MALEVOLENT MANAGEMENT, COCKROACHES, BLACK MOLD, DEER TICKS, CARS TOWED--NO WARNING, FILTHY DUMPSTER…read moreAREA, IMPOSSIBLE TO DISCARD LARGER ITEMS, CAN'T PARK WORK TRUCKS, LADIES CUSSING AT CHILDREN IN PLAY AREA, UNFAIR CHARGES, HUGE POWER LINES (HIGH EMF). THAT'S ONLY HALF OF IT. But one set of issues deserves special attention... COCKROACHES In the summer of 2024, while our daughter played in a neighbor's condo, she noticed an alarming amount of cockroaches. When we saw the first roach in our unit, we immediately reported it to the office. We were told that pest issues are the responsibility of each unit owner, that they couldn't do much unless others started reporting. We then decided to reach out to the neighbors with the infestation, asked them to report it to the office and they agreed. After they reported, their landlord had to treat their unit and we stopped seeing roaches. But there was no follow-up treatment (or traps set to monitor activity), and in January 2025, we saw a roach again, and our upstairs neighbor saw her first roach too. We both planned to call the office asap. We figured the condo must step in at this point since the roaches were not only back, but had spread to the second floor. Not so. MALEVOLENT MANAGEMENT My wife called the condo office as planned, feeling hopeful, but it was an awful conversation. Brittany (the residence manager) was attacking and accusing from the very start. She said pest control is the responsibility of the individual unit owners, not the condo. She said we're the only ones reporting the issue, which we knew for a fact wasn't true since our upstairs neighbor had already called to report that same day. When confronted on this, Brittany changed her wording as if that's what she was saying the whole time: "Until TODAY, no one else has reported an issue." Feeling that we had no recourse, my wife said ok, that we'd go ahead and hire a professional to treat just our unit. Well, Brittany finished the conversation by saying in a threatening tone, "Make sure we have the certificate of insurance for the company you hire--if they SET FOOT on the property before we have the COI, we will charge you $300." UNBRIDLED INCOMPETENCE We did hire a company to treat our unit (after much difficulty getting a COI from them that Brittany would accept--she rejected it at least four times, for a different and previously unstated reason each time). The pest company has come at least 6 times, costing us over $1,000 out of pocket. We also got a hold of the board and voiced our concerns. Now they're finally addressing the problem building-wide, but the incompetence and inconsiderate behavior continues. For example, they knew very well that we were trying to keep treatment of our unit "organic" (which has been effective in our unit) because I'm sensitive to strong chemicals. Well, they decided to force every single unit--and with very little notice (a weekend)--to get SPRAYED with strong pesticides, and with absolutely NO NEED to such recourse: two different people from their pest control company told us so. The reasonable solution our pest control company has advocated from the get-go (since August 2024), was to inspect and treat every single unit with bait--exactly what we were asking from the beginning, but which they refused to do. That's why we're still dealing with this, more than a year later. NEW MANAGEMENT, SAME OLD A couple of weeks ago, the board decided to hire a management company (Barkan) to take over operations here, so we were feeling hopeful. But guess who Barkan hired? Brittany--the most obvious source of this community's endless headaches with the office. It is, however, the Board of Trustees who is ultimately responsible for all that's going on, since it is they alone who have the power to change things, and haven't. So the office sucks, yes, but I suspect there's something rotten in the Board of Trustees too. IN CONCLUSION If you're looking for a healthy and peaceful place to live, do yourself a big favor and steer clear of NATICK GREEN.

Fantastic property! Brittney, Reeu and Mike are the BEST! They have nothing but RESPECT and they…read moretruly care about the residents!

This place is amazing I will start with Nicole she was an absolute pleasure to work with to find…read morethe perfect unit she wasn't trying to oversell the place she made us feel comfortable and showed us the luxury of this apartment building she was great . The building itself beautiful everything is beautiful I'm inlove with our home . Manitness is amazing as well especially Stephan very nice gentleman he's great his attitude everything . The hiring manager sure has hired an amazing team of people working here I'm extremely happy with everything I can't think of 1 bad thing to say ! Coffee downstairs , 2 complementary beers , a heated salt water pool , the gym is open 24/7 everything is just perfect !

From the owner: Union House offers luxury 1-3 bedroom apartments in Framingham with sleek, modern interiors and…read moreunparalleled amenities. Our community features a 24-hour fitness center, salt water pool, pet spa, outdoor lounge areas, and more. View our floor plans and apply online today.

Josh: Maintenance Manager/Windsor if Hopkinton MA Josh is a…read morevery professional and detailed oriented personnel. His professionalism and customer service aptitude are outstanding and so far the best experience I had since residing at Windsor of Hopkinton MA. Josh listened to my concerns and approached the issues, then guide me through the pros and cons of the heating system. I moved in the apartment one year ago while living with no heat in half of the apartment but Josh made my experience so welcoming ! I wish I had this experience when I first moved in then I would not have all these anxieties while living at Windsor of Hopkinton MA. Thank you Josh! I hope the rest of the team observed your professionalism and passion to be of service which enables residents to feel at home!

I moved into Windsor at Hopkinton in 2022 and will be leaving in 2026. Over the course of my…read moretenancy, my experience has been deeply disappointing, and I feel it is important to share this review for anyone considering this community especially families. Maintenance services are adequate at times, but consistency and urgency are major issues. On two separate occasions, the air filter in my apartment was left unchanged. One of these incidents caused the AC unit to trigger an alarm at 3:00 AM, waking both my newborn and I . Despite the urgency, no one arrived for nearly two hours to resolve the issue minding you the alarm was still going off. Additionally, I experienced a bug infestation that required my apartment to be exterminated twice. I have never lived in any residence--apartment or otherwise--that had roaches or similar issues. After speaking with multiple neighbors, it became clear that this is not an isolated problem; there appears to be a widespread roach infestation throughout the property. Repairs are often handled with little to no urgency. At one point, my apartment key stopped working, forcing me to leave my unit unlocked for three days whenever I had to leave. This was a serious safety concern, yet it was not treated as a priority by management. The apartments themselves are poorly constructed. During the winter months, the units become extremely cold, regardless of heating efforts. Police are frequently called to the property, hallways often smell of trash and animals, and there are no security cameras monitoring the parking areas. When my car was hit, there was no footage or accountability. There is also a high likelihood of vehicle break-ins. The leasing office experience is particularly frustrating. Staff members often provide conflicting information, and it is difficult to get clear or accurate answers. Transferring units is unnecessarily complicated and stressful. When your lease ends, tenants are given very limited and expensive options: * Re-sign for another full year * Pay a $2,500 lease termination fee * Or go month-to-month for over $4,000 per month If you request a unit transfer, there is an additional $2,500 transfer fee, and tenants are required to undergo a new credit check and screening, regardless of how long they have lived in the community. Once notice to vacate is submitted, it cannot be rescinded. In my case, I experienced a personal emergency and needed to remain in my unit after giving notice. I was informed that my apartment had already been re-rented within days. Management stated they could ask the incoming tenant to move to a different unit with the same layout; however, this seemed unlikely, especially given that another identical unit was already available for the same move-in date. Ultimately, this situation is leaving my baby and I without housing, which was extremely distressing. Tenants are expected to return units in their original condition, which is reasonable. However, management also offers paid cleaning services to restore the unit to "move-in condition," raising concerns about whether apartments are properly deep-cleaned before new tenants move in, or if minimal work is done before repainting and re-renting units. I was a responsible, quiet tenant who caused no issues and rarely complained. It is unfortunate that I feel compelled to leave a review like this, but residents are paying significant amounts of money for housing marketed as "luxury." Voucher or not, tenants should not be treated this way. Those using housing vouchers, in particular, appear to be treated unfairly. Finally, many of the positive reviews seem inauthentic, and management responses often appear focused on protecting their image rather than addressing tenant concerns. I strongly encourage prospective renters to thoroughly research and consider other options before committing to this property.

Poor maintenance crew & front office. No chance to catch your breath but somehow all of you are…read morekeeping up with constant plowing, sanding spreading salt etc. I am praying for you all to stay safe. Another amazing cleanup job of DEERFIELD FOREST PROPERTIES. WE are blessed to have you all. Should be able to triple the 5* at least!!!! Paul D 28 Walden Dr Natick, MA

Great value in living here. Very quiet and peaceful; this…read morecommunity is managed too good. I never had complains about snow removal, seal coating, landscaping, condo maintenance, pool maintenance. The location of this community makes it very safe yet convenient to commute to work and/or groceries. The community members are extremely helpful too. I have enjoyed every day I have been home here!

living here for 5 years and can't wait moving ASAP! structure so old and bad management of neighbot…read morebehavior. office staff very rude and set lots of barriers to make it hard for tenants!

We lived in Natick Village for two years and had a good stay. If you are looking for a cheap rental…read moreplace close to a commuter rail then the this place makes sense (I heard the rents are going to be increased from $1250 to $1450 for 1 Bed/Bath: Not sure how economical it would be going forward). It also depends on the unit you are renting out and the condition the rental unit is in. We got a bit lucky because our unit was updated. There is enough parking spot. If you want to live in a plush area with good amenities then this place is not for you. People who are looking for a cheap rental place close to train station, its a perfect place and the Natick mall is also close by and other amenities are close. Cons- 1. No washer dryer in the unit 2. The walls are thin- can hear the voice from the neighbor's place sometimes.

Modera Natick Center is such a great community! Ashley, Amanda and Rebekah are super helpful! Very…read moreclose to the commuter rail and the Natick Mall!

Love the staff! And such a safe neighborhood to live in. Especially when you have little kids.read more

I'm writing this review for more than one reason. I've lived here for seven years after the first…read moreyear Cirrus was sold and the original management left us. that was 2020 and it hasn't been the same since. until Chris our Leasing agent came aboard. Chris goes above and beyond to help and make us happy and feel safe here. He is a take control guy, when something isn't right he will go that extra mile to get it done. I only wish he could be the manager of this property. I've never seen him brush anything under the rug, he takes care of it until it's done. He has the ability to become an excellent Manager that we all need desperatel.

I left an earlier review expressing dissatisfaction with the management team at Cirrus. The current…read moreteam is a huge improvement. The office staff is very responsive to the tenants needs. They have worked very hard to improve the community.

Marcello was responsive and easy to talk with. I would recommend his services.I also appreciated…read morehis respect for my privacy and his straight forward manner as well.

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