Everyone is very friendly and helpful. I've been coming here for years and won't go anywhere else…read morefor my Cat. Brittney, Garrett, Dr.Eckerd, they are all amazing I wish I could remember everyone's names to give them compliments. Thank you for always taking care of us when we come in!

Unfortunately our dogs do not live as long as we do. We have lost 3 elderly dogs in the last 2…read moreyears. The down side of rescuing elderly dogs. Dr. Barns has helped us with all 3 and the process has been very thoughtful and kind. No rush and a gentle goodbye. They then will send them for cremation and a paw print to be returned to you. THANK YOU TO THE ENTIRE STAFF.

Customer for over six years but in the last two years service has changed. Reception is always very…read moregood however I would only recommend them for the basics. The last procedure I had done there I was very disappointed in quality of work and attitude of Vet after the fact. I can't recommend them in dealing with any special breeds.

Seems to have changed over the last couple of years and basically runs by the numbers. Front staff…read morealways very friendly and professional. Unfortunately all services are being passed onto techs. Recently my fiance' brought her dog in for checkup and it all seemed very rushed. Two days later she was sick and brought to emergency care. As soon as the vet saw her she realized what the problem was and immediately started meds. The Dr asked when the dogs last visit was to a vet and she advised two days ago. I won't print the Doctor's response out of respect.

More worried about money than animals Please find another…read morevet that cares about animal not their cash intake. Update...they got mad about my review and me confronting them on their prices. Lady sometime the truth hurts learn from it.

Customer service and the manner of the vet need improvement. Very small office, only open 3 days a…read moreweek, the doc was unpleasant, poor people skills and attitude when we didn't choose to follow her advice. Very expensive. She quoted me almost $2000 for a surgery for my dog that my old vet in my previous city did for $500. I understand demographics, but that was literal robbery. Maybe increase your hours of availability so you can reduce your fees to a reasonable, competitive amount?

If I could give negative stars I would. DO NOT UNDER ANY CIRCUMSTANCES TAKE YOUR ANIMAL TO THIS…read moreVET! They killed my dog by not treating her properly! Dr. Kristin Dominguez is horrible! She aspirated by dog's mass cell tumor and didn't give her any Benadryl or Steroid injections. The histamine from the tumor went throughout her body making her terribly sick. The "doctor" didn't tell us to put her on a regular regime of Benadryl either! We took her several days later to another vet who was SHOCKED that they didn't give her an injection of Benadryl and Steroid BEFORE the aspiration. We got her stablizied for several weeks, but on 7/13, she got really sick and we had to put her to sleep. THIS VET IS THE WORST VET I'VE BEEN TO IN 50 YEARS! PLEASE DO NOT USE THIS VET! THERE ARE MANY OTHER GREAT VETS TO CHOOSE FROM IN ORMOND BEACH!

Had a great experience with Shadow Lake Animal Hospital. The tech was friendly and helpful. Dr…read more Cooper was very kind and knowledgeable. The Dr. patiently answered all of our questions and concerns. We will definitely be back!

Dr. Giltner is really great. Very knowledgeable and explains everything. She is caring and takes…read moreher time with the cats. I like the fact that she really wants to make sure I understand what's going on and takes that time to explain as well. My cats love her. I am truly thankful for her and the amazing staff. Very caring and animal loving people.

Amazing vet. Been going there for years and love every experience with them so far. Would recommendread more

Everyone was super polite, wait time was no biggie to me as I was extremely early, my boy was…read morecomfortable with them, They are now my vet since we moved here !

We moved from Mi to here and they are wonderful here. We had to put one of our babies down and…read morethey were just awesome. All the workers have been so kind and general with our 170 lb Newf.

Doc Shroyer was the best! He was my vet for about 35 years...but he RETIRED! So happy for him but…read moreit is sad for us and his old staff. Where are you Monica and Sue?! I was happy when the new vets kept our familiar girls on but now they are gone. I tried to get my dog in today for her glands to be emptied and there are no appts. That has never happened to me before at this office.

We live in Florida part time so we needed a vet to address an issue with our dog and didn't want to…read morewait a month for our return home to visit our regular vet. I had visited another area vet last year based upon recommendations of persons I trusted but was just not happy at all with the experience and definitely did not want to return. I saw that Dr Schroyer had ONLY 5-star reviews and his office, while not in our immediate area, was fairly conveniently located to us. When I called I immediately had a pleasant experience with the person answering the phone. She was able to fit us in the next day. When we arrived at the office, the staff was very pleasant and accommodating. We found Dr Schroyer to be calm, confident, knowledgeable and personable. He listened to and was willing to answer all of our questions without being condescending and even looked at our other dog so he would have a familiarity with her and a record if we returned. We left the office feeling very comfortable about our dog's issue and certain that not only would we return, but that this would become our primary veterinarian's office. So..... yet another 5 star review!!