I am a long-time satisfied customer of Steve and the crew at National Auto Collision. They have…read moreworked on several cars of mine over the years, and often times on multiple occasions. I have also referred friends and associates over the years, and all have been satisfied with the work and service as well. Steve and crew are meticulous, detail-oriented , easy to work with and take pride in their work.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

I have been a customer for over a year and I called several…read moreTimes to try to get a lower rate an spoke to Karina. She would always say someone would get back to me and never did. I left and went elsewhere and saved money. She's awful at her job she couldn't even send the correct dates on the cancellation of my policy smh save you're time and go elsewhere where they have customer service

Called to get a quote (was a former customer for years) and REBECCA is rude just because I could…read morenot legitimately hear her she wants to yell all with a rude tone her question back to me. Theres way more companies out here to have to deal with rude customer service. Go elsewhere. Even when I was insured through them they weren't the best, but sometimes have cheaper rates is the reason I was inquiring. Once they get your money after signing up you'll have a hard time getting ahold of your agent.

On Monday 3/23/26, I called and emailed Betsey Cruz Chavez's office to cancel all of my policies,…read moremy home insurance and all my cars policies. and again on Tuesday, It is now Wednesday, and they still have not canceled anything. Instead, they are now blaming "phone issues" for the delay. At this point, their lack of responsibility is unacceptable. Their failure to report my insurance caused my vehicle registrations to be suspended, forced‑placed insurance from my lender, and unnecessary fees. I was never late on payments, yet I was treated with blame, silence, and no apology. And now they are delaying my cancellations as well

I like the way they respond quickly this is my first time…read morewith Statefarm family, and I hope it stays with their good service for as long as possible!

These guys are great. Very knowledgeable (because most of us have no clue what we are buying…read morewhen we pay for insurance) and their office is right on the main drag in Des Moines. I also like that they don't really sell you on anything. "Here are your options, here is why I like this one for you, and here is the price." Also, as a broker they have multiple companies to write with so they are as competitive as any agent out there for your insurance dollars.

From the owner: Great Northwest Insurance Brokers is your independent, one-stop insurance center for all your…read morepersonal and business insurance needs in Seattle and the greater Puget Sound area. We specialize in providing personalized insurance solutions that protect what's most important. We have access to dozens of insurance carriers to be sure you are getting the best coverage at the best price. Auto Insurance, Home Insurance, Business Insurance, Renters Insurance, Boat Insurance, Life Insurance, Motorcycle Insurance - whatever you need, we've got you covered!

State farm welched on their responsibility. After being struck by one of their clents, I went to…read morestart a claim, and the agent -- Steve Bell- was neither helpful or willing to settle the claim. He told me he couldn't find a value for the vehicle, even though Allstate had no problem finding it. He tried to compare it to a totally different vehicle, expecting me to think it was the same thing with 100,000 more miles on it. And basically refused to insure their client. Worst service ever. Like a good neighbor, they stay out of any claims involving their clients.

Generally, I really like State Farm and the services they provide. Whenever I go in I'm always…read moregreeted and treated with respect. They are also pretty affordable and do a thorough evaluation of whatever I'm coming for. HOWEVER, When I asked them to do the simplest of things, something that would be expected of ANYONE who claims to be a good neighbor, they denied my request. Like a BAD neighbor, State Farm did NOT accept my FarmVille neighbor request. What kind of good neighbor denies being neighbors?! Overall, I am greatly disappointed. Do better State Farm.

I just worked with Marc and his staff on transferring a policy to my agency. Sometimes its…read moredifficult to get information from another agent because they do not care because they are losing the policy. Marc and his staff were very helpful in getting the information transferred.

I have been looking to switch insurances because since I added my spouse to my policy there was a…read morelot of confusion with the plan and the agent wasn't as helpful or as personable, they just assumed that I understood everything and when I asked questions I would get a vague answer. I am so pleased with the service I received from Marc as he explained everything on the policy before we made the switch. He went over what we really need and what we don't need in our policy. I have always had some type of insurance but no one has ever took the time to explain to me what all the numbers mean or the verbage. Sure I get a policy booklet in the mail but understanding it was such a different story. He was able to really help customize our policy for us and you can tell he was genuine and that he really cared. I liked how he took the time to really make sure that we understand what we were paying for and it wasn't just another policy that he had to sell. If you are looking to switch insurance companies consider giving him a call.

My husband and I are out-of-state investors purchasing a property in Seattle, WA. We contacted…read moreabout 3 different WA home insurance agents (2 of which were Farmer's agents) and got the run-around for weeks. None were able to provide any helpful explanation as to what coverage would be useful given our circumstance. Desperate, we contacted our Farmer's home insurance rep. from our home town in SF Bay Area for help. He immediately put us in touch with Lorri in WA and facilitated the process. We paid our annual fee remotely via credit card and Lorri sent us our e-receipt. All of this happened within a few hours. Amazing! Thank you Lorri (and also big thanks to Ryan from Louis Greenberg's Farmer's office in SF Bay Area)!

Lorri is an exceptional Farmers Insurance agent who genuinley cares about each and every one of her…read moreclients. She goes above and beyond to make sure they get the best and most fitting insurance for all of their needs. If anyone needs Home, Business, Auto or Life insurance, I highly recommend going to see Lorri.

As soon as we stepped foot inside the building we were met with a warm welcome from Alejandra…read moreHernandez. Who helped us transition to a new insurance provider. She is accommodating, friendly, and most importantly very knowledgeable, also taking time to answer all of our questions. She made the process easy and worry-free. She even contacted us a few days later to ensure everything was squared away with our new provider.

After dealing with an insurance agent in the Tacoma area for a couple years, I switched (totally by…read moreaccident) to Vern Fonk in Kent, WA and I came across Agent Joe Romani. I tell you, I couldn't be happier with everything about this agent. Joe was very kind, asked lots of questions so he could give me the best information and prepared for me exactly what I needed and asked for. Then to top that encounter off, a few weeks later, I had another insurance need and when I called Joe again, not only did he remember our first encounter, but once again, he helped me quickly take care of the change to our policy that I had requested. If you are looking for an agent who will work diligently, quickly, and accurately, you want Vern Fonk Agency, but specifically you want Joe Romani for your agent. You won't be disappointed