Hi Dr. Tu. This is bitter sweet but I wanted to let you know about your employee who was the…read morereceptionist on the phone on December 3rd. She was very unprofessional and she laughed at us with her coworker and didn't try to hide it and then hung up on us. Maria and I both left a voicemail. Hopefully she didn't erase it. She also gave us a name but I'm almost positive it was a fake one. She wanted me to come, and pay for a visit because I told her that they made a mistake last time and only gave me a 90 day prescription when you ALWAYS give me a one year. She wanted me to come down and pay for another visit (of almost $100) and wouldn't understand that it was a mistake. She even had the gall to say that doctors have a right to do it. So I said in the 10 years he never did it and it was a mistake but she insisted I come to the office, wait, and pay. She kept doubling down to come to the office and said I could not talk to you but she would leave you a message. I didn't believe she would hence the reason I'm writing this review. So I went online and got a prescription and my meds for half the price of going to your office and spending half a day there. I went there because of you but your employee and the girl that worked with her that day on December 3rd left a bad taste in my mouth. If you like, you can call me and I will take this review down. Please talk to your employees because they are costing you business with their attitude and they seem to not care that they are hurting your business. You deserve better human beings working there that have compassion for your patients. Not someone who is just there for a paycheck and wants to make life miserable for other people. Unfortunately the other people are your patients.

I have been seeing Dr Tu for 30 year, and yes he's a great Dr but unfortunately lately he never…read moreshows on time, there are times when I have to wait three hours in order to see him! Now let's talk about the staff including the assistant nurse, I have never seen such unprofessional people! I'm considering changing Doctors, I feel bad for Doctor Tu, but I can't deal with all the stress!

Do not recommend. In…read moremy family's experience, medications were prescribed and continued far longer than they ever should have been, with little transparency about risks or long-term consequences. Only after consulting other doctors did we realize how inappropriate the situation was. Watching a loved one deal with the aftermath has been extremely difficult and could have been avoided with proper care and oversight. Patients trust doctors to act responsibly and communicate honestly. That did not happen here. I would strongly suggest looking elsewhere for care.

Mediocre, rude, and inept staff. Uncaring and aloof Dr. Wu during time of urgency. My retired…read moreparents were patients at Dr. Wu's office. Adequate medical care was received until my 90 y.o. father became bed ridden. Dr. Wu was on vacation, so I asked the office manager for information regarding IHSS and retirement homes. The manager and staff are completely ignorant, uninformed, and rude. They took the IHSS application that I brought and promised to forward it to the doctor. 2 weeks later after the dr. returned, there was no update on the IHSS form (only takes a few minutes to fill out my father's medical status). I called Dr. Wu's emergency phone number several times and he did not call back until I messaged possible medical board disciplinary action. He chuckled and said he'll sign the death certificate. My father passed away the next day. He was already under hospice care that I initiated so we didn't have to deal with Dr. Wu anymore. My mother was switched to another medical office immediately. THERE ARE MANY BETTER MEDICAL OFFICES IN THIS AREA. Don't choose Dr. Wu's office if you value your family's health and lives.

I was there today and Margret Tsai helped me. She is a PA and she was very helpful and…read morecompassionate. I really like the way this clinic operates. I have been to a few and somehow, it just didnt click. I will be a long term patient of this clinic for sure. 10 Stars to Margret Tsai PA.

I cant emphasize enough how much I do NOT recommend Dr. Yuan Fei Chang as a primary care doctor…read more When I was feeling really sick and needed medical attention, I was refused an appointment because I had flu-like symptoms (when it was just a fever and sore throat). What kind of doctor turns away sick patients at a time when they need care the most? I had to go to urgent care instead, where I quickly received antibiotics that helped me get better Her physical checkups are also extremely superficial and provide little to no value in terms of understanding my overall health. This lack of care and thoroughness makes her one of the laziest doctors ive ever been to. I would NOT recommend her to anyone looking for a reliable primary care physician.

Dr. Hsieh Is a wonderful MD. He treats both myself and my…read morehusband. I have been in healthcare over 40yrs. I have seen a lot. I wouldn't choose to go anywhere else. He is compassionate, caring, and trustworthy. The care he provides is excellent. Explores alternatives when needed.

My husband and I are knew pts to Dr. Hsieh. He is evaluates each problem, is understanding, kind,…read morelistens to the patient, works with any concerns I or my husband may have. I have been licensed for 40yrs in the Psych/Medical field. Dr. Hsieh is an amazing DO. I know many in the field, who I feel fall short compared to him. His staff is wonderful. Could not ask for a better PCP or better staff.

Loved the new location! I've been with Care One since my first daughter was born when Dr. Francis…read moreYu was her pediatrician. She's since been with another medical group but I've continued to stay with Care One because of the nurses. They've always been so kind and helpful.

The front desk lady is very kind and patient. The doctors are professional and caring. I would…read moredefinitely recommend this place.

Doctor Soriano and NP Kimberly is all you need . They welcomed me and made me feel right at home…read moreand comfortable . I definitely recommend this clinic . 100/100.

Excellent staff and physician with communication and care. They took the time to listen and help me…read morewith a good plan for my health needs.

Even though there was a long wait, it was definitely worth it. Once I was seen by Sabrina, the…read morenurse practitioner, I never felt rushed and honestly felt like I was the first patient they were seeing that day. She was able to diagnose me, answered all of my questions, and made sure all of my concerns were addressed. She also took the time to explain my treatment plan and even talked through the possible reasons for how and where I could've caught it, which I really appreciated. Everyone was kind, thorough, and made me feel cared for. Overall, I had a great experience and would definitely come back if I ever needed urgent care again.

My dad have been feeling sharp pain in his heart. We were very concern and took him on a sunday to…read moreAp Urgent Care. We have been several urgent cares before and it's usually very packed and especially busy during the weekend. The wait time can be a few hours just to see a doctor. This urgent care is located right next to the Fwy. So it's very easy to find and plenty of parking spaces. I was amazed how empty and there was only 1 person in front of us. It took only 5 mins to check in after filling out all the medical paperwork. In less than 5-10 mins, a nurse already called us in to take my dad's health readings and immediately had a heart machine to monitor his heartbeat. In about 5-10 mins the doctor came in to check on my dad. Afterwards, it just took a little longer to wait for misc paperwork. I was amazed in less than 45 mins, we were in and out!!!! The facility was cleaned. They even have a security guard on site for our safety. The staff could also speak Chinese and overall they were professional and friendly! I highly recommend this urgent care vs going to an overcrowded facility which will take a few hours of wait and the more wait seeing the doctors and taking care of other misc items before you can actually leave!

A few weeks ago, I started having some health concerns and was worried about how long it would take…read moreto get everything sorted out. A friend recommended this clinic, and I'm glad I listened. From check-in to checkout, the entire process was smooth. The staff were kind, attentive, and made me feel comfortable right away. I expected the referral process to take days, but they handled it quickly and kept me updated. When I needed medication, the prescription was sent out without delay. It's rare to find a clinic where everyone genuinely seems to care about helping patients. Their efficiency, professionalism, and friendly attitude turned what could have been a stressful situation into a very positive experience. I would definitely return and recommend them to family and friends.

Oh, please. If there's a zero star, the NP deserve a zero star. I was calling them today like 3…read moretimes regarding my mom's lab results. They keep saying: "oh, we're busy right now, we'll calling u back." It never happens. All lies. Zero calls back. Worst one, the NP was yelled and didn't even want to listen to the complain, and hung up. Waow! What a service! Super epic. They called, inform about "something" that wasn't a clear instruction, and wanted us to check with a neuro specialist. How to communicate with the next doctor, if the instruction I received wasn't clear? If u inform something to someone, and someone communicate it to someone else, and it became unclear what do you want, cannot give response back, get the hell out pls. Do it yourself. Don't care what u want anymore. When I asked, "nicely"... their response was: oh, we're VERY busy right now, we WILL call you back. PRETT!! "Liar!" And the NP was saying: "don't u understand that we're VERY BUSY!!" "You need to listen to me!" (When she's the one NOT listening!) (After I called 3x and waited for them to call back like almost 8 hours???) Don't u think I AM NOT BUSY MA'AM? I was "too busy" waiting for your response, just to ask, what do u want from the neuro? From the kidney doctor? What the hell u want? Explain it nicely, not so complicated ma'am "busy-in-the-world." I'm sure the doctor is a nice person, but NOT the ma'am NP! She's a fucking bullshit!!! Not a profesional at all. They tend to hanging up their phone OR just blocked u into a busy line, so when u called them, NOONE (like literally noone) will pickup the phone OR listen to your voicemails. Their phone is broken, just like their heart is broken. Probably, just come to their busy office, and see how "busy" they are blocking people's phones call to make a very QUIET room. Wow!! Applause to their profesionalism. That's how they got their profesional degree. Just blocking people's phone, and do prescription till their patient's kidney is broken.