Repeat customer! They've repaired and resoled several pairs of shoes for me. They always do…read moreexcellent work, and they're very nice people. It's a small business in a small shop, and when you come in, you get a friendly greeting and you have their undivided attention. They were first recommended to me by the local Birkenstock shop that doesn't do in-house repairs, so they get a shout-out too!

Fantastic family run business. Recommends when there is value to repair vs. discard items honestly…read more Will continue to use their services. Great business to support here in Charlotte.

Excellent service and equally excellent repair quality. I always know that what I need in repair…read moreis assessed accurately and that the repair made will last.

This man does not have consistent pricing. He charges you based off of who picked up their shoes or…read morenot. For example if you dropped off a pair of shoes and I dropped off a pair. You didn't pick yours up so I have to make up the cost of you not picking up your shoes. Not to mention it takes an about two months to get your shoes back.

I brought my Christian Louboutin boots here because the heel was damaged and I wanted to add some…read moreextra protection to the iconic red soles. He did an incredible job! You can see in the pictures, of how perfectly he repaired and replaced the heel tap, making them completely stable again. He also added a red protective half-sole as displayed on the picture, that matches the original color beautifully. I feel so much better wearing these out now. Excellent craftsmanship and highly recommended for luxury shoe repair! The cost was great as $90 oppose to the Louboutin store of 1k.

I broke my heel one night while out and was able to get in here fixed in less than 3 business days…read moreand for only $25! The owner is super nice. I definitely recommend coming here for shoe repairs. Also noticed all of the leather shoes. He must be really good with leather repair. Will definitely keep that in mind for future reference.

I have to agree with one of the other posters, this does feel like the shoe repair shop I used to…read morego to with my mom back in the day! Fair prices and my shoes look great.

Great customer service and quality craftsmanship. Would highly recommend if you need shoe repairs.read more

The staff responded promptly to my inquiry for last-minute dress alterations and confirmed they…read morecould complete everything within my tight timeframe. I brought my dress in the same day, and they had me fitted and out the door in under 30 minutes, with a pick-up scheduled right on time. I'm very pleased with my experience and will definitely use them again.

Got my dress altered a few months back. Forgot to post a review and came back. Pricing was fair and…read moreshe worked with me on the date I needed it by. Dress fit like a glove. So many compliments on it. 10/10

Dropped off shoes that needed heels glued back. They said they could do it, then when j picked them…read moreup there was glue on the shoe itself. Complained and they basically said "too bad". There are several decent repair places in town I wouldn't use them again. I paid for them and took the shoes home. The price was reasonable but what good is the repair if there is permanent glue on the shoe itself?

Perhaps I should have read the reviews prior to using this shop for shoe and purse repair. Dropped…read moretwo items for repair. Three touches of glue on a purse handle and dye a pair of shoes. Owner had no comments/concerns when I dropped them off. Went to pick them up 1 day after promised due date, the shop was closed. During business hours without any signage on door when they would re-open. I called, twice, left messages and requested a return call. No response from them. Went by today to pick up shoes and purse. Shoes were not done and remember, they never called to tell me. Owner handed me the purse and said it was $10.75. For three drops of glue. I let him hold it. Literally, he is still holding it.

Overpriced and Incomplete Service…read more I took my 9-year-old shoes in for a cleaning and expected a proper polish. The owner suggested dyeing the front to cover a few scratches, and I agreed, assuming it was part of making them look refreshed. I was charged $45, which felt steep, especially since I didn't even get a shine. The shoes looked ever slightly better (at first) far from a $45 charge, the dye peeled less than 24 hours. For that price, I expected a full polish and a more complete service. Wouldn't return.

Worst shoe service ever! Asked for my Frye boots to be cleaned and shined. He asked for…read moreclarification 5 times on cleaned, polished and shined. Even asked if I wanted the polish to be same as what it looked like or all one color. I said just like they are just cleaned & shinned. He came back 5 minutes later with paint splattered in multiple places no shine & scratched. I was shocked that he could hand them back to me. Took payment while telling me to leave.