Let's face it--NOBODY likes going to the dentist. At all. I have yet to hear one single person say,…read more"Golly gee whiz, I cannot WAIT to sit in that dentist's chair and have them tear and poke at my gums with metal instruments, stretching the roots in ways unspeakable to mortal men!" So, take it with a grain of salt and a slight of comfort when I say this. These people certainly know what they're doing. And they are, like....twenty times more efficient and professional than the bottom-of-the-barrel dentists they seem to employ on Fort Bliss. Not much of a bar to hurdle over, I know. But it's still worth mentioning for those who may have their fears and doubts as I did. Like another certain Elite bloke who reviewed this place eons before me, I, too, am a complete chickenshit when it comes to going to the dentist. Thing is, I couldn't put this off any longer because that would only lead to more expensive and painful procedures down the road. No, I was not in any pain. I was just here for a routine exam, since it had been a year and a half since I last saw a dentist. Now, I caution you to check with their front desk to confirm they will accept whatever insurance company you go through. I mainly found these guys through mine, after metaphorically searching the four corners of El Paso to make sure I wasn't gonna have to sell my left kidney in exchange for filling two molars and a periodontal cleaning. Let's talk about the office. This place is immaculate and features the latest dental technology. In fact, if you compare Fort Bliss's dental clinics with this one, you'll think you've gone backwards in time with the former. I think VDA (yes, that's what I'm calling them) has about...10 or 20 years edge over Bliss any day. Okay, okay....I promise that's the last roast I'll cast against military dentists. Maybe. Probably. Moving on.. The staff are amazingly professional and, more importantly, non-condescending. For once, I didn't feel judged when all the usual issues came up (I.E. floss more/better, get a better toothbrush, blah blah blah). They actually had a lot of good tips to offer that I didn't know about, even with my own independent research. Because of their recommendation, I just purchased an electric toothbrush for $128. Yeah, yeah...you probably think I'm booji. But...I'm old and my choppers now require special needs. In other words, I'm not taking any more chances! You'll hear a lot of people talk about Dr. Ramirez. Lemme tell ya...this dentist is a chill dude. Like, surprisingly chill! He seemed impressed that I already took initiative in some areas of concern regarding dental hygiene. For instance, he seemed surprised I arrived there for a genuine exam and not because I was experiencing some mouth pain like I suspect most people do. Very rarely does a dentist actually praise their patients for giving an effort. Usually, they just berate them for not flossing enough or using the wrong toothbrush or lecturing them on how they don't brush properly. As for the procedures themselves, they're about as gentle as they realistically can be, given the circumstances. I won't say that I didn't still experience some slight discomfort. But bare in mind, I'm a total wuss when it comes to this sort of stuff. So, again....take it with a grain of salt. Your mileage may vary. So, would I recommend them? Hell yeah I would! And this is coming from a 20 year veteran who previously only ever got dental work from military doctors. That's all I'll say about that. VDA is easily worthy of 5 sparkling bright white smiles from their nervous as hell patients out of 5.

Listen guys im the biggest chicken sh!@ when it comes to dentists. Dr. Ramirez was beyond amazing…read moreand patient didnt try to over sale me and gave me his honest opinion. Place was well organized and super duper beyond friendly! Price was decent too, i got a deep cleaning, check up, xrays and a crown. Would highly recommend them!

My family and I have been going here for the last few years. The staff is very friendly and the…read moredoctor is terrific! Comfortable atmosphere, even when you are getting you teeth worked on. Everyone is helpful and always answers your questions. What I like is that they are very punctual about their times. I've never waited but a few minutes when I arrive for my appointments; there are no long waits in the waiting room. My 6 year old doesn't even fuss when going here, so that is a huge plus.

The majority of the staff members here are pretty friendly and welcoming :) ! I felt that Dr Juan…read moreCobos and his assistants did an excellent job in taking care of my dental needs and deserve 5 stars :D ! Dr Cobos really took the time to explain where my gums were wearing down, and which areas were in danger of further tooth decay. Upon his recommendation, I decided to get 2 crowns done for my back molars. But after the crowns were placed, I couldn't wear my Invisaligns anymore that I have already worn for several years. I had to get new retainers molded. But I was grateful for this so that I could wear them on top of my new crowns and keep my teeth from shifting back to their original spots. As for the overall service at Vista Hills Family Dental, I took off one star because I felt that the reminders were getting kind of excessive. I would receive text messages to remind me of my upcoming dental appointments. But these weren't just text message reminders. If I didn't reply back "yes" or "no," then one of the front staff members would call me to ask if I was still coming for my appointment. I understand that dental offices run on a very tight schedule, and late arrivals or no-shows are never acceptable. But I think just a simple one-time text reminder is sufficient instead of requiring clients to reply back every single time. An orthodontic office I went to several years ago for my Invisaligns just sent one-time simple text reminders, with no expectations for clients to text back. I can understand if certain clients have a history of constantly running late, or who have a pattern of not showing up. For those clients, I can see why it might be necessary to require them to respond. But for reliable clients like myself who have kept every appointment, the excessive reminders are not necessary. On my first visit, after I was assessed for my dental needs, I also had to remind the staff member who brought me into the exam room that I was due for my bi-annual dental cleaning, especially when that was the initial reason why I booked my first appointment there in the first place. After I had my dental consultation with my dentist, he almost wrapped up my visit without arranging for my dental cleaning. It was only when I asked that he checked with the dental hygienists to see who he could squeeze me in with. Miguel, the hygienist, who worked on me did a great job, made me feel at ease, and cleaned my teeth. I would still recommend this dental office to my friends and family :) . On your way into the lobby, the front desk welcomes you to help yourself to complimentary coffee, water, and sometimes even snacks (like homemade cookies made by a staff member). But you can also enjoy these on your way out as well. But I just think that the reminders can be less excessive. Some clients like myself might not always be able to text right back if we're occupied with work or other tasks.

My entire family have been patients here for over 15 years, and I can speak for them to say that…read morethis is a very professional dental group that have taken care of all our needs. We highly recommend Drs. Alvarez and Dr. Davis. They most definitely follow all safety procedures and protocols at all times. They treat you like family!

I had an appointment for my kids yesterday afternoon. When we arrived, the front desk…read morerepresentative, did not even say hello. I said hello and she rudely told me "sign in" and pointed at the clipboard. As first person of contact, she is not it. She was obviously bothered by the fact that she had to do any work. The other lady sitting there next to her, just sunk into the computer and didn't even acknowledge us in the room. Both the receptionist need to be trained on proper customer service. Otherwise I would have had a better experience.

Make sure they don't screw you and your insurance over... Had been going there for many years when…read moreit was "KOOL SMILES" & now management thinks it's okay to over bill us, because of their mistakes. Pay attention to what they want you to sign & what they tell you, ask for copies & statements. I e already called corporate and complainabout their management.

I have to update my review. I got a phone call that I was skeptical about answering and decided to…read moreanswer. The call was about my review. The young lady expressed they took the review and used it to update and try to change their practices. I can respect and appreciate someone calling to ask questions provide feedback and even send me free cleaning kits. I communicated with the awesome lady and we both agreed that the practices for billing may not be awesome but are protocol. I as a former soldier and a government employee and understand and respect this. What is enlightening and refreshing is that the review was read, reviewed, investigated, and used to attempt to make improvements and changes. We learn by trial and error. This is true to both company and customer. I am not one to bash anyone and even more so give respect and credit where due. The young lady who called was professional concerned and absolutely user friendly with explaining the miscommunication and delivery of message. I RESPECT people agencies companies and businesses who are concerned and try to fix issues for the betterment of the customer and employees. Awesome. I respect you

It was supposed to be less than an hr, they are so unprofessional. This is the second time…read moresomething went wrong worst place to get you teeth done, waste of time

Competent dentist. Little waiting. Consider him a perfectionist. Easy going personality. Lots of…read moreexperience. Hygienist was competent and not intimidating.

From the owner: Purdy, John M DDS, located in El Paso, TX, has been a trusted name in dental care for over 40…read moreyears. Dedicated to providing top-notch dental services, Dr. Purdy and his experienced team are committed to ensuring the oral health and satisfaction of every patient. With decades of expertise and a reputation for excellence, they offer a comprehensive range of dental treatments in a friendly and welcoming environment. Discover why generations of families have chosen Purdy, John M DDS for their dental needs.

Had a very bad experience with this facility. I would not recommend this dentist to any of my…read morefriends and have even advised all my fellow state employees to avoid this facility. As a healthcare administrator I cannot recommend this facility to anyone. If you have simple check up or cleaning, they may be adequate but anything more than that is something I would advise you to get another opinion on. Your teeth are too important to mess around with......you owe it to yourself to look at other options.

From the owner: Dr. Luis Loweree offers dental services to provide you with a healthy smile. We offer a full range…read moreof dental treatments such as: tooth colored fillings, teeth whitening, porcelain crowns, veneers, cosmetic bonding, cosmetic contouring, sealants, root canal therapy, extractions, scaling and root planning, periodontal exams, dental implants and other general dentistry & cosmetic dentistry procedures. We utilize the latest in dental technology and techniques in order to offer you the best preventative care and treatment available. Some of our equipment includes: digital x-rays, DIAGNOdent (laser cavity detection technology), ISOLITE (patient comfort system) and Intra-Oral cameras. We provide quality dentistry with a gentle touch. Our office is clean and comfortable; you and your family can feel at ease as soon as you walk through our doors.

I wanted to write this review after the fact. I got a crown put in here about a year and a half ago…read morebecause I had a broken tooth. I noticed that over the last few months, I had a very strong pain when I would bite. Long story short, I moved back to LA and just got my crown looked at. They told me that the crown was put in improperly and on top of that there was an infection under the crown. I also had a filling put in incorrectly and they had to redo it. This dentistry has been calling me at least every week for the past six months which is crazy. why don't you take the hint? Never go here if you value your dental health and money!

Doctor was great and staff was nice Will definitely be back…read more My visit was last minute but where able to get me in the same day and for that I am thankful