Place is a jok. PT has no clue. They had emergency menus made up because the ran out of food!…read moreNobody here on weekends. Leaves my 98 year old mother in bed all day.

Kind, caring staff that always work exceptionally hard. Beautiful facility always kept sparkling…read moreclean beautiful grounds outside and great care provided by educated staff.

The best people doing the best work consistently. Ana and Agnes have been excellent partners. They…read moremade sure that the Support team matches the expectations of the patient who is my mom. They are conscientious, all the workers are well trained, and very compassionate. I have recommended them several times over the past year and will continue to consider them members of our family that are surrounding my mom with the best care possible. I can't thank them enough and we continue to enjoy their support and partnership.

My mother fell and needed significant assistance after time in a rehab facility. While she lived in…read morean assisted living facility, my family felt she needed more one-on-one attention to ensure her safety. I reached out to Anna at Nutmeg Home Assistance ahead of her return home to plan mom's support. Anna quickly coordinated 24 hr care. Her incredibly compassionate, patient, and knowledgeable team of aides took copious notes about mom's needs. Anna communicated care updates to me and after a few weeks we were able to adjust mom's care to 15 hrs/day. While caring for my mom, my dad suddenly became physically needier. Once again Anna made adjustments to her staffing schedule to accommodate care for both my mom and dad. When dad entered Hospice care, Anna pivoted again and her team tenderly ensured his passing was peaceful. I can not say enough about the responsiveness, expertise, dedication, and flexibility of Anna and her Nutmeg team. They supported mom, and then both my parents, for over 9 months. Nutmeg saved my parents, extending my dad's life and allowing him to spend his final months with his wife (versus in a skilled nursing facility). Nutmeg is staffed with angels and I'm deeply grateful for the professionalism, grace, and attention they gave my parents when they needed it most. Also worth mentioning is that Dad's Hospice care givers raved about the care Nutmeg offered my dad. I highly recommend Anna and Nutmeg Home Assistance.

Duncaster Continuing Care Retirement Community has always been a top notch Graduated Living…read moreCommunity since its founding in 1984. Recognized and awarded throughout their 34+ years. This Community has recently provided us with two special and personal experiences. First, my mother-in-law enjoyed and when I say enjoyed, this is very understated, a recovery period in their on-site Caleb Hitchcock Health Center. This was followed by a bad fall in her own home, which required surgery and two+ months of ambulatory therapy. Second, our daughter was offered and accepted a position with the Community. I was able to spend two and half hours one evening during an earlier snow fall to "safely Uber" my daughter home after her shift. While there I was able to stroll and observe the Community first hand. In that time, I chatted with the most wonderful residents, diverse, each within their own level of life and ability. However ALL appeared happy and with a most impressive sense of close community and caring for one and other. My favorite component is the Aquatic Center. Top notch with scheduled low impact exercise classes, monitored open swim lanes, and a gradual ramp for aided aqua therapy. Not to put aside their adjacent Health and Wellness Center with fitness and movement classes for all. The dining facilities are NOT run of the mill either. Ranging for Casual formal dining, private spaces for residents to dine with visitors, and even door service. The menu was quite impressive offering a new menu everyday catering to all dietary needs and wellness, too. Now, entertainment. I happened upon an open auditorium with a large number of residents enjoying a live Piano, Violin, and Cello performance. I stood in the doorway mesmerized leaving the snowstorm behind. From there I wondered into their Library with an ample and diverse section of book stacks, warm well lit seating areas, and during the day a Librarian. In warmer, months the grounds are park like, the landscaping is beautiful and offers a number of pathways with spaces sit, enjoy nature, and let a little Vitamin D seep in. I'm only scratching the surface and I could go on, however, I close with this: I hope to be as fortunate one day as the Duncaster Residents to partake in such a well planned, maintained, and caring Community to help extend the enjoyment of our sunset.

Everyone here has been extremely helpful so far. The facility is very clean and well kempt. The…read moredoctors and attending nurses have given very good care so far to my mother-in-law who is in her 90s and starting to gradually decline. An added reassurance is that they are accredited through the state and have received various awards. Duncaster has been in business for about 35 years and they've certainly earned their great reputation in the community. This is a facility I would highly recommend for anyone seeking to place their elder family into quality care with excellent healthcare professionals.

We have a family member that required memory care and is at Brookdale West Hartford. We are so…read morepleased with the care, the attention she gets, the communication between the staff and the family. This is a fantastic place for your loved one. They are so unique in the way they go above and beyond what we expected. Thank you Brookdale West Hartford! You are keeping our loved one safe, well nurished, mentally stimulated and happy.

Wonderful facility with caring and companionate staff who will go the extra mile to ensure your…read moreloved ones are happy! Thank you to the amazing team at the Summit.

The staff at this nursing home do the best that they can. Everybody here truly care and it is not a…read morebad place.

From day one and on, I found each staff member to be professional, engaging, knowledgeable and…read morekind. As a nurse, we can be a little critical, and Pansy Home care is the group to work with for your loved one. The communication is fantastic. No surprises. The staff assigned to my sister is unbelievable. Even other agencies that have come to her home have commented that they are impressed with the staff from Pansy. Highly recommend them.

They have 2 offices im commenting on the north haven office.very disorganized and depending on who…read moreyou are dealing with you will get a different answer. Very catty and new manager who is horrible at her job .manager was forcing me to do things that were boundarie issues for my client.i regret ever dealing with north haven office as long as I did.they would never give me work after saying they would.i was singled out and treated poorly .I just had to quit they were trying to get rid of me .the west hartford location is well run and I love the owners passion and treatment of her aides unfortunately north haven office is a totally different place and negative environment

I worked at this place and this is the worst place you can put your family member in, as a cna i…read morehave witness neglect on these residents, weightloss, uncared finger and toe nails, open soars, dirty briefs for hours. This place needs to be investigated and shut down. They have abuse these residents and i am a witness. Please do not put your family member in this horrible place.

My aunt was a resident of Jefferson house for many months, in both the rehabilitation and later the…read moreHospice wing. As regular visitor I was enormously impressed with the care provided by the staff. They were attentive and responsive to both my Aunt's and the family's needs beyond what I would have expected. Great to run into an organization of any type this dedicated to kind professionalism. Especially if they are caring for your loved one. Many thanks to Jefferson House.

Be careful when using their services. They have demonstrated to charge for services not rendered…read more Recently, I was charged for services for which I never signed an agreement. To make matters worse, after my mother moved out they continued to charge me for services they could not have provided since she was no longer physically living in the apartment.

Our family is deeply grateful to Kathy Care for their invaluable services. Thanks to their…read moreexceptional support, our father was able to live to 100 years old while remaining in an independent living facility--a true testament to the compassionate care they provided. They were by our side every step of the way, consistently offering guidance and unwavering compassion. Whenever we needed anything, the team at Kathy Care responded immediately, going above and beyond to assist us. Their dedication and kindness made an immeasurable difference in our father's life and our family's peace of mind. We cannot thank Kathy and the incredible caregivers: Heidi, Debra, Annette, Lauren, Faye, Jackie (and I'm sure there are others that helped with my father's care) for their exceptional service and heartfelt care. The Reynolds Family for assistance at The Lodge at Cold Spring in Rocky HIll