Replaced missing diamonds and repaired my tennis bracelet clasp. Extremely affordable! They took a…read morelittle longer than expected for the repair but I dont mind waiting or quality work.

Great experience. I'd highly recommend this jewelry repair shop. Orlando replaced 2 watch batteries…read morein less than 10 minutes. Also, very friendly staff.

My experience at cottage hill, was not a good one. Allow me to explain why, I contacted the store…read moreabout purchasing an engagement ring that was pretty much brand new. They were aware of the ring i was looking to sell before and acted interested of course. They asked me to come on so of course I did. However as soon as the appraiser started looking at the ring which I believe was one of the owners, but in any event. He immediately started in on there normal tactics and well the bs sales tactics. Which that's ok, but they also use sales tactics wich is usually a mix of dishonest tactics, mixed with disingenuous monologes, a little condescension and a nice side of bs. What do I mean? Well Allow me to explain. I have no problem with them trying to make money that is not the issue. It starts off by then wanting you to come into their store for them to assess the ring. That's fair enough however that is just a what I consider slightly dishonest sales tactic. I had talked on the phone to them multiple times letting them know the exact ring I had all the details of it that I was interested in possibly selling. Of course they act very interested I also sent them all the information about the ring cut Clarity all the ratings kind of diamond it is which it was a 4 Carat white gold 14 karat white gold ring engagement ring. Well unfortunately after my fiance or girlfriend said yes two and a half weeks later it was over. So the ring was only a few months old high quality ratings 4 Carat Marquee cut. However the ring was a lab grown diamond which cost me almost $10,000 a few months before the ring was perfect condition brand new but I was unable to return it to Rogers and Hollins because it didn't pass the 30 day mark anyway when I get to the store he starts looking at it and immediately starts criticizing it even though the cut Clarity color and everything else was of the highest ratings and I had the documentation back that up he then let me know that oh this is a lab diamond yeah they're not really worth much I mean I can maybe give you $200 for it but that's about it. He went on to put down lab cut diamonds saying they're not really worth much. However at their store and on their website they advertise and promote all their beautiful lab grown diamonds and talk about how they are just the same as mine diamonds chemically speaking there's no difference they're great but he thought my 4 Carat Marquee diamond engagement ring was worth nothing. His excuse was well that's a custom-made ring so I would have a hard time selling it what he didn't know is it was not a custom-made ring it was right there in the showroom floor of Rogers and Hollands so okay baby lab diamonds are are not his cup of tea however when you look around the store they sell many lab grown diamonds some one, two karat even less selling for 3 , 4, 5 6,000 dollars or more. Lab grown diamonds smaller and not as nice as mine. For a lot of money. My point is after he went off saying he can only give me maybe $200 for my 4 Carat Marquee ring because lab diamonds are really not too valuable according to him but then in his store he's selling diamonds half the size of mine for almost as much as I paid for mine. So basically after he gave me his speech about lab diamonds not being worth anything he has plenty of lab diamonds in his store for sale for large amounts Rings half the carat weight of mine but almost the same price. I was not asking for the full price I paid for it I wasn't trying to make money I was just trying not to lose any more than I already had. So the more of the story is I understand business you want to make money fine but if I would have sold him my 4-carat diamond ring for $200 it would have been on sale at his store the next day for probably 7 or $8,000. So while his website for his business speaks of lab diamonds very very highly exactly the same as mine diamonds as far as the chemical structure and how great they were and how they are real diamonds he told me how my ring was worth nothing because it's lab diamond even though it's 4 Carat white gold pristine brand new diamond ring. He didn't have to buy my ring but telling me my ring is worth nothing while he sells lab diamonds for very high prices that are not even close to the value of the one I had and he just basically told me my ring was worth nothing while standing next to lab diamonds with extremely high price tags that we're not even as big as my diamond I get business but basically very dishonest and full of it because he wouldn't be selling lab grown diamonds some 0.25 carat for 3,000 or more. While telling me my ring is worth nothing so if you decide to give Cottage Hill your business I would learn as much as you can about what you are buying because I would not trust anything they tell you they were selling cubic zirconian rings in that store for more than he offered me if lab diamonds are worth nothing you sure have a lot of them in your store I don't care if you don't wan

I went to 2 chain store jewelers for help to set my citizen atomic timekeeping watch after no…read moresuccess following the instructions online. Cottage Hill Diamonds helped me and succeeded in setting my watch. I asked them what I owed and they said no charge! If I could give them 6 stars I would. Absolutely my go to for jewelry and watch needs going forward.

So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Got a quote on the spot, very respectable! Explained what needed to be done to fix it, also did the…read more"get a quote" through yahoo and paul was very responsive

Lois is amazing, she knows her products, she is extremely helpful and takes time to understand…read moreexactly what her customers are seeking. So happy I met her!

Great selection and wonderful service. Really enjoyed my experience at Razny. Will definitely be…read moreback

Arela is amazing as is the whole staff at the Villa Park location.Arela is the best and is so…read morehelpful and the reason I buy and sell here. Very fair and honest people. I remember them highly!

Used to be an honest and positive experience... then they hired new staff, and I believe possibly…read morenew management, and then it went sleazy. Not disclosing everything, trying to fast talk you around stuff, and just generally being a bit shady. We were loyal customers for years, and now we will never go back.

I had several quartz watches that needed new batteries and decided to give Stones Jewrelry a try…read more Their pricing, service, and staff were all remarkable and all of my timepieces were returned to me quickly. I would highly recommend them!

I met Allison here when I needed my wedding ring appraised. The service was great. they were fast…read moreand efficient and I got what I needed. nothing like one day service!

Great addition to the area . Glad to see he relocated to this location. He has done excellent work…read moreon my watches in the past. Bracelet sizing , replaced a cracked crystal and of course battery replacement. Always happy with the results .

I found him! This is the gentleman who replaced batteries and repaired watches in a kiosk at Golf…read moreMill Mall in Niles. I would get my watch batteries replaced only by him because he used quality batteries, and not the cheap ones made in China. I was down to my last functioning watch when I found one of the reviewers here explaining who he was. He replaced 2 of my watch batteries for the same price as in the past. This is his own space and works here with his family. He also has some lovely and unique pieces of jewelry. I am so glad to have once again found this reliable business!

I had gone to Timothy Grant Jewelry to see if they could help me replace a battery for and…read moreinexpensive watch. Other jewelers had said it wasn't worth it and to just purchase a new one. The personnel at Timothy Grant were courteous, professional and considerate. They took the time to examine my watch and determined it not only needed a new battery but a bit of internal cleaning - which they did for free! It's difficult to find such good service nowadays, isn't it? I highly recommend Timothy Grant not only for their battery replacement but for their gorgeous jewelry selections.

Once again, I must stress that these are some of the kindest people in the jewelry industry I've…read moreever come across. I've loved jewelry since I was six years old and that was decades ago though I still love it! If you have an idea or a dream you'd like to see come to fruition, this is the place. Mike is the Master Jeweler and has so many brilliant ideas as well as designing and making the treasures, Damian is wonderful as far as helping to perfect the piece so it's just like you imagined, and Fennessa, Will and Jon, the owner, will make you feel so comfortable, you'll visit time and time again. Whether you need a simple watch battery or neck chain repair, give them a try~ you'll see after the first visit that you made the right choice. Christmas is just four months away so check them out and select the pieces for your loved ones or have something special made; they still have time.