I went to Queen City Cobbler today in Mint Hill to get a few pairs of shoes repaired. They looked…read morebrand new when they were finished. I received exceptional and friendly service. I highly recommend them. Thank you Vitaly.

I brought my Christian Louboutin boots here because the heel was damaged and I wanted to add some…read moreextra protection to the iconic red soles. He did an incredible job! You can see in the pictures, of how perfectly he repaired and replaced the heel tap, making them completely stable again. He also added a red protective half-sole as displayed on the picture, that matches the original color beautifully. I feel so much better wearing these out now. Excellent craftsmanship and highly recommended for luxury shoe repair! The cost was great as $90 oppose to the Louboutin store of 1k.

This man does not have consistent pricing. He charges you based off of who picked up their shoes or…read morenot. For example if you dropped off a pair of shoes and I dropped off a pair. You didn't pick yours up so I have to make up the cost of you not picking up your shoes. Not to mention it takes an about two months to get your shoes back.

Excellent service and equally excellent repair quality. I always know that what I need in repair…read moreis assessed accurately and that the repair made will last.

ruby is amazing! she and her staff are always friendly! her work is beautiful and prompt!!! I will…read morekeep bringing my clothes here!

The staff responded promptly to my inquiry for last-minute dress alterations and confirmed they…read morecould complete everything within my tight timeframe. I brought my dress in the same day, and they had me fitted and out the door in under 30 minutes, with a pick-up scheduled right on time. I'm very pleased with my experience and will definitely use them again.

Overpriced and Incomplete Service…read more I took my 9-year-old shoes in for a cleaning and expected a proper polish. The owner suggested dyeing the front to cover a few scratches, and I agreed, assuming it was part of making them look refreshed. I was charged $45, which felt steep, especially since I didn't even get a shine. The shoes looked ever slightly better (at first) far from a $45 charge, the dye peeled less than 24 hours. For that price, I expected a full polish and a more complete service. Wouldn't return.

Worst shoe service ever! Asked for my Frye boots to be cleaned and shined. He asked for…read moreclarification 5 times on cleaned, polished and shined. Even asked if I wanted the polish to be same as what it looked like or all one color. I said just like they are just cleaned & shinned. He came back 5 minutes later with paint splattered in multiple places no shine & scratched. I was shocked that he could hand them back to me. Took payment while telling me to leave.

I have to agree with one of the other posters, this does feel like the shoe repair shop I used to…read morego to with my mom back in the day! Fair prices and my shoes look great.

Great customer service and quality craftsmanship. Would highly recommend if you need shoe repairs.read more

Finding a knowledgeable, detail oriented leather-maker who cares about quality is not easy but so…read moreglad I found Mr Crump! I brought in my vintage LV Randonnee GM that needed to have a loop repaired. Due to the location of the loop he had to do quite a bit of destructing the bag but it looks amazing! You can't tell that it even had to be done and he finished faster than anticipated. Quality of his work is fantastic & I'll be back for sure! Parking across the street is also super convenient

Absolutely terrible experience. I had an appointment that I scheduled through their required online…read moreform. From the moment I arrived, he was extremely rude, hostile, and completely unprofessional. He immediately started lecturing me about "honesty" when I had done absolutely nothing wrong, then told me to "stop right there and don't move forward." I was so taken aback by his behavior that I got back in my car and left. The entire interaction was bizarre, confrontational, and completely unnecessary. The appointment form was excessive. The business also operates out of a POD container, which was unexpected. Just look at how he responds to the 1-star reviews -- that tells you everything you need to know. I should have listened to those reviews before making the appointment. Save yourself the trouble and take your shoes somewhere else. Something is seriously wrong with this guy.

We have been a patron of Sam's Shoe Fixery for years and ironically, have never used their shoe…read morerepair service. We've used them for alterations, repairing a purse, and most recently - to starch shirts. They've always done excellent work and are reasonably priced, however, make sure to have cash to pay - if you pay with a card you'll have a cc service fee added. I'm not 100% sure, but I don't think they take checks either.

I went in to ask questions before using their services and I could not get an answer to even one…read morequestion. The woman that works there could not communicate at all. If I could give this place zero stars that is whAt I would give.