This has been a terrible experience for my family and myself. My mother had her funeral at the…read moreParsons location on March 1, 2024. The funeral home was in charge of the funeral service and cremation. A horrific list of items was either not done or done incorrectly. 1. The viewing started late because the staff had not set up the room in time. 2. We had asked to have my mom's hair braided. They failed to braid her hair. My daughter had to do it. 3. The tribute video playing when loved ones entered the room to see her was a tribute video of someone other than my mother. They had to hurriedly switch it out. 4. We were told we could stream music over Bluetooth speakers. When we were ready to play her favorite songs we were informed they didn't have a Bluetooth speaker that day. We were forced to have a family member retrieve one. 5. We requested several locks of hair to be preserved because she was being cremated. This was not done before her cremation. They are lost forever. 6. We requested finger nail clippings be kept in order to preserve her DNA. This was not done before her cremation. Her DNA is lost forever. I do not recommend this funeral service for anyone. Their prices are low, but there's a reason for it. Do yourself and your loved ones a favor and go someplace else. At this point, I don't even trust that the ashes I received are those of my mother. That doubt will be stuck with me for the rest of my life. It's not worth the couple of thousand dollars we saved.

Our family is forever grateful to the staff at Edwards Funeral Home. Our brother passed away over…read moreEaster weekend, and despite this, they made themselves available to help us through the funeral process. They were efficient and kind, and cost was quite reasonable.

The ladies that I interacted with here were very understanding of my situation. They helped me…read moreimmensely, and even gave me options that I was unaware of. Afterward I felt such a relief that Im sending positive karma in their direction for forever..

Perfect in every way. Kind, compassionate and no up-selling games. My husband would have been…read morepleased that therapy dog, Ace, was present. They made all attendees feel welcome and cared about. I have specified Ohio Crenation and Memorial Society for my own services.

Very professional, accessible, and compassionate. Gary, Arielle, and Mr. Van Gundy made sure my…read morefamily and loved one was treated with the utmost kindness and respect.

A dear friend went to inquire about funeral services for his terminally ill husband. They've been…read moremarried for almost 16 years. The person he spoke to asked him if "They were really married or just say it like long term gay couples do?" At the very LEAST the question was inappropriate disrespectful and tone deaf. This funeral home had no business asking a grieving person that. They do not support LGBTQ . Id give them a negative amount of stars if it was possible.

Thank you so very much for all the help you gave our family with the funeral arrangements for our…read morebrother. You were kind, helpful, informative, and professional from the beginning. Nothing was too much trouble for you. The care and attention to detail that you gave were wonderful. The funeral day was just nice as we expected it would be. We all feel our brother would be happy with his funeral day. We would not hesitate to recommend your services to anyone. Please thank your team too! God bless you all.

From the owner: Fifth generation family owned and operated. Providing funeral and cremation service to Central…read moreOhio since 1859.

UPDATE 1/28/26 My boy passed away on Dec 23 2025 and I've still NOT received his ashes. In October…read moreI lost my 15 year old cat, brought her here. I was told then they were running 3 to 4 weeks behind because of repairs to their equipment. Now they are 4 to 6 weeks behind, atleast! Absolutely unethical to take people's money and then have them wait nearly 2 months to get their beloved pets back. DO NOT BRING YOUR PETS HERE! If you want your beloved pet home in a timely manner, go somewhere else. It's been a month after I was told 2 to 3 weeks, which at the time felt like an eternity. I called this past Sunday as it was going on 4 and was told I would hear from someone that Tuesday or Wednesday. It's now Friday and I was just told it will be another week. I can't even begin to explain how upset and angry I am. Losing my boy was a shock and devastated me. I just want him home. 4-6 weeks to get your babies back? Unacceptable. Never again.

My dog passed 12/3/23. He was with West Vets and Schoedinger handles cremations for them…read more On 12/21/23, I left a message for Schoedinger because I have not received his ashes yet. I offered to come pick up his ashes, as my vet said they are short staffed, do not have enough people to pickup and drop back off. I received a call from a lady named Wendy. She said if I wanted to pay $100 more, they would place his cremation as "priority" and I could pick up ashes the same day I pay, that he was in their "queue" and it would be another week or so. I think that is a horrible policy - the fact that they are trying to make more money off of people who are grieving a lost family member truly is disturbing and disgusting. If they are short staffed, then they need to hire more people. They should be ashamed - people are grieving and you are attempting to prey on their sadness for monetary gain. I wish I could give you 0 stars.

We haven't scheduled a service yet but if the care understanding and genuine care we have received…read morejust in the initial call has been a 10 out 10!

My husband and I went to our neighbor's funeral service today. He passed 13 days ago. Normally I…read moredon't view the body because lately, the past 18 years, people have been looking grey or not their normal complexion. I have even gone so far as to tell my family I wanted a closed casket service. When entering the sanctuary I braced myself to see a ghost of the gentle giant I remembered, but I was pleasantly surprised that he looked as if he was just sleeping. He looked great. Smoot funeral services did an awesome job. I'm not sure about their prices, but the quality of their work is surprisingly comforting.