I'm beyond disappointed in this compan. I had the doctor send them a prescription almost a month…read moreago and they still haven't sent anything to then insurance but tried to discourage me by saying the insurance may not cover it. I won't even know if you don't send it to them. And when I call to check i get a voicemail and no call back. Smh

There are some business that truly do deserve a special ZERO STARS rating and this is one of those…read morebusiness. I am so frustrated with this vendor I could scream. My daughter depends on her wheelchair for accessing her life and National Seating has shown minimal effort and no urgency attempting to get her chair repaired. It has been MONTHS since I pushed it into their office on Elm Hill Pike. My husband and I have tried to contact them multiple times with spotty success. Probably half of our calls have been sent to voicemail after waiting on hold for a number of minutes. The best communication has been through a text/web tracking app, although the updates have been few and far between. That being said, the last update on May 6, to tell us the parts were finally in and the repairs could begin, gave a window of "1 day-3 weeks" Umm? Weird window but OK...I guess they are planning on taking every bit of that three weeks, but I wouldn't know, because when I called today to check I got sent to voicemail again. There was a kind technician, who came to our home to provide a replacement chair. He seemed shocked at how long we had waited. Other than that tech, the employees my husband and I have interacted with have been rude and generally unhelpful. WAIT! The company literally just called and it's supposed been fixed and delivered. If they improve tremendously, I'll update. MORE TERRIBLE SERVICE Her chair was delivered, a VERY helpful professional (Derek maybe) came to our home. He was great! He insisted that his company's number one priority is safety. Hmm? Then why don't they work a little harder to get disabled people their needed AND PAID FOR devices?!!!' The chair is back but not fixed properly (or safely). 1) It has several speeds, one pretty fast one in case she has to hurry (maybe out of the way of a backing up car or something). Now her chair has one speed, slow. 2) Also, when you order a wheelchair it's a prescription because everyone has different needs, right? She needs to be able to recline sometimes to take pressure off of her spine. It reclined perfectly before National Seating and Mobility "repaired" it. 3) Now the display is blinking crazy lights so, obviously they did not fix it. Now I'm back to trying to get a human being to speak to me. This took weeks last time. SO ANGRY! and disabled people don't have tons of options for where to grab a wheelchair and these vendors know it. SHAME ON YOU!!!

Terrible. Make sure to answer the one phone call they'll give you. If you miss it, it'll be another…read morecouple of days, thank you very much. Also make sure to keep any all all documentation they give you. I returned a wheelchair, and they failed to update their records, so I continued to get charged for it. Their parent company then told me it was my responsibility to go to Oxy Care's office and take care of this. So, in review: answer the call! Don't miss it! And do their job for them.

This is an update on my 9-30-17 rating. This visit would have received a five star rating, but my…read moreprevious experience with OxyCare makes me skittish about praising them to the skies.Yelp says only the most recent rating counts for the overall rating, so I didn't want to "over praise." I drove to their new location (not the address listed on the Yelp page, but on Trousdale,) after not being able to reach them by phone for two days. I didn't want to drive all the way over there only to discover that they weren't in. I was met by a very nice young man whose name I don't remember (I meant to, because he was very nice and helpful.) He came out to my car to get the empty oxygen tanks and to bring me out replacements. This contact with them was very good. I'll keep everyone posted on how it goes from here.

We had an elevator installed inside our home in a house that hadn't one before. Homelift was great…read moreto work with start to finish. We used Kevin Richard for the construction of the elevator shaft, and the finish work inside of elevator as well the final finish on the shaft. Kevin was amazing! He moved plumbing, electrical, all the carpentry work, drywall, painting, flooring, and more. Exceptional work done to every detail and trustworthy. We had some of Kevin's work done while we were out of town. No issues whatsoever. He will be our first choice on any project going forward.

Had a great service appointment with Matt. I didn't know much about elevators. This is the first…read morehome I've owned that had one. He took me through a bunch of features I had no idea about, serviced the equipment and setup a future service reminder. All around a good experience.