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    Leer West

    1.1 (8 reviews)

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    Woodland Ford

    Woodland Ford

    3.9
    (21 reviews)

    Woodland Ford & Andrew Diaz Turned a Headache into a Win…read more Brought my 2021 F-150 in on 11/17/25 because it sounded like a coffee grinder every time I tried to shift into 4WD and threw a "Service 4x4" light. When I walked into Ford through a nice giant glass door Service advisor Andrew Diaz greeted me with the biggest, most genuine smile I've seen in a service drive and actually came outside with me to hear the carnage for himself. Showed him a quick video on my phone and he was already nodding, "Yep, classic IWE failure." They did charge me $230 to plug in the magic Ford code reader (you know, the one that costs $12,000 but apparently rents by the hour), but Andrew immediately translated the tech-speak into plain English. "Your front hubs are grinding because the vacuum system that's supposed to unlock them in 2WD is toast." No jargon, no upsell, just facts. From there it turned into a mini saga. I had them fixe both IWE actuators, came back because the driver's side was still being stubborn (second $230 code-reader rental, naturally), then discovered the active air dam had been ripped clean off and the driver-side LED headlamp had given up the ghost. Three pretty common but pricey 2021-2022 F-150 gremlins all at once. Parts delays stretched things out longer than anyone wanted (not Andrew's fault), but Andrew called me literally every single day with updates, arranged an Uber home when I dropped it off, and kept the vibe positive the whole time. When it was all said and done, Woodland Ford rolled everything into one invoice and knocked a full $100 off just for the inconvenience of waiting on parts. Walked out paying $2,488 instead of the $2,588 it could've been. My Truck is now 100% The 4WD engages smoothly and quietly, air dam drops like it should, all lights work, and everything else checked out perfect. I tested it in the parking lot and when I went on a nice dirt road to see the difference myself. Look, nobody loves paying $230 to watch someone plug in a scan tool, but Andrew Diaz's communication, honesty, and hustle made the whole ordeal actually pleasant. The guy is the definition of customer service. He is on a different level! Scott Vanderbeek give that man a raise and a corner office. If you're in the area and need work done, ask for Andrew. He will go the extra mile for you. Woodland Ford just earned a customer for life. James S - 2021 F-150

    After you buy a vehicle from them, they forget about you all the things they say they were gonna…read moredo. You gotta wait forever for them to get it done something that's gonna take the next day. Took two weeks. Still haven't got it go somewhere else.

    Leer West - car_dealers - Updated August 2026

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