Kathrin is very understanding and goes out of her way to be responsive to the needs of the client…read more Our son has ADHD and did the SSP program with Kathrin. Kathrin always listened to him, responded with love and kindness and held the necessary boundaries to accomplish the goal. We truly appreciate the difference she has made in our family.

From the owner: BalanSense-Therapy, LLC offers unique holistic Occupational Therapy treatments utilizing innovative…read moretechnology. The treatments include calming the nervous system through specially filtered music and then bringing 3 body systems together, the auditory, vestibular and the visual system. The approach trains the brain to pay greater attention to auditory frequencies associated with language and learning while tuning out unnecessary stimuli, allowing for greater and faster body integration with focus on learning. Treatment outcomes allow for increased auditory and sensory processing, socialization and skill-building for a wide variety of clients. This benefits people with sensory-motor, neurodevelopmental challenges, persistent mild brain injuries and those with trauma related experiences. We are taking pride in holistic one-on-one medical care in a controlled and safe environment. We value quality of service which thrives for optimal patient-goal achievement using decades of research in Occupational Therapy and fundamentals of the Polyvagal Theory.

I had the pleasure of working with Joe Gwiazda in my recovery for some hand surgery. Joe is…read moreprofessional, knowledgeable, helpful and friendly. He explained each exercise and its benefits to making my hand stronger. I found his pleasant and positive attitude and approach to wellness helpful and instrumental in my recovery. The entire staff from the friendly front desk receptionists to the therapists themselves, this office of trained professionals, truly emulate a sense of kindness, compassion and made me feel comfortable and at ease. I would highly recommend them.

I am writing this review because I believe prospective patients deserve to know about my…read moreexperience. I have been receiving occupational therapy here following hand surgery, and the therapist treating me is also the owner of the practice. During my appointment, she voluntarily shared a story about a former patient who used pronouns outside of "he" or "she." She stated that she refused to use those pronouns and expressed that she does not respect people who do. She also commented that her daughter is "too much of a stickler" for LGBTQ+ rights. This conversation had nothing to do with my treatment, yet it was brought into a healthcare setting where patients should feel safe, respected, and welcome regardless of their identity. As a member of the LGBTQ+ community, I found these comments deeply disappointing and offensive. I also have family members who use they/them pronouns, so hearing a healthcare provider openly describe refusing to respect a patient's identity was unsettling. Everyone is entitled to their personal beliefs. However, when those beliefs are expressed in a way that signals certain patients may not be treated with the same respect or dignity, people deserve to know before choosing where to receive care. If you are non-binary, gender-fluid, or simply expect your healthcare providers to respect patients' identities, I would encourage you to consider this experience before choosing this practice.

1-25-26 NO answers yet? Not Surprised? Non-Communication plays a Major Role in Filings of…read moreMalpractice Suits. Hiding is Not the Answer? 1st Original Post got Lost. I have a Copy however. There is More to this, But I will hold off for now. FRAUD all the way. Malpractice. Violations of Sworn Oaths, Broken Trust ect. 7-1-25...My Experience was a Scam. Misdiagnosis starting day 1. A Supposed Broken Femur Left Thigh. Then the Blind Sheep Following the Wolf Shepherd at UPMC then to Encompass. 17 days start to finish. Only to find out 3weeks later, NO such Broken Femur Existed & they were all wrong and Now I'm Bombarded w/Med Bills that are Un-Justifiable! To this day 12-28-25 I'm still Dealing with the Scam. Chasing me for money I simply don't owe due to their scam. It will be resolved. Trust me! The Shepherd failed his Duty. He Refused any Attempt at Procuring the Issue and Passed it on to the Sheep. The Shepherd for now is Long gone. Not much Longer however. At this Point the OSS Shepherd Ringleader needs to be Disciplined and Forced to Pay all bills and by Rights Compensation to me for the ongoing Misery I will carry till I die! Unbelievable! So far approx. $70thousand & counting. I won't mention Specific Names for good reason. Encompass allowed the Misinformed wrong Diagnosis to be their Guide to Treatment. PT, OT ect. Dr. he had made a Huge Mistake Not Double Checking on what was the Real Issue and was it Truthful? Unprofessional to say the Least. All Medical Personnel have a Sworn Duty to Uphold the Hippocratic and Healers Oath of which was Violated. Hippa plays a Part also. PT, OT Personnel did just fine even though they weren't aware of the Scam in Progress! Someone said in 1 Comment said Amanda being a Great help. Best Wishes Amanda. Someone in the Comments Stated Health South? I Truly hope Not Manorcare South York. A Facility I call Monsters Den. You Check in, but you may Not ever Checkout. Never see daylight again. It's Involved w/Patient Dumping from the Hospitals. Grave Danger to those sent there!

my mom came home one of the drivers named Kevin and he was helping me get her in the house when she…read morewas trying to get in, picked up her leg let me tell him not to and she fell because of it you should train your people to get to help people into the houses and listen to people when they tell them not to do something so they don't fall

Avoid this place at all costs!!!! My mother lost 20lbs while she was there. None of the staff…read moreinformed me she was losing weight. Food was terrible and obviously they don't monitor nor care if they are eating or not. Had a large bruise on her arm that none of the nurses documented so nobody seemed to know what it came from. Director of nursing never addressed my voicemail or email with photo of it. Knowing she was confused she was left unattended in a room and fell out of her wheelchair. At the time she fell I was in speaking with admin about all my complaints about the facility and this large bruise. Can you believe the unit director had the nerve to ask me if I had thought about where I would place her if she ever needed long term care? My answer, well certainly not here! It's all about keeping beds filled there for profit. They didn't even want to send her out to get checked after falling until I said I want her checked! I guess they were afraid they would lose money for the day since it was still before one o'clock and they knew I wouldn't let her come back after all this. ED said she was malnourished, electrolytes were off, dehydrated, wbc was up and she had a uti. Funny the nurse practitioner had just told me earlier in the day her bloodwork looked pretty good. They lie. My mother suffered a concussion from the fall, severe back pain and a laceration to her arm. They blame everything on being short staffed. Well if you can't have enough staff for all the patients then stop taking more people in. Oh no you can't do that because it's all about the mighty dollar. They don't care about the patients/residents. Don't fall for their talk. They are good at "lip service". Actions speak louder than words. Horrible place. Ask around. Hospitals and a lot of the people in the community know how bad it is. Thankfully I was able to get her out of the hospital and found a caretaker for my mother for when I'm at work and not there to take care of her. She is home now and doing well. Maybe the fall was a blessing in disguise. I really feel if she had to stay at Manorcare any longer she surely would have died from their lack of care and neglect. If you have been through a similar experience with a loved one here or have any questions please feel free to contact me.

My father was placed here to recover after surgery…read more I am a medical professional, who has been in and out of many institutions throughout my life and can offer the following opinion, based on his and my experience here. The staff is courteous and professional, but they are a bit understaffed on the weekends. The facility is clean and tidy, so that's another positive. The food on the other hand is horrific. There are no fresh fruits or vegetables at all. Every meal is laiden with nothing but carbs: mostly white bread and instant mashed potatoes. The amount of salt in the diets here is atrocious and everything comes out of a box or a can. Their idea of nutrition is a fish stick in a hot dog bun. How anyone can heal in this place is beyond me.

I would never ever put my mother there again. Terrible staff. They don't take people to the…read morebathroom you have to wait. The one person there fell hit her head and she was bleeding they got her up on the bed but didn't take X-rays or barely checked her out. Then when they are serving food you have to wait until it's over as I was told they don't have enough of staff. The food is terrible as well. Not friendly. My mother had dementia it was hard enough to leave her there for the time she was in I took her home at the end of the month. Where she later passed away. It tears me apart but at least it happened here and not there at Pleasant acres.

It's an exhausting place to work as a CNA. Overloaded and underpaid. Hostile work environment…read more Terrible management. Filthy rooms. It's just sad. No matter how hard you try....you can't make a difference. These poor residents are packed in and left to rot.

Plan on waiting a long time. There really doesn't seem a reason to even make an appointment. It…read moreis very difficult to reach someone on the phone. I've left several messages and still awaiting a call back.

From the owner: UPMC Express Care is a leading urgent care center in York, Pennsylvania. This facility provides…read moreservice for vaccinations, occupational health services, ear infections, or other minor injuries or illnesses. For the most up to date information about our services, the conditions we treat, or to view our contact information, please visit our website.