This is a tough one to rate, as we never interacted with anyone. We rode the motorcycle out…read morespecifically to look at a truck here. It was several hours ride and we timed everything to make sure we were there during business hours. We lingered about for a good half hour & someone came out, looked at us briefly & went back in. We were never directly approached. Granted, we didn't go looking for anyone to get assistance... so, I'll keep that in mind and go with 3 stars... rating it as a pretty average experience. We moved on to another dealership to buy.

I would not trust them when purchasing a vehicle. From my experience if you purchase from them, be…read moreprepared to dish out thousands to fix the junk they sell.(junk priced at $19,995) Honesty is not their strong suit. The vehicle they sold me has been to several mechanics and all have said the same thing. They would have known the issues were there if they did check over the vehicle before placing it on the lot. Wouldn't wish this experience on anyone. Beware

I went there to get an oil change and the service was great! They got it done speedy and the price…read morewas fair. Would recommend!

Shady dealer. Asking insane over sticker prices for popular vehicles. Not focused on community…read more Looking for quick buck. Avoid at all costs. Don't let 'em stoke FOMO in you.

I forgot to make an appointment to get my truck serviced so I just dropped it off with a note of…read morewhat I wanted done. I called at noon the next day to see when they could get it in and they said it was done. Now that's great service. I won't go anywhere else but Muscatell-Burns!

Two-Part Review - Sales & Service…read more This is a two-part review based on my experience purchasing a 2021 TRD Pro in June 2024 and my ongoing service experience. Sales Experience (4/5) When I came in, I knew exactly what I wanted. The truck had only been on the lot for about a day, and I came prepared with a significant amount down. I thought that might help with negotiating, but eagerness + a rare model doesn't exactly create leverage. Lesson learned. Financing and management were solid. The salesperson was newer and didn't know much about the truck, so I ended up educating him a bit. No hard feelings -- everyone starts somewhere -- but as most people know, buying a vehicle isn't usually anyone's favorite process. Overall, I'd call sales a 4 out of 5. Service Experience (5/5) This is where they've really earned my business. I purchased the prepaid service package and have been consistently impressed. I'm now around 70,000 miles. They've made recommendations when appropriate but have never pushed unnecessary upsells. Oil changes are typically done in about 30 minutes, communication is strong, and they even send technician walk-through videos explaining what they're seeing. One visit stood out -- after an oil change, I had barely left when they called to say they noticed a small amount of oil where my truck had been parked and wanted to double-check everything. I turned around immediately. It ended up being minor residual oil from service, but the fact that they were proactive enough to call before I even made it home said a lot. Most recently, Hunter in service was excellent -- clear communication, honest discussion about what needed to be done now versus later, and he even honored most of a prior 15% service promotion after checking with management. And a huge shoutout to Larry, one of their senior technicians. I mentioned a small bumper issue while the truck was on the lift. He set expectations properly and said he didn't want to risk causing more damage. When I came back to pick it up, they had fixed it anyway -- no extra charge. That's under-promise and over-deliver. Sales was solid. Service has been exceptional. I'm currently considering purchasing a second vehicle -- possibly a BMW M4 or Z4 with the inline-six platform shared with the Toyota Supra. Living in Fargo, we don't have a BMW dealership locally, so service matters. The fact that I'm seriously considering a $50,000 used vehicle partly because I trust this service team to potentially help support it says everything. That level of confidence doesn't happen by accident

Had a new Tacoma shipped to the store, somehow I paid over MSRP for a 25' in 26'. $1000…read morenonrefundable deposit and they left many details out about how stripped down the truck was. SR5 with winter package upgrade and somehow no floor mats, no mud flaps and the one I built on line had the side tube steps and was $2k less for a 26'... I feel like fool!

I'm a Young family man who has been in need of a car for months and the last investment I made at…read moreeagle automotive, a ford Taurus. After costing me over 500 dollars in a variety of repairs, 1600 miles in, the tranny let go. Earlier The Same Day I Bought my 08 Subaru Impreza from Nick's Auto, I decided to check out a Subaru legacy at Corwin Toyota. I have rarely seen costumer service that was this bad. I was promised a test drive by two separate salesmen and the car wasn't even in their possession yet. They said they were waiting for that persons new car they were trading it in for, to come in. I then said goodbye... The minute my dad and I walked into Nick's Auto we felt welcome. the Subaru I wanted to test drive was sitting boxed in by a few cars because they were plowing the lot. As soon as I explained who I was and which car I was interested in they started moving the cars that were in the way. The test drive went great and I loved the car. When I Got back The sales guy was helping another family with all of the purchasing paperwork for a really nice car with almost as good of a deal as I got. He apologized for the wait, I was happy to wait because of just how polite he is. When My paperwork stared, I found out I was short because (due to MN law) I needed to pay for registration/plates up front. I needed just under $6,000 for everything included and I told him that with the money I didn't plan on spending I had just under $5,800. He decided that with the little crack in the windshield, the fact that it needed an alignment and a little personal Generosity. He would come down $200 from $5,500 to $5,300 which was awesome but I was still short by $70 so he did me another solid and knocked off one the purchasing fees involved. Now I LOVE this car but the service I received throughout this purchase has me already recommending Nick's Auto to everyone I know. -Thanks Guys

Great place to by a car. Most honest car dealer I've ever come across. Told us if there was…read moreanything wrong with the cars. Very upfront about everything. They will work with you with in house financing and interest is 0%.

I have had no problems with the dealership. Everyone is friendly and helpful when I have questions…read more When Steve Novak answers the phone he is always pleasnt and so is Andrew. Thanks for your service.

From the owner: The goal of Crookston Motors is to be an industry leader in providing unmatched quality automotive…read moreproducts and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long term market leadership and profitability. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.

I purchased a used Ford Escape in 2016 from Webber Family Motors, and it's been a really good car…read morefor me, especially in the winter. This summer, however, the A/C fan started making a sound like a lawn mower, so I brought it to a competitor thinking it would be cheaper than the dealership. After two days of working on it, they threw up their hands and said that I'd have to take it to Ford. My initial estimate for the fix was $1200!! But Ford had just come out with a bulletin about this problem, so Bob, the Service Manager, used a Ford customer program to waive all but $100 of the cost. I didn't ask for a deal and would have paid the full amount because I need my car! Not only did they fix the problem, but they delivered my car to me next door because I work a 10 hour shift and can't get away. And it was washed to boot! Webber Motors did the right thing by me, and for that I am a customer for life.

Literally bought a car 8 days ago from them and still don't have the vehicle they told me 2 -3 days…read moreto clean it up and check it cause it was a trade in which is understandable but now it's been 8 days and they still don't know if there gonna get it done today

Great service, easy to schedule, went the extra mile for me. Great value for the service probided…read more I recommend Mike highly compared to other fancy auto service with high overhead. Down to earth, simple, competent service with a smile. Thank you!

Great service with great people! Good value, Well worth it. Fun place to go,. Love itread more