1. The Chelsea at Greenburgh

1. The Chelsea at Greenburgh

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Greenburgh, NY

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The Chelsea at Greenburgh

4.7 (3 reviews)
Closed 8:00 am - 8:00 pm

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3 years ago

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Chelsea J.

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3 years ago

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Chelsea J.

Thank you for the review!

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5 years ago

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Chelsea J.

Thank you for the review, Nicholas!

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Atria Woodlands

3.7(3 reviews)
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The Atria Woodlands in Ardsley, NY offers a shining light in the lives of its residents. We just…read morehad a relative enter the facility recently. The Atria had a welcome sign on the door of his new apartment. Everyone welcomed him to the place, from the friendly receptionist to the social director and one of the managers. The people at the Atria are warm and smiling and ready to help. Our relative said the food was delicious and that we picked a great place! Jan Unger, the community sales director, went above and beyond to make sure our relative's first day there was a good one and helped us solve a big problem when a mattress we ordered failed to arrive. He arranged for an emergency mattress to be delivered for our relative to use until his permanent mattress came. The emergency mattress came within an hour of the conversation we had with Jan. Tabitha, the receptionist, was warm and happy to see us when we walked in the door. Christina, the engage life director, took time out of her busy day to help understand who our relative was and his needs. The facility has a resident ambassador who reached out to our family member and talked with him and invited him to sit at his table in the dining room. We are very impressed with the Atria Woodlands and would strongly recommend it to anyone who needs an assisted living residence.

My dad had dementia and we were paying for the highest level of care with around the clock nurses…read more We checked in constantly as every time we visited my Dad, he was in a soiled diaper, had been ringing the bell, and no one came. I asked to look at the call logs as the head nurse claimed that he called for the nurse too much so they just ignored them. He actually only called when wet or thirsty. The nurses are supposed to answer within five minutes, yet when they finally let me see the call log (by law they have to) there were times where it took over a half hour to get to him. My Dad was a very proud and clean man so sitting like that made him horribly depressed. So, the Atria gives him meds and tries to make him a vegetable. I asked the nurses why it takes so long to help him, especially since we paid upward of $10,000 a month, and one nurse actually cried to me that they don't hire enough nurses to save money and they are always short staffed! One night we get a call that my dad slipped in the shower. Bizarre since he's supposed to be with a nurse and sitting since he was a fall risk. They claim that he undressed and went into the shower himself! Complete lie as there was physically no way he could have done that alone. Clearly they put him in the shower and left him to run to another room. He was lying naked and alone in the shower for who knows how long with broken ribs until someone went back in. Then we had to scramble to get him into rehab, and the Atria tells us he can't come back because he requires too much care-- but get this-- they charge us for the rest of the month, over $7000. Dad didn't make it, and even though everything was in his name, they're after us for the money after their negligence. Please be aware that positive reviews are from people who get paid to put your loved ones there.

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Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

Home Instead

3.4(5 reviews)
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Zero stars if I could choose it. Arranged for home care for 3 days a week. By week 2, the caregiver…read morewas taking days off. At week 4 the caregiver contracted Covid and was out for 13 days. The office was unable to find a replacement and was quick to exit the agreement with me. When I asked for the key to my home to be returned, they said they would mail it to me. I think you would be wise to avoid this company.

Home Instead gave me exactly the help I need. I am 90 years old single man. I started needing help…read moreabout 1 year ago. I explained what help I need : Preparing meals, cleaning, laundry and other small home care services. I need help only for a limited number of hours per week. The help they sent me filled exactly my needs. She is a hard worker who knows her way around a household and be it a simple task like cleaning or something unexpected and more difficult she will do it. She is honest and reliable and has a pleasant personality. She is easy going and you can have at any time a pleasant conversation with her. Once a month her supervisor comes to my home and I have a pleasant discussion with her about the service I get and about my personal physical condition and about how I take care of myself when I am alone. The professional advise I am getting from her is always helpful. George G.

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The Chelsea at Greenburgh - assistedliving - Updated July 2026

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