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    Lean On Me Home Care

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    Dumont Center For Rehabilation and Nursing - IV line on the filthy floor. Infection and safety issue.

    Dumont Center For Rehabilation and Nursing

    2.7(21 reviews)
    2.4 mi

    If you're considering choosing Dumont, think again. There are numerous violations of infection…read morecontrol, safety, and residents' basic rights in plain sight. I have never seen a facility more filthy. Spilled fluids left to dry on the floors and walls, grime and dirt built up in patient rooms, and dead cockroaches in the bathroom on two separate occasions that remained untouched. I witnessed IV tubing lying on the filthy floor, an obvious infection and safety hazard. The nurses' medication cart was visibly dirty, reflecting the overall neglect of this facility. There were a couple of kind nurses and aides who seemed to do their best under the circumstances, but the issues here are so systemic that their individual efforts hardly makes a difference unfortunately. To be clear, I don't expect a nursing home to resemble a luxury hotel; delays in care, a bad day or being short staffed is one thing, but what I saw here is not just poor care, it is outright neglect. My family member was only here a few days and still acquired a new infection, unsurprising if you've seen the conditions. Patients who cannot advocate for themselves were left in painful positions, never repositioned, and one was deliberately left in wet clothes, with a towel simply placed over them to hide it in front of family. That level of indifference was shocking. Normally, I don't write reviews like this but I wish I had seen more honest and detailed reviews before this facility was trusted with the care of a loved one. The goal is to help others make more informed decisions and to call attention to admins for accountability and vast improvements at the Dumont for current and future patients.

    While there were other competent caregivers at the time my mother was at the Dumont, Noel was a…read morestandout nurse who worked the night shift. Noel was skilled, emphatic and always followed up even under the weight of attending to many patients when they were short staffed. He even had a sense of humor when under stress! He was diligent in ensuring that the right protocols were followed in caring for my mother when she had infections and was compassionate in his training of other caregivers to do the same. When Noel was on duty, we always felt that my mother was in good hands!

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    Dumont Center For Rehabilation and Nursing - Dead roach

    Dead roach

    Dumont Center For Rehabilation and Nursing - Dead roach

    Dead roach

    Dumont Center For Rehabilation and Nursing

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    Eastchester Rehabilitation & Healthcare

    Eastchester Rehabilitation & Healthcare

    2.4(13 reviews)
    3.4 miPelham Gardens

    Eastchester Rehab. Be careful they pay to have bad reviews removed…read more Run away, don't walk! If you love your loved ones please do not, I repeat, DO NOT bring them to Eastchester Rehab. The first week my mother was placed here, they were very attentive and caring. But don't let that fool you. The scenario will change in the second week. They stopped cleaning g my mom and the lady that shared a room with her. I'd get there early in the morning and you could tell that overnight they were not cleaned. I would have to start the search party and look for someone to help me get the people that would clean them. It would take forever. The respiratory therapist, Fernando was nice the first week but then was never around and had an attitude like we were bothering him when we'd ask him to please suction my mom's trach. Even when I'd ask another respiratory therapist to help my mom's trach he'd begin whispering in their ear which was so unprofessional. The nurses there did not help much. It was Everyman for themselves. My mom needed to have a picc line out in because she became very anemic and needed to have Intravenous iron complexes administered. Unfortunately my mother acquired a bacterial because during the procedure an individual did not clean their hands. Needless to say my mother had to be rushed to the hospital. My mom passed away 6 days later. Please for the love of God and your loved ones. Pass this place up. They should be closed down. The lady who my mom shared a room with died a week later. They are very careless. They removed my first review that I left but I will post it over and over again to save you all from this nightmare.

    Please, if you love your loved ones, turned them away from this place. I've never seen a more…read moredisorganized rehab. My mother was never cleaned as what I would be there every day. I would have to look for someone to clean her. Sometimes the staff wasn't even around to help. I'd have to look all around the floor to find somebody. When I needed her trach to be cleaned, the respiratory therapist always had an attitude. The place always looked unsanitary. I'm so happy I got my mother out of this place. Lord knows what would've happened to her.

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    Eastchester Rehabilitation & Healthcare
    Eastchester Rehabilitation & Healthcare
    Eastchester Rehabilitation & Healthcare

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    Lean On Me Home Care - homehealthcare - Updated August 2026

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