True Gem! Came here…read morefor jewelry repair and watch battery change and I am so so so glad I came here and found this place in quaint town of Clayton! Venue: it is a small store. Jewelry displays present. I'm so glad I beat the crowd because after I was seen, there was a line. Service: exceptional, excellent, exceeded my expectations! Ms. Donna was amazing! She examined all the jewelries I brought, explained the process of jewelry repair. Provided great insight and recommendations. I felt I can trust all staff here just with my encounter with Ms Donna. Watch battery change took 5-7 minutes. They even cleaned the watch for us. Price: now this is the important part - alongside service, quality of work, you also shop around for the price of service. When I came here and got the quote I've realized I've been getting overcharged and getting ripped off at other places! Like the repair shops in chapel hill, Durham and south point mall For example: battery change in other places were $50-75- we got all sort of excuses that it is a special watch, need special battery from other places. Here $15 + tax. Informed us the battery should last (+/-) 5 years. Repair quote was fraction of the cost we got quoted previously at the other places. Very satisfied and will be definitely coming here!

Great customer service and prices for repairs and beautiful jewelry pieces for both men and women…read more Had my watch band fitted they did it while I waited and it was perfect on first adjustment. I loved their men's selection such beautiful pieces I will definitely be coming back soon to purchase a few of the pieces for my son as well as having more of my broken jewelry fixed now that I know they do that as well as sell beautiful pieces for men and women.

I have had jewelry repair work done by this jeweler and also sold some pieces. Very reasonable…read moreprices, professional and honest. Always delivers on time or early. Wonderful to work with

Repaired a gold necklace for me. Great guy, great prices…read more He's personable and clearly cares about doing good work. Highly recommend

Mom had a ring that had been run over by a car in her jewelry box for years. I heard about…read moreJohnson's from a friend who has lived in Cary many years, so decided to take the ring in and see if they could fix it. The lady that helped us when we left the ring made no promises, but said they would try. She was so kind! Today we picked up the ring....and it was even better than new!! Not only did they fix it, they cleaned it up and it was shining like new. She is so pleased and the people there are so helpful. I will come here for any repairs and even a watch battery from now on. A small but wonderful store with wonderful customer service!

Johnson's Jewelers is the best place for anything jewelry. John and family check all of the boxes…read more Extremely honest, talented, kind, reliable and dependable. Growing up in Cary, NC I have been doing business with them for 35+ years and absolutely will continue to do so. They are truly THE model for how it should be done.

I took my watch to be cleaned and my 18 year old Seiko Premier looks like new! Great service, I…read morewill definitely go back again.

They do not tell you the cost upfront. Batteries are have gone up, which is expected but they don't…read moretell you that cleaning is now $20 in addition to the battery. The watch is already open..then to have a link taken out of the same watch that just cost $40.00 was an additional $21.00. It's the only place around I get that. But does not mean it's fair. Very disappointed. Other people feel the same way

Went in to get my watch battery replaced as well as some of my jewelry(sterling silver) cleaned…read more The owner Michell was very sweet & welcoming as well as giving me an estimated time of 15-20 mins ; everything was done way faster & i am very pleased with how my jewelry came out. it looked brand new ! All for the amazing price of $25! Now that's adorable especially in today's economy, most definitely going to be my new spot to take my jewelry& watches for ANY services in the future !

This business is inside the Agri Supply store, which in itself is an interesting adventure if…read moreyou've never been. Anyway, I happened to see their little store and asked if they polish rings. They do and for the reasonable price of $10 each my spouse and I took off our bands and the pleasant young lady went to work on them. Honestly, I don't remember the last time we got them cleaned, but when she was done with them they looked like they were brand new! Seriously, I highly recommend them. While she was cleaning them we looked at some of the lovely jewelry they had for sale, much of the rings had an art deco look about them. They also do all sorts of watch repairs and put in new batteries for them too.

We moved into the Triangle area a couple years ago and have had the need of a jewler a couple of…read moretimes. Mark Andrews Jewelers did a great and timely job in repairing a couple of heirloom timepieces I had. Again, just recently I had my wife's engagment ring in for repairs, The ring was fixed and cleaned days ahead of the estimate. It looks brand new and she is wearing it with joy. Thanks for some great work.

Came there to pick up a completed order. But after driving through rush-hour traffic for 20…read moreminutes to get to their store, they closed a minute early. We were there at 4:59 and the door was locked. Said insurance reasons didn't allow them to open the door again, that we should come back the next day at 10 AM.

Stopped by the other day for a battery for a watch. The store is convenient to me and the staff are…read moregreat. They were busy so they took my watch and gave me a ticket, said it would be ready in 10-15 minutes. So I left and ran an errand. I returned and it was ready , no issues at all great price. They are my go to place for watches and batteries.

Jeff was extremely dedicated to my watch repair. Day hand had detached from dial and was loose…read moreinside the watch. Sent it in via USPS with a prepaid return label and box. Jeff soon contacted me after receiving it and was working on it after it arrived. Given the number of watches and repairs outstanding, little did I expect frequent updates via phone and text. In the end, the watch came back to me far better than it went out. I'm totally satisfied with the repair and the amazing "price". My top praise goes out to Jeff for maintaining his high standard of integrity, honesty, and above all dedication to his workmanship. For those wondering, he also cleaned up my watch strap without any extra charge. What an honorable watch repair expert. I certainly echo what others have said here.

Vaughan's Jewelers is number one on my list for custom-made jewelery and beautiful estate jewelry…read moreat the most affordable prices! Tripp and The Vaughan Family provide excellent customer service and a rich heartwarming atmosphere that makes shopping there worth while! Beautiful Jewelry for every occassion!

Definitely the best in Wilson by far. a TRUE family run business with excellent service that helped…read moreme right away with what i was looking for. I may not have purchased this time but i will certainty be coming back.

A+ customer service. Went here to get a new battery in my watch and to my surprise there was no…read morecharge. Donations are welcome but not required. Also had my earrings cleaned too. Thank you Emilia for your great service. I will definitely be back.

Bailey's Fine Jewelry was very kind and accommodating with my initial return after my husband…read morepurchased gold and diamond earrings for Christmas. I decided that for the investment, I would prefer an updated wedding band instead and was looking at a two-tone style. The sales process started smoothly, and sizing seemed straightforward at first. However, the communication around ordering and sizing became confusing. I was initially told the ring would take 5-7 days to come in, then 12 weeks, then suddenly it arrived. When the ring came in, it was still too large. After returning to have it adjusted, I was told the wrong size had been ordered (a 5.5 instead of a 5), and that it would need to be reordered again -- potentially another 12 weeks -- with no clear confirmation whether it could even be sized properly once it arrived. Ultimately, I requested a refund, which I did receive, though there was some hesitation due to timing even though the delays were outside of my control. The staff was polite throughout, and I genuinely liked the ring, but the inconsistent communication and sizing issues made the experience more frustrating than it should have been for such an important purchase.

Loved our experience here! They are also a family owned business and makes you feel just like…read morefamily!

A really cool downtown store. The owners are very friendly and the prices are fair. The custom…read morecigars are really cool touch as well.