Overpriced and Incomplete Service I took my 9-year-old shoes in for a cleaning and expected a proper polish. The owner suggested dyeing the front to cover a few scratches, and I agreed, assuming it was part of making them look refreshed. I was charged $45, which felt steep, especially since I didn't even get a shine. The shoes looked ever slightly better (at first) far from a $45 charge, the dye peeled less than 24 hours. For that price, I expected a full polish and a more complete service. Wouldn't return. read more

Worst shoe service ever! Asked for my Frye boots to be cleaned and shined. He asked for clarification 5 times on cleaned, polished and shined. Even asked if I wanted the polish to be same as what it looked like or all one color. I said just like they are just cleaned & shinned. He came back 5 minutes later with paint splattered in multiple places no shine & scratched. I was shocked that he could hand them back to me. Took payment while telling me to leave. read more

DISHONEST CROOK The charged me $150 to clean and polish 3 men's ankle high shoes. When I pickup the shoes they looked as if they were wiped with water and polished. DULL NO SHINE.. FOR $150. NOT EVEN THE PROFESSIONAL COURTESY TO RELACE THE BOOT. I asked him why there was no shine, he responded as if this was a foreign concept. A child would have done better. I should have sensed a red flag when he took almost 25 minutes to calculate the cost. The first price given was over $200, sensing my disapproval he adjusted a few minutes later to $150. With that I expected the shows to look like new. IF THERE ARE CERTAIN CUSTOMERS HE DISAPPROVE OF HE SHOULD SIMPLY REFUSE SERVICE I decided to buy polish in the supermarket to do it myself., which I should have done initiallyo. There should be a less than 1 star option for this dishonest merchant read more

Thorough, diligent masterful and complete job. Better than I expected. You get what you pay for and pay for what you get, but it's worth it. read more

I had to have the heels of my shoes fixed, along with regluing the toe and polishing. Mediocre quality work and pretty expensive given the location. read more

Poor service. Owner was rude. I brought several pairs of shoes in to be repaired. I didn't realize I was not able to use the strap on one of them until I got home(he had glued it). I brought it back with the receipt and the owner refused to work on it. read more

The price changed multiple times in a matter of 3 minutes when I brought my shoes in (kept getting more expensive). I needed the heels on a pair of boots repaired and the price started at $23 and went up to $60 but the final price ended up being $50 (after I almost walked out). When I picked up the boots the heels looked like they had just been painted over to cover the scuffs and torn up leather. read more

BUYER BEWARE! There is a sign in the shop when you enter stating that all services must be prepaid due to completed product never being picked up. However, I believe it is due to his ability to refuse a refund if you receive poor workmanship. I have documentation of what my shoes looked like when they were dropped off and damage present which occurred rendering the shoe unwearable when I picked up. He did not take responsibility and told me to "call the police or get a lawyer" if I was unhappy with his work. It is also very difficult to dispute the charge after the fact with the credit card company since he can supply them with a signed receipt from the customer. read more

Lee Shoe Services - Shoe Repair Near Me - Charlotte, North Carolina

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This business DESTROYED my shoes. I asked him to reattach the sole to my Ferragamo dress shoes and he sewed straight through the sole using a thick and weak yarn. The yarn is light gray and the shoes are black. It has been one week and the yarn is already tearing and falling apart. SHAMEFUL service!! read more

Lee Shoe Services - Shoe Repair Near Me - Charlotte, North Carolina

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Always does an awesome job. Even shows pictures of what was done underneath the sole. It's great to see the craftsmanship the stitching and all the hard work that goes into saving a pair of shoes. Have used this place at least three times and have been incredibly satisfied. Prices are not cheap but are reasonable. read more

Lee Shoe Services - Replacement sole and stitched underneath. - Shoe Repair Near Me - Charlotte, North Carolina

Wonder shoe repair store. Owner is vey knowledgeable and accommodating. Only drawback was that I wasn't ready for the cost of the repair. Highly recommend this shoe repair store. read more

Had a pair of hand made shoes made out of town that needed a piece of the leather inside fixed - the shoe maker was going to do it but said it would be at least a two month wait. I got One day service and perfect! Also the price was less than having to ship them to the original maker. My new go to. Also had a hat that needed a band changed and they couldn't do it but had a family member who could so they also took cate of that and it was perfect. Please go support this local business. read more

Great! Dropped off a pair of heels without bottoms and picked them up two days later. They looked brand new!! Good price and great quality!

These folks are the absolute experts! Great customer service. Friendly people. Thank you

Fixed my shoes up fast and they look brand new! Had a heel on a boot that was scuffed and they immediately knew what to do and how to fix it. Can't beat the price too! read more

I have been going here for years and I am so disappointed that the owner has become more and more unfriendly. When you have a repeat customer and your business grows it's just wrong to forget the patrons that made you successful. The staff is unhelpful and just mean. read more

I think that everyone needs a few basic services: A great tailor, a great dry cleaners, a good manicurist and a good hair stylist. These things can be hard to come by but when you find them you'd go to the ends of the earth to keep patronizing them. Lee's is definitely my pick for shoe repair. I've been coming here for almost a decade now to have my shoes repaired. I began taking shoes here when I lived on this side of town. They do impeccable work for a very reasonable price. Recently, I took a pair of vintage Joan and David's for a heel repair that went remarkably well. The shoes looked good as new. Not only did he repair one heel but he took the time to reinforce the other heel as well free of charge. The quality of work and top notch customer service are worth the 30-45 minute drive and keep me coming back. Whether you live on this side of town or stop on this side of town for your monthly Costco visits or shopping fix, Lee's should be your choice for shoe repair. Not only will you be pleased with the work and service but you'll get a great value to boot (pun intended). read more

I brought in 3 pairs of new of boots to have rubber taps placed on them. Within 10 minutes, they were done! Best service ever!

My Go To for all things leather. Recently had repairs done on a much loved BoHo bag I got at @Freepeople. Mr Lee did a fantastic job and the price was right. Left 4 pairs of shoes to have various things done to them. They all came back looking like new. read more

Work was done on time and quality was very good. Will definitely be using Lee Shoe Service for all my shoe repairs.

I brought my favorite pair of really beat up heels here and they were fixed beautifully - for so cheap! Not only was the chewed heel fixed perfect but they were cleaned and shine like new :) I almost threw these shoes out thats how bad they were, but I am SO glad I brought them here to give them a second chance! My mom and I are so happy. Definitely recommend! read more

Lee Shoe Services - Shoe fixed! - Shoe Repair Near Me - Charlotte, North Carolina

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This guy is great. And about half the price of a cleaners that sends them out. Always have him resole and put new heels on

I lost taps on both of my favorite pairs of heels and was headed out of town the next day for a wedding where I really wanted to wear them. Lee Shoe Service told me to swing by and sit for 10mins while they completed my repair. Both pairs of shoes are perfect again! Highly recommend. read more

One of the best quality shoe repair shops in charlotte. He's not cheap, but neither is his work or the materials he's using to bring your shoes back to life. Highly recommend! read more

Lee shoe service is the best. I've been going there forever and that's no joke! Try it you and you will like it and that's FOR REAL. He do a great job on ALL types of shoes. And his prices is very reasonable. Peace and blessings to you all. read more

I have gone to this guy three times over the last couple of years. Hands down my favorite cobbler. My first repair was a pair of shoes that I didn't think he was going to be able to fix, but sure enough he says, "two days, $10." Uh.. Ok. and now, each time I go back, I get the same two answers. I assume my repairs are really simple but even still, turn around time and price far outweighs shopping for a new item or fighting with customer service for replacements. read more

Lee Shoe Services - Shoe Repair Near Me - Charlotte, North Carolina

For whatever reason all of my work heels decided to give out on me at the same time! So I was desperate to find a place for quick repair. I have passed this place several times and finally had a chance to go in. I was greeted right away and when I presented by bag of heels that needed repair Mr. Lee simply smiled and said that they would be ready in two days! He gave me a ticket (no pre-payment) and I was on my way! As promised, two days later when I returned all of my shoes were ready and looked amazing. I was very pleased with his work. Not to mention that the prices are very reasonable! Lee's definitely has a new customer in me! read more

Brought a luggage piece for a complicated repair before lunch. Nicholas promised it the next day. It was ready same day and perfectly done. The price was the most competitive in Charlotte, the quality was peerless, and my satisfaction couldn't be higher. Great folks, great work, great ethics. Thank you, Lee Shoe Repair! read more

Very helpful and efficient service. I brought my mother in laws shoes in and the heel was replaced on both shoes in less than an hour. The price is right here! read more

Fast. Courteous. Great work. Needed the heels repaired on a pair of booties. They saved me a trip by doing the repair within 15 minutes when everyone else said no less than 2-3 days for the same repair. Happy I found Lee! read more

Extremely fast and amazing service. I got the taps on a pair of booties replaced, a pair of loafers stretched/widened and a pair of leather boots shined and resoled. Went on a Saturday afternoon and they were ready for pickup on Tuesday! I would highly recommend this shoe repair and will always use this place in the future! read more

I have been using Nick for years to help me keep my shoes always looking their best. Nick and my son played baseball together a few years back and he was always kind to talk about that with me. I drive 20 minutes from South Charlotte past what I'm sure are many shoe repair places, just to have Nick repair and polish my shoes. He is awesome! read more

During my travels to Charlotte the heel of my boot crumbled. I found Lee Shoe Repair on Yelp. The reviews were great and I decided to trust them with my favorite and expensive boot. I'm glad I did. Lee Shoe Repair did a wonderful job in less than two hour. Lee Shoe Repair is friendly, professional and they delivered Excellent Craftsmanship at a very reasonable price. I Highly recommend Lee Shoe Repair!! read more

I dropped a pair of dress shoes off for a little repair to the leather. I had a gash in the leather at the toe with a piece barely hanging on. When I returned to pick up the shoes, they looked brand new. I couldn't tell where the gash was and they were buffed to an awesome shine. Amazing job. 100% reccomend this place ! read more

My sister's leather bag was in need of some repair and someone suggested trying out a shoe repair store to fix it. Who woulda thunk it? Lee's was extremely fast (he offered next day service even on the weekend, but I wasn't in that much of a hurry), friendly, and affordable. The repairman even reinforced areas of the bag that I didn't think to ask for, for no additional charge. Very thoughtful :) read more

Trust the sign. This really is the cheapest place to get your shoes repaired in town. Mr. Lee does the repairs in house whereas others send it out, take a commission and pass on the extra expense to the customers. read more

purchased 3 pairs of thick chunky high heel (too high for me). Took them to Lee Shoe Service to have them cut down. PERFECTION! PROFESSIONAL! FAIR PRICE! read more

Terrific service and very fair price on shoe repair. He estimated on the phone and was within $3 of the final cost. Bought polish and had two keys made. Took an hour on Saturday. He closes at 2 on Saturdays. Great repair shop near South Park. read more

By far, the best shoe repair in Charlotte. Really reasonable pricing and excellent quality. I've used probably 6-7 different shoe repair shops in Charlotte but Lee's is the only one I'll use now. I had one pair of shoes where the sole had cracked at the heel on both shoes and he was able to repair both and even went the less expensive route (he gave me two options for repair). I've had a couple of other pairs of shoes where I was just trying to extend the life a little and he has exceed expectations each time. He's also very quick. read more

This is a wonderful place!! Mr. Lee is such a kind person who does great work!! I would highly recommend this business to anyone needing shoe repair or holes punched in bag shoulder straps. Easy to find location. read more