Have used this little shop on several occasions for simple alterations, most recently for having…read morepants hemmed. They've always did what I asked at a decent price, which by the way, I always get a kick out of negotiating good-naturedly and half-jokingly with the Chinese lady who runs it. No, she doesn't speak perfect English (and can comr across a little gruff), but that just adds to the appeal for me. The interior is small, simple and very un-Stonecrest-like, but with the help of a little imagination, it is the probably the closest I will ever get to Shanghai.

So far, I have taken several pairs of shoes in for various repairs and recently had a broken…read morezipper replaced in a favorite skirt. They do a good job at a fair price and are pretty quick with the repairs.

Joyce was amazing and so sweet. She was able to alter a beautiful vintage dress to make it fit my…read morearms with a very delicate material. I honestly didn't know if it was possible but she made it happen. She also did great work on taking in another dress and two hems for length. I would definitely use her again! Prices can't be beat and you can truly tell she puts her heart into the work. Thank you Joyce!

Timely, accommodating, skilled, & professional. I needed my piece ASAP and SHE DELIVERED.read more

My order was completed quickly and when .promosed. Unfortunatelu that was the only positive part…read moreof the experience . I have used them in the past but it has been a few years and different people this time. I was given a price for my three dresses to be shortened, but when I arrived to pick up one had doubled in price . They had my phone number and could've called with a heads up or option not to proceed , but did not. The items were not individually hung on hangers and one was very wrinkled . For what I paid that is unacceptable and doubling price without notification seems unethical . I was yelled at and talked down to in front of another customer when I questioned the pricing . I will not use them again

I go here to get my pants hymned and shirts altered. Great customer service at a great price…read more Highly recommend for alterations in the Ballantyne area.

I went to the dry cleaners because of the convenience of the location. When I retrieved my…read moreclothing, my white shirts were stained clearly. It was redone free of charge (fair enough). Never received phone call of when clothes were completed (ticket said the date ok that's fine). White shirts still clearly damaged. The shirts were left and contact info provided. This was last week on Thursday, I waited 3 business days out of etiquette. Called today and will hopefully have a call tomorrow. Disappointed in the response time and lack of communication. Shirts are ruined

I picked up a bridesmaid dress and it is ruined. The holes amd melted pieces of material. The…read moretemperature was too high. Unfortunately the dress was for the weeding outside of the country and now I have one day to find a replacement . Don't use this place; I should have checked the reviews place. Whoever runs this place need to do quality checks. I picked it up before closing and I am going back in the morning. DO NOT USE this place, I cannot sleep as I don't have a dress for my brother's wedding.

The quality of the work and the detail to attention is outstanding…read more They listen to every request and let you know if the alternation can be done. They will also provide you a price quote before the alteration is done. The quality and price charged for the work is fair. I have had hems, zippers, formal gowns altered and the work is outstanding. I recommend Anna's alterations in Pineville NC

I wanted to share my experience with this shop. I brought in my jeans, they took the time to…read moremeasure everything and listened carefully to exactly what I wanted. The final result turned out exactly the way I had hoped. The work was done professionally, with great attention to detail, and at a very fair price. You can tell they care about the quality of their work and their customers. I highly recommend this place to anyone looking for quality alterations. I'll definitely be coming back!

Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.