Water heater went out last night a quick google search and found All I know Plumbing, responded…read moresuper quick and came out 1st thing in the morning 7:45 am! Very friendly and super helpful with the service we needed done. I definitely recommend & will be using them again.

At about 4:15 pm on 2/4/22 we discovered a leak on the side of the house. A section of PVC pipe…read morehad burst. The pipe was used for filling the pool. It had its own valve and connected to the copper feed from the street. I cut off the water at the street and then started calling plumbers. Schaffer, which I called about 4:45 pm, was the only one of three companies we called that could make it out the same day. (Everyone was very busy because of freezing weather). They said they'd be here between 5pm and 7pm. They were here around 5:45pm. They capped the copper that fed the PVC and we were done. They also did a number of other checks. The phone attendant was really courteous, and took the time to find an available plumber, after I explained that it was probably a 20-minute job at best (which it was). The plumber, John, was professional, courteous, and explained everything to us perfectly clearly regarding what we needed to do next, etc. I couldn't have been happier with the response and the service, especially with the prospect of going without water for anywhere from 2 to 5 days again (After the Feb 21 snow event/loss of water). The invoice we received in email was detailed, and included a number of high quality photos of the repair site. After a really, really bad experience with another A/C and plumbing company last year, Schaffer was a refreshing change.

Do not sign up for the $25.00 a month shafer services plus. I was told there was no cancellation…read morefee, But when I went to cancel after the men had been out for a "free ac and plumbing inspection" I was told there would be a $220. fee for the inspections due today. I never was told those inspections where chargeable should I cancel. I asked her if she would escalate my issue up the ladder she said the issue stops here and it would be of no consequence to bring it to mgmts, attn. That is poor customer service and am very disappointed in what used to be a great company, DO NOT SIGN UP FOR THE SHAFER SERVICES PLUS!

Robert came out and installed the faucet I had purchased. He did a fantastic job! No problems at…read moreall!

We have a tankless water heater and Bauml was recommended for servicing them. The plumber was very…read morecourteous and quick! We asked for some recommendations on other items and they seem very fair on prices. The plumber was experienced but also a humble person which is hard to find sometimes. We had some issues booking our appointment. Dispatch didn't put us down so we had to reschedule. That's the only reason why they are getting three stars.

In 2022, I discovered my water heater was leaking…read more Alfred and Tobie arrived around 1:00 PM. After examining the water heater, they said the replacement would cost $2,425. They let me know that If I supplied the water heater, they could install it for approximately $700.00 - but it was obvious that I wasn't in a position to pick up a water heater on my own. They returned with a Rheem (approx retail cost $750.00), which didn't fit on the elevated base correctly - part of the heater now hangs over the edge. The job was completed in two and a half hours. When I calculated the costs of the job, I assigned $1,000.00 to parts and supplies, which left a $1,425.00 labor cost. For a two-and-half-hour job (which included the time spent picking up a water heater), the hourly labor cost was $570.00 for both Alfred & Tobie, or $285.00 an hour each. IMO, the costs were excessive and I felt that I was taken advantage of due to the situation. I contacted Bryco, but I never heard from them.

Johnny came to install my whole house water system. He was honest, personable and caring. The…read moreservice is affordable and high quality. I am so happy to have found this company. Will definitely use them again!

Very professional and honest. Explained the situation in a way a person such as myself who has no…read moreexperience in plumbing can understand. On time very dependable. Recommend Chrisco Plumbing if you want it done right the first time

I am grateful. You arrived at a perfect time. Manuel was very professional, and sweet. My mishap…read moreis taken care of. Thank you, thank you,

Wow!! Thank you for all the recommendations! I went with Mulders Plumbing Services and Aaron came…read moreout 30 min after I called him!! He was not only quick but super nice and explained everything!! Hands down I'd recommend him to anyone!! Thank you Aaron for being so responsive and absolutely Amazing!!

Repair was complete. Some issues: Tech communicated wrong information, a 1.5 hour repair with a…read more$75ish part cost over $1000. AND THEN, the owner called me and made it right. Price was wrong and he corrected it. An owner calling and making something right is all I as a business owner and consumer could ask. I will be giving them another shot.

6/16/2026 Ramiro from Word of Mouth Plumbing arrived on time and took care of my needs…read moreprofessionally and interactively. I would definitely recommend this company for their customer service, pricing, military discount, reliability and punctuality.

I had a pipe burst & looked at reviews on next-door . I called Word-of-Mouth Plumbing for a second…read moreopinion and they came out the same day. From start to finish, they were honest, reasonable, and truly experts in their field. They took the time to explain everything clearly--what they were doing, why they were doing it, and why they chose the materials they used. I had full confidence in their work. Their pricing was fair and honest, especially compared to a larger company that quoted me four times the cost and wanted me to spend money chasing a leak that hadn't even been detected yet. That just didn't sit right with me, so I decided to get a second opinion--and I'm so glad I did. On top of fixing the issue, they even helped me out by adding salt to my water softener (which I was about to do myself) and took the time to explain proper maintenance and what I can do to extend the life of the system. That kind of care and education really means a lot. It shows me they take pride in their expertise and being able to help others. This father-and-son team is genuinely kind, honest, and truly there to help--not to upsell or scare you into unnecessary repairs. I found them through reviews on Nextdoor, and I'm so grateful I decided to call. I highly, highly recommend Word-of-Mouth Plumbing.

I've been a customer of Comfort-Air Engineering & Primo Plumbing for over five years, but my recent…read moreexperience has been unacceptable. The company double-billed me for the same AC service, an invoice I had already paid, and has ignored three months of my calls and emails seeking clarification about the second charge. I continue to receive automated invoices without any explanation of the duplicate billing or the work supposedly performed. Even worse, an employee reached out to me in an email, falsely claiming that I was trying to hold them "financially responsible" for things outside of their control simply because I asked a question about the work performed. This was especially troubling since the dispatcher had already confirmed it was the same issue being repaired a second time. Neither management nor the owner (who had been personally introduced to me) has ever responded. This company's unprofessionalism, billing errors, and disregard for customers are appalling. Avoid this company at all costs. I am now evaluating whether to escalate this matter to consumer protection agencies to prevent others from being treated the same way. It's sad to see a business I've supported for years fail to provide simple explanations and treat loyal customers this poorly. All trust has been lost. Response to the Company's response: I appreciate the company's reply, but it unfortunately confirms the very issue I described. For three months, I asked for clarification on why I was billed twice for the same unresolved problem, a matter your own dispatcher acknowledged was the same service being revisited, not a new one. That's why I reached out for clarification, as anyone would after receiving a second bill by surprise that was said to be for the same work. The repair was only completed successfully on the second visit, which is when payment should reasonably apply. The problem has since been resolved with no further issues, confirming that the first visit was not a completed job, something also acknowledged by the dispatcher. Despite repeated outreach, no one ever explained this or provided details of what was done on that second visit; I only received another invoice. After being ignored for months, I ultimately paid the second bill under threat of collections, not because the situation was ever clarified. The owner's follow-up came only after I posted this review, and even then, my questions about billing and communication were not addressed. I've been a customer for over five years and have always paid promptly once a repair was completed. My only request was transparency. It's disappointing that instead of acknowledging that, the company continues to deflect responsibility rather than address the lack of communication and customer care that led to this situation. I'm not looking to escalate this any further; I simply wanted the company to understand how this came across from a long-time customer's perspective. I genuinely hope you take this as constructive feedback. In my experience, clear communication and follow-through make all the difference in maintaining trust and long-term relationships. Disacknowledgement only leads to a loss of trust, and in this case, confirms it.

They've saved me a small FORTUNE multiple times…read more Today my aircon drain plugged upstairs. AT 4:30 pm o;n a Fridday I needed help. They sent out someone for an emergency call. They fixed it fast and charged me UNDER $270!! On a Friday evvening at 7 pm. when tech arrived. That's amazing. He also figured out how to unclog the downstairs sink which drained slow. No one else could figure it out cause it's copper pipes that are an odd configuration. Another time he sold me an air conditioner for about $9,000 less than others would have charged. He said it was an older model he had. It works fantastic as the house is older. Perfect match. I'm not saying they're perfect. But I've dealt with other plumbing companies who tried to charge me $10,000 for a problem they fixed for $300. HONEST is freaking hard to find.