially called and spoke to someone, but for whatever reason he told me someone else had to call me back to make an appointment, but never did. My friend told me to make an appointment online which I did. My service rep was Jose. Excellent customer service! No pressure, respectful and very professional. They had to order parts since they don't carry Honda parts. Rather than bring my car back and deal with my car potentially not starting and wait again, Jose set me up with a loaner for 4 days. Very much appreciated. Luckily, only one part had to be replaced which cost 40% less than it could have been. As I said, they didn't try to take advantage of me. They didn't force the inspection on me, I always decline anyway because dealers always find something. And washed my very filthy car! I think they may washed extra. Lots of bugs-long drive from Chicago, plus it was not clean to begin with. Anyway, if you have an Acura or even a Honda, definitely go to Scanlon!! Ask for Jose!

I really wanted to have a better experience here, but unfortunately it fell short. The staff was…read morepolite, but communication throughout the process was inconsistent, and I often had to follow up myself for updates. The sales process felt more focused on closing the deal than addressing my questions and concerns. The dealership has a nice showroom and a decent selection of vehicles, which is why I'm giving two stars instead of one. However, customer service after the initial interaction left a lot to be desired. I expected a smoother, more transparent experience from an Acura dealership. Hopefully they improve their communication and put more emphasis on customer satisfaction.