It's a scam, stay away! Their email addresses don't work. If you request a refund, they refuse, and if you say you will report the unauthorized charge, Sergio, the CEO, threatens to send it to collections. read more

Very dissapointed. I found a great BMW in the Miami area with 6 mos left on the lease. I'm credit qualified and I "Passed" the soft pull. It turns out that the lease was a little under 6 mos and BMW leasing would not transfer a lease under 6 mos. I paid all fees. I paid for inspection, etc... and Lease Trader KEPT the $229.95 and $269.95 that they originally charged me. They did refund me $120 of that for some odd reason. The bottom line is that i entered into an agreement to do a deal that could not be done. THEY are Leasetrader. Implied warranty says they know how and when to trade Leases. One would think. So they are keeping my money. There are no other cars like this in the country except for Califorinia. I'm in the Floriday Panhandle. I would keep clear of a company like this. Stay away. Bad news all the way. I wish I would have read the reviews. read more

After paying them and selecting Ally as my leasing company I discovered that Ally does not allow lease transfers. They refuse to refund my money. Do your research before using them, or better yet, use someone else read more

They don't help at all! They really have no lease transfers, Only saw a great of amount of some Car broker dealer. Not good, too high and a big down payment to Lease. Don't waste your money on this site. My belief from what I have seen on it. read more

Would rate 0 if I could. Worthless site- spent almost 200 dollars for nothing. Membership fee plus hidden fees as soon as you click to inquire about transferring a lease for a car that you see and are interested in. Customer service is non-existent. A seller I contacted falsely advertised his vehicle and when I went to see it had so many dents and scratches that weren't reported in the description, but was already too late to get my money back from inquiring, and nobody from lease Trader will answer my calls or emails. Half of the listings are scams. Stay away! read more

I tried to use this to obtain a car and what a hassle. First I used the web page to enter my zip code, then punched in a 500 mile radius. Since I am only 350 miles from L.A. there should have been plenty of listings. The web page says there were no cars within 500 miles which is absurd. I got on the mass listing and not only were there cars in L.A. I found 4 cars in my city. I guess I could have found more if I had waded through the web but too many were listed out of my area and too time consuming. So then I tried to send an Email to see what the problem was and found out they wont read it unless you already have an account and have to develop a password. Are you kidding? Then I read the reviews and saw this was just the beginning of problems. Too much trouble. read more

This site actually used to be great - over the past 10 years I had used them to transfer 3 vehicles. First and foremost, however, they offer no assistance in the transfer process. They only put the person trying to find someone to take over a lease and the person looking to take over a lease together. After that, you are on your own. In my case, I was transferring BMW's and BMWFS was reasonably helpful in helping me along with the process. Prior to 2020, I would have probably given this site 3-4Stars, but my most recent experience has been truly awful. I placed an ad for a car to run until it transfers - another BMW. Their mantra is that they screen buyer's credit before they put you together eliminating a lot of wasted time for the seller dealing with unqualified buyers. While that is their plan, their credit screening process is not nearly as tight at BMWFS. I got a prescreened buyer within 48 hours of placing my ad. BMWFS declined her credit. Three days later, another pre-approved buyer was provided - his credit was declined by BMWFS. Over a period of 6 weeks, they sent me a total of 6 prescreened buyers, all of whom were declined by BMWFS. There is a $149 fee you pay when the lease transfers. They charged me the fee at about candidate #4. I called and told them about the candidate's credit being declined and they said they would reverse the charge and reinstate my ad. The never refunded my $149 so I have disputed it with my credit card. The ad was reinstated - briefly. I also contacted their customer service about all of their prescreened candidates being declined, heard nothing back (at all). Their customer service is THE WORST I have ever dealt with by any company. I just went in to update the mileage of the car in my ad and it has disappeared. I guess my complaint that their credit standards are not of the same calibre as BMWFS, and my dispute of the $149 fee was enough for them to pull my ad - still have never heard a word from them (at all). Now I will need to dispute my ad placement fee as my contract with them was to run the ad until the vehicle transfers - for their legal department, this is call breach of contract. Meanwhile, I will repost my car on their competitor, SwapALease. SwapALease appears to be a much better run company with a customer service department to actually answers the phone and has some appreciation for their customers. Whatever you do, DO NOT use LeaseTrader. STAY A-W-A-Y!! read more

Submitted an inquiry this morning & multiple folks texted (relatively quickly) in reply. One called me & wanted my CC over the phone. Bad idea! Also, I couldnt find online info for guy on phone, or company ownership, another red flag. Im going elsewhere, thx! read more

I only have to say, once they have your credit card info they will milk you. People are not professional, they will threat you if you decide not to sell your car. read more

TOO MANY HIDDEN FEES!!! This company will get you in the front and the back... This place is like a car dealership, all the stereotypes.

About as s**t of a company as you can get. It is a prime example of how not to do business. If you want to learn what not to do as a business just give their service a try. Asking for a refund for service not provided is like trying to get money from degenerate gambler. I would go as far to say they list fake listings on their site just to get buyers to pay the 149, and the deal falls through they keep the 149. Obviously I don't have any proof of this but you can just smell it. read more

DONT DO IT! IF YOU ARE DESPERATE TO GET OUT OF YOUR LEASED CAR- sell it!!!! To CarMax or another like business. I literally made money instead of having to pay to end my lease!!!!!!!! read more

I joined Leasetrader (as well as Swapalease) on a 6 month subscription to find a 2012-2013 Chevy Volt. Found one right away and committed with the seller. We were each charged $149 after that. The process took about 27 days which is all the leasing company's slow process. I am happy that a service like this brings together the seller and buyer for this type of transfer. It sucks to see all the negative reviews but I am happy with my experience so I guess I lucked out. I was so happy to find a car newer than my existing Volt with 25,000 less miles and also fully loaded for $70 less per month. Woohoo! read more

Lease Trader - Thanks LeaseTrader! - Car Rental Near Me - Hallandale Beach, Florida

I was able to assume a lease using Lease Trader, which excels at showing you available options to assume a lease. The website is easy to navigate and I found the listed sellers responsive. Once you find something you like, that's where their service fails. Your best bet is to get the phone number of the seller and move things offline, or at least away from Lease Trader, who is ready to charge you a commission for no additional work on their part. Lease trader offers inspection service, but it took TWO WEEKS and was twice the cost of what I could have arranged myself and completed in 72 hours. I thought I was paying for convenience but I was wrong. Their website basically only sends automated reminders about what paperwork should be happening, but they don't do any of it (which is what I and the seller thought we were paying them hundreds of dollars in commission for). They just tell buyer and seller to link up with the leasing company to resolve. One free 15 minute conference call with the leasing company was all we needed. Finally, they offered no help with shipping, aside form recommending a few websites (uship being very easy to use). Sign up for the minimal service you need to be put in touch with the seller, and then abandon Lease Trader after that because you can do it all yourself with the leasing company and seller, and save yourself come cash. read more

Where do I begin with these characters? First of all, the customer service absolutely SUCKS! You are dealing with either a two or three man team, all of them with attitudes as if you owe them something. Truly an AMATEUR run company. This has to be the most sneakiest group of people I have ever dealt with. You are sold on the service under the impression that they will facilitate the process. NOPE! All they will do is list your vehicle and then CHARGE potential "buyers" in order for them to send you a message about the car. In my case, I got in at $99 to list and then they charged an additional $149 when the "transfer process" started. Guess what? They took too damn long to provide the paperwork for the potential buyer and had ZERO interest in making the process smoother. Of course they charged the buyer $40 for credit processing and then an additional $149 commission too on top of the $39 membership fee. The buyer ultimately backed out because they couldn't address simple questions and we both lost the money paid towards the "commission fee" for the deal. They are NOT clear on their fees or what kind of services these charges include and will shy away from answering these questions. Their website and platform is horribly built as it is unstable and not user friendly for neither party. If you have the time and patience to list your car locally (and find someone who understands the process) then a lease transfer can be easily achieved without paying these scammers a dime. I ended up finding someone offline and was at least able to save them the trouble of dealing with this place. All the bad reviews that you see on here are absolutely true! STAY AWAY FROM THESE GUYS AT ALL COSTS! read more

Is the worst communication and after i paid the fee no more communication, try to call but no chance transfer from one to anther hidden fee, supposed to be one time payment 499$ until is sold list in first page nothing happens no one phone call or msg anything the next day car dissappear from first page after one month they start charging fee from card I wasn't told about. the list can go on if someone wants to lose money is great investment in Lease trader read more

Great company! I'm on my second lease - I have good Credit so leasing is for me. - all the the negative feedback is just wrong- These people are just upset that they have bad credit and were not approved Or it could be that they have a car that wasn't attractive money wise just a bad deal for buyer - if you get into a bad deal do you really think someone is going to want your bad deal? just crazy thinking! Fair is Fair and the negative reviews on yelp are just wrong Thank you LeaseTrader I am very Happy! read more

Lease Trader - Just got my New Car - Thank you LeaseTrader.com - Car Rental Near Me - Hallandale Beach, Florida

I rarely give reviews less than 4 stars, let alone 1, because I believe in promoting and praising great businesses and ignoring the less-than-worthy ones; however, I want to let other consumers know exactly what LeaseTrader is about before making their own wise decisions; I know I have made a few unwise ones. For the records, I have completed 3 lease transfers through them, 2 transferring out and 1 assuming a lease. I am rounding the fees up and including the actual charges in parentheses because advertising scheme of "$9.99" so people feel like it's $9 instead of $10 even though it's pretty much $10 is just distasteful. In summary, LeaseTrader is more of a "advertising/brokerage" website that pretty much only "connects the seller (original lessee) and the buyer (the assuming party)" and they really don't do much work in between, and they do not do the lease transfer paperwork (or even highlight what you need to sign) for you. However, they charge hefty fees to both the buyer and the seller. Agree with a few of the reviewers that the customer service reps are very unprofessional. One rep I will not mention the name of, after I refused to upgrade to a higher advertising package, actually said "c'mon man I helped you get out of your last lease so you gotta to upgrade this time" to me and kept pestering me about the upgrade over the phone. Eventually I ended up not upgrading but still managed to transfer the lease; a word of advice would be: if your lease is very attractive, you do not need to upgrade; just offer more incentive to the buyer (assuming party). Now to the meat: the fees they charge sellers and buyers. As a seller, when you post your leasing ad, they have 3 packages available. They either charge a $100 ($99.95) for the Gold Package (which I what I recommend if you have a very attractive lease), a $200 ($199.95) for the Platinum Package, or $250 ($249.95) for Platinum Plus Package. They all do the same thing except in Platinum they will "bold" your ads for 7 days, where for Platinum Plus they will "bold" your ads until you transfer it. And of course, they offer the "Highlighting Ad x7 days" for $30, "Home Page Gallery x7 days" for $80, "Search Home Gallery x7 days" for $50, "Suggested Cars x7 days" for 20, "High Rank Search Results x7 days" for $50, and of course, the "Social Media Marketing" for $30. (Um, can't you do it on your own Facebook/Twitter?) If you've sold with eBay it has a very similar scheme except they do it at a much higher premium. After you transfer the lease, they also take another $250 ($249.95) commission from the seller. So for the seller you pay a minimum total of $350, which does NOT include the incentive that you're offering the buyer (if you are in a hurry to transfer the lease out), nor any of the lease transfer fees required by your leasing company. As a buyer, they charge you $35 ($34.99) for one month's subscription (with the misleading $9.99/mo on the top as an option for a "binding contract" of actually 6 months totaling ~$60, and $14.99, $19.99 for 3 months and 2 months, totaling ~$45 and ~$40, respectively). They say that this includes the credit check/verification; however, it is quite misleading because you basically hand over your vital information including social security to them that has nothing to do with credit verifying from the actual leasing company you will try to assume a lease from. As an example, BMW Financial requires a credit application and lease transfer fee of $540, which is still required by the buyer (or seller depending on both party's agreement). After the lease assumption is complete, they charge another $250 ($249.95) in commission. So as a buyer you pay a minimum total of $285, not including the credit application and lease transferring fees that you may actually have to pay to the seller's leasing company. And keep in mind that they do NOT mediate the incentive that the seller is offering; you need to contact the seller yourself and perhaps even the leasing company to make sure that they have actually made the incentive payment to the leasing company before the transfer completes. So back to the BMW financial example, the buyer would pay at least a total of $825 to assume a lease via LeaseTrader and BMW financial. In short, seller pays at least $350, buyer pays at least $285, NOT including fees that need to be paid to the leasing company. Of course, if they offer seamless communication with professionalism and courtesy, I am more than happy to pay the premiums; however it is to the contrary. For a minimum of $635 that they have already extracted from the seller and buyer, they only post pictures and provide contact information between the seller and buyer. They do ZERO paperwork. Buyer and seller contacts and deals with the leasing company directly. Whether or not $635 (or up to $785) is justifiable for simply posting 15 pictures and hiding seller/buyer's information from each other, is for you as a consumer to judge. read more

I've intensively searched on the internet to lease a car. I found a Benz C300 I really like on Lease Trader. In order to contact the seller, I had to have my credit proofed and prepay the membership fee. On October 30th, 2015, I singed up for the membership had my credit proofed. When I contacted the leaser, she told me the car was already LEASED 3 MONTHS ago! And she kept getting phone calls from people and requested the Lease Trader to take her lease off MULTIPLE times. And yet, after 3 months, today, the lease is still available on their website! I feel I'm cheated by this company by advertising non available leases so that they can get me to sign up and get my membership fees. I called the Lease Trader today, November 4th, 2015, to request for a refund. And guess what? Mike, their representative, was very rude, unresonable and hung up on me abruptly. (I was mad, however, I did not swear nor being rude.) Since then, there's no one available by calling their customer service. And we tried to call the number through different phones, not working either. Even worse, the hard credit check sent by Lease Trader to credit bureaus caused my credit records being downgraded! I would give no stars to this scam company. And we are going to sue the company for intentionally fraud business conduct. Leon read more

SUBSCRIBER BEWARE!!! Please do not waste your time with this site. Innocently, I searched through their inventory of BMW's and MB. I found a couple of listings to be attractive with the car and listed pricing. I then pulled the "trigger" to sign-up and pay for access and ability to contact the owner. I was credit approved and then disappointed to find out that the supposed car listings were no longer available. I opted to contact leasetrader to let them know of multiple listings (e.g., LT199242) that were no longer available. As mentioned by another reviewer, these listings were either not real to begin with or purposely left posted to attract the next person to collect fees. It has been nearly 2 months and the same ads are still listed. Leasetrader, please run a more legitimate operation , this is a serious consumer rip-off issue knowingly keeping posted ads that are clearly not available or being neglectful as you are aware of the issue and do nothing to address it. I ended up and highly recommend going to Swapalease instead. I found my current BMW lease there. I have assumed at least 7 BMW's successfully over the past 10 years. The ad that I responded to on Swapalease was quickly removed after the transaction was completed. Perhaps you have a different experience than mine for leasetrader, but reading the others reviews, it appears that I am not alone. read more

leasetrader.com wants to check your credit before allowing you to become a member. This benefits the sellers (somewhat) because leasetrader uses this as a selling point. "All our members are credit approved." What it also does is ding your credit score... twice. leasetrader dings it first by initiating an inquiry, then it gets dinged when you actually want to do the real credit check to take over someone's lease. As I understand it, the number of credit inquiries you receive can drive down your credit score. Here, I need to get a credit check before I ask if someone's seats are heated? And that is why I won't ever use them. I'm happy to pay a fee, even double their asking fee, as long as I protect the number of inquiries into my credit. But to run my credit just to ask a question? no thanks leasetrader. ##update## I used swap-a-lease and had an absolutely flawless time. More selection too. read more

ZERO STARS They gave invalid phone number on my BofA online statement. Then i call and they do not even speak English and are so rude. They also charged me twice and are trying to tell me they did not. I tried to get transferred to the General Manager but would not. The guy i spoke with on the phone would not even give me his name. Shady. Do not use these crooks. I have reported the charges as fraud and will contact my attorney. Stay away from these criminals. read more

I've been on both sides of the transaction, and it works if BOTH sides understand the deal. I needed to get into a short lease and found a car with 9 months left. I located a car 10 days ago, went to see it last Saturday, drove it home today (one week later). The buyer added a $1,000 incentive to reduce the monthly payments. The way it played out, he paid the $540 transfer fee to BMW, who has a dedicated lease assumption department, and paid me the balance when I picked the car up this am. As for customer service at Leasetrader (LT) they were very helpful in making sure that the deal kept moving forward. BMW had made some data entry mistakes when entering my credit application that resulted in my approval with BMW being put on hold. LT called to alert me about the delay and that I needed to call BMW to sort it out. They even sounded more distressed about it than I was. With LT's help and BMW's ability to turn paperwork arround quickly we completed the deal in a week. Point is sellers, if your car isn't moving, add an incentive to sweeten the deal and entice the buyer. This deal worked because we were both motivated, knew what we wanted and. communicated quickly and efficiently. read more

I recently applied to be a car buyer to take over a lease after having paid a membership fees of around $ 47 but was denied stating " lack of 'minimum credit requirement " I have a score of 773 I have ZERO debt I have a fully paid off condo and a car I have a corporate job that pays me a monthly salary well over 10 times my potential monthly car lease payment would be I have never had any collections ever I have a credit card history of 10 years with no late payment My last year's credit card bills were around 50 % of the Total Price of the car I intend to lease. I have paid them all on time. I still get denied ! To make matters worse I am told to have my wife be a co-applicant who has equally good score and track record - so I pay another $ 30 for her credit check and they 'fail' her too !! This looks like a scam where they make money off of such membership fees ! AVOID !! read more

On June 27, 2015, Lease Trader charged me $19.95 for service I did not order, and threatened me with legal/collection action if I contested the charges. Because of this, I canceled the ad I had placed with Lease Trader that was to last until my vehicle was successfully leased. I never received any material services from Lease Trader, and I canceled my service with them and removed my ad on June 27, 2015. On May 3, 2015, I registered on LeaseTrader.com to explore the possibility of selling my leased vehicle. On May 4, 2015 at 10:14 a.m., I received a telephone call from Lease Trader. Their representative tried to sell me on placing an ad with them, and claimed that they would have no problem finding me a buyer for my vehicle. On May 4, 2015 at 10:16 a.m., I received an email from Lease Trader asking me to call them back as soon as possible. On May 4, 2015 at 5:39 p.m., I received an email from Lease Trader stating that they had a candidate interested in my vehicle, and asking me to call them back as soon as possible. On May 27, 2015, I placed an ad with Lease Trader and paid them $99.95 to list my vehicle until it sold. Lease Trader responded with an email confirming my order, stating that this fee was non-refundable and threatening to take collection action, and charge me attorney fees if I contested the charge. On May 28, 2015, I received an email from Lease Trader stating they had submitted my vehicle ad to search engines. This email also stated that I would be charged $19.95 for the next search engine submission unless I canceled this service before then. On May 28, 2015, I tried calling Lease Trader to cancel the automatic monthly search engine submission service that I had not ordered, but my call was not answered. I then went online and canceled the search engine submission service by unselecting the check box provided. During the next month I received zero inquiries about my lease car from any potential buyer. There was no indication that Lease Trader ever even listed my vehicle, and they certainly did not make any effort to fulfill their promise to find me a buyer. On June 27, 2015 at 12:15 a.m., I received an email from Lease Trader stating that they charged me $19.95 for search engine submission service. This same email stated this fee was non-refundable and threatened to take collection action, and charge me attorney fees if I contested the charge. On June 27, 2015 at 2:33 a.m., I tried responding to Lease Trader by email and asking them to refund the unauthorized $19.95 charge for their search engine submission service. This email was returned as undeliverable. On June 27, 2015, I attempted contact Lease Trader by phone several times but could not get a person to answer. I then canceled my ad with them by removing it online, and contacted my bank to contest the unauthorized $19.95 charge for search engine submission, and the $99.95 ad fee. Despite Lease Trader's promises to easily find a buyer for my vehicle, there was never any indication that they provided any service after I placed the order. Lease Trader made it impossible for me to continue to advertise my vehicle with them by making unauthorized charges to my credit card and threatening me. I never received any material services from Lease Trader, and I canceled my service with them and removed my ad on June 27, 2015. I am currently seeking a refund for the fee of $99.95 that they charged me on May 27, 2015. Lease Trader focuses all of their resources on aggressive billing and customer intimidation. Their rating with the BBB is not indicative of any customer experience with them; it only shows that they have a staff of lawyers assigned to respond to complaints. They do not really provide an effective advertising solution, and consumers should avoid them. read more

Awful - they don't do much but charge a lot for nothing.

Stay away from these guys. I listed my car on here and it took 7 months to get a qualified person to take over the lease. They squeeze you for $ each and every way possible. When I finally got a qualified individual that wanted they car, they had an option to pay 150$ for assistance on prompt transfer of the vehicle. They didn't do jack sh*t and it took 5 weeks to transfer. And they charged me for my next months membership even though the car was in transfer process that they were supposedly helping me with. I spent almost 1k with leasetrader, offered a 1k incentive to the buyer and paid 5500 in lease payments and insurance. Would've been cheaper to just sell the car at a loss. read more

This site is horrible. They charge you $60.00 to then run your credit and then they mark you as FAILED!!! And have to wait 6 more months till you can try to get a better score!! Avoid this site at all cost.. Go to SwapLease.com!!!! read more

This really works, I offered cash advance and gained qualified buyers within week. Car was out of my hands two weeks later... I posted a leased car because it was too expensive to keep and wanted to get into something cheaper. I was 10 months into a lease by the time it was taken over. Took about a week and half to complete once a buyer was interested. Only reason why I didn't put 5 stars is because I did the ultimate package for advertising and it took 5 to 6 months for someone to show interest in a very popular car that I would say was a great deal. But it did what they intended and the car is out of my hands and i was able to get into a cheaper car. More importantly I avoided a huge amount in negative equity if I gave it back to the dealer. I would recommend this site and it actually works. Offer a nice cash advance and your car will be out of your hands quicker. Something I wish I knew from the beginning. Just don't expect your car to be taken over too quickly, I'd be greatly surprised if it was under a month for the whole process. I thought mine would never go and I wasted my money. But it eventually was taken. Just be patient. read more

This is probably the worst business I've ever worked with. I wish I had read these reviews before I paid these crooks money. I was looking to buy a car, and was considering assuming a lease as well. I found a few cars on leasetrader that looked interesting, and I wanted to find out more information - what is the buyout price, what are the options, that kind of thing. I figured if it was a reasonable deal, I would just buy out the car at the end of the lease. Leasetrader won't ask you any kinds of questions to owners until you pay them. Fair enough, I thought - I assumed I could at least ask basic questions about the car and the lease once I pay. Once you pay them, they ask to run your credit. I didn't want my credit getting dinged just running a credit check if I wasn't interested in the car, so I just asked my questions without having my credit checked. Leasetrader told the owners to not answer any questions until I was credit approved. That certainly wasn't in the terms anywhere. So no one replied back to me. One guy did answer one of my questions, but then, Leasetrader takes about 24 hours to approve any messages. But even then, they just randomly seem to block messages for I have no idea what reason. The owner gets not information on why a message gets blocked, so it seems like you're not being responsive. So it was impossible and really inefficient to have any conversations. It literally took a week to ask a few basic questions. This is by far the worst product I have ever been unfortunate enough to put money into. I'm ok paying for stuff as long as I get something out of it. I feel like I got royally screwed on this one. Well, live and learn. read more

I wasn't aware of the $249.95 fee t buyer. I rec'd an email a year later of them charging my credit card. Company says it's all over website. I looked not there. Swapalease is a better company. read more

Great company - Got a great deal on a car Only issue I see for customers leaving bad reviews - as long as you have good credit you have no issue getting into a car - As a Seller I love that only credit qualified buyers can contact me . I don't want to deal with people with bad credit. read more

Please STAY AWAY from Lease Trader! I'm not one to write reviews, in fact, this is the first review I've written because I felt it would be unfair not to warn people about this fraudulent company. So to start with, not only do they have terrible customer service but they literally steal money from you by charging fees every way they can. In my particular case, I was about to transfer my lease to a potential buyer (after being on the website for more than 11 months) to initiate the process the seller needs to fill out a document and pay a $150 fee which I was willing to do if the car got transferred, last minute the buyer decided that he was not going to take the car but Lease Trader charged me the $150 fee anyway and claimed that was to initiate the paperwork, even though no paperwork ever got filed since the buyer never went through with taking over my lease, I contacted Lease Trader to get a refund which is the obvious thing to do since my car never got transferred, they told me there was nothing they could do and kept the money. I should note that I had already paid Lease Trader $250 to have the car listed on their website but I barely got any leads on my car and it's not because the car was old with lots of miles on it, it was actually a new Mercedes with very few miles on it, I never thought it would be so hard to get leads on it but apparently on lease trader it is. All in all TERRIBLE SERVICE, I ended up asking the agent to take my car off of Lease trader, the agent didn't even care, there was no customer retention policy to try and keep me on as a customer and I guess it makes sense since they've already charged me all the fees they could manage for nothing in return. PLEASE save your money and time and list your car elsewhere Carmax and Autobuy are great options! read more

horrible customer service. unwilling to help, false advertisement offers change overnight after you become a member. Tried to resolve matter through them, but they refused to do anything. Did a charge back with credit card company. read more

If I could give a negative star rating I would. This is the worst company I have ever dealt with in my life. They charged things to my credit card without my ok'ing it. I had to do my deal on my own because they never answered the phones and were not available on the weekend at all. When I called to ask why they were charging me fees they hung up on me and then wouldn't take my calls. This company should be shut down!!!! Save yourself the headache these people are terrible. read more

I just got my almost new Mercedes from this web site, the one thing I would inform those looking to lease an ddo the same is that this site will make sure you have the needed credit, knowing this information ahead of time deffinetly saves time, my transfer took about 2 weeks as expected, I must say I love the car and the process, I will deffinetly use this service again read more

Lease Trader - almost new Mercedes lease - greattttttt car - super happy!!!! thanks Leasetrader - Car Rental Near Me - Hallandale Beach, Florida

After signing up and paying to get contact information, they require you to get your credit pulled to get the contact information for the person who's car your interested in. If your credit is even less than immaculate (my fico is 692...really?!), you will instantly fail their pre-approval and WILL NOT BE ABLE to get contact information and are NOT refunded the money you JUST PAID to get their contact information. It's not mentioned anywhere beforehand. It's a RIP-OFF, buyer beware...try swapalease instead. read more

In the past, I only searched LeaseTrader to attempt to acquire a car and while I never closed a deal, it was an OK experience. However, trying to list the car entirely different case. Literally seconds after I completed the first half of a listing, before I even saw the online prices, somebody from lease trader called me and told me that I need to spend $500 to $700 and that was normal for my type of car. After I said "no" several times, he then offered me a 50% discount. I still said "no" because it started feeling like I was talking to a used car salesman. Now, I'm on their email list, which would seem normal, BUT THE ONLY WAY TO UNSUBCRIBE IS TO WRITE SNAIL MAIL LETTER TO FLORIDA!!! Their reasoning is priceless: "If you no longer wish to receive emails from LeaseTrader, please write to us at LeaseTrader Customer Service, 1835 E. Hallandale Beach Blvd. Suite 431, Hallandale beach FL 33009. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses." Somehow, every other Company in the world has figured out how to do an unsubscribe link, but not LeaseTrader. And I love how a snail mail letter is supposed to solve all of the supposed problems with e-mail listed above. This may be a legitimate business, but they certainly have shady practices. read more

I wanted to subscribe for 2 month service because I thought it would be enough to find a car, so I paid their initiation fees for 2 month upfront (19.99 x2) at the signing. Couple of month later on July 25th we got an email reminding us that we have auto renewal and the charge of another $19.99 will be placed the following day on our credit card account. I contacted Auto Trade immediately stating that I do not authorize this charge and will dispute it. A month later they sent me another email stating that if I will not pay, they will send me to collection and the charge will increased to $54.99. I decided to call them. After several attempts, I finally got thru and they told me that because I didn't remove "auto renewal" option, I acquire this charge. I cancelled my disputed transaction with Discover card in order not to pay $54.99 and only loose $19.99. Here is the hint: when you sign up for their service and pay their fee, THERE IS NO OPTION TO CANCEL AUTO RENEWAL, there is no box that you can unclick or click on to remove this option. At the end I filed the complaint with Better business bureau and got my $19.99 back because I saved all emails which I forwarded to Better business bureau. It took about 3 week to get the money back. I totally recommend to use Better business bureau to teach these crooks a lesson. read more

DO NOT USE this company!!! After you pay a monthly membership fee they also charge you $250 for the lease transfer regardless if the lease transfer goes through or not. They don't do anything for you for that $250, you are on your own to deal with the lease finance company. I asked for a refund since my lease didn't go through and they didn't even care to answer. Swapalease.com is a much better option!!! read more