I just stopped to look and AnnMarie started talking to me. I ended up buying the brand new Nissan…read moreKicks and I absolutely love it. She was awesome and fun to work with and I had such a great experience.

Family member took a car in for a normal transmission oil service. The vehicle was fine prior and…read morethen after the transmission failed within 150-200 miles. A 2016 model Nissan, but was entirely fine prior. At least the so called mechanics there would recognize a problem or known issue and recommend not to do the oil exchange or check out the transmission prior to. Unprofessionally unprofessional by any standard of mechanic. Go to a back yard guy.

I bought a 2012 Toyota Rav4 from New Motors and Erie Auto Credit today. The car is great condition…read morewith only 60,000 miles and 4WD. I had been shopping all over Erie and Online for days. I was searching as far away as Pittsburgh and New York and no other dealer could meet me at a price that would work within my budget...until New Motors. I was very impressed with their non-sales like attitude, honesty and fairness. Superior Toyota tried to sell me basically the same car for $20,000, only difference was a little lower mileage and remote car start...Mileage isn't an issue with a Rav4...they run FOREVER. I got it for just under $15,000 from New Motors. I worked with Shane, Bret and Kevin. All three were awesome. My last car buying experience was a nightmare. I will return to New Motors and I will send everyone I know there as well! Thanks guys!!!

Bought a 2013 Ford Edge with nothing but trouble. First- I bought my car in August and it hasn't…read morebeen a year yet and I had so many issues. Inspection sticker said July which meant they just had it inspected right? They inspected the car with winter tires which wore down so fast driving on the hot payment. Yes, my fault for not being aware of the tires when I bought the car but a month later when I saw the wear, I brought it up to them. Told me to bring it in. They measured the outside of the tire (not all of them, one) and said they measure 6. Yeah on the outside... What does it measure on the inside. Second- When I was looking at the vehicles, I asked why the mileage is so high on all the vehicles I saw. Explanation- all cars come in like that now. Very rare you see cars with low mileage. Mine was 84,000. Being gullible, I thought "okay". Later a friend said to me, maybe because it was a sales guy who traveled a lot or they are rentals. Explains why the high mileage but also Oh no. You know what people do to rentals cars? Treat them poorly. 3rd- I took my car in for an oil change a couple months later (somewhere else) and I had someone tell me that my head light is not shining on the wall straight. They checked out the bulb and it wasn't even the correct number AND it was just laying in there not even placed in correctly. Now- not even a year yet (9 months: date of this post) I need to replace my PTU transfer case because it is cracked. You know how much that costs with parts and labor? $1800.00. Crooks!

They dented my car then denied it was their fault. So car went in undented. Who else could have…read morebeen at fault? They also said they would pull the camera tapes. The next day the owner went on vacation. How's that for honest dealings with their customers?

Service was fast. They did a good job and quickly. They had a retractable awning in stock which was…read morehard to believe.

The store was wonderful and inviting. My sales associate was John Bizzaro, dude was awesome! Being…read morea fellow anime enthusiast made the entire experience 100x more enjoyable!

Justin was great to work with. His communication was quick and helpful. He helped us get into our…read morevehicle in only a couple of days after getting it in...servicing what was needed and getting it detailed for us. I am confident I can call Justin whenever I need something and he'll help me out.

Great service department! Reliable and cost friendly. Ride home and back when needed.read more

Bought a "Blue certified" with an extended warranty that covered everything till 100K miles at a…read moredealership 3hrs away. Called the dealer who I purchased it from with a question about a cracked steering wheel air bag cover. I was told by Solomon Ford that any dealer will fix it for me. I have purchased 5 different trucks from Champion. They are more interested in changing their commercials every other week than they are ensuring a good Service Dept. After never receiving a call from Butch or the Gen mgr of Service, I drove to ask status. I was then told that "Ford denied it" I said could you please check again, Solomon Ford has assured me over and over it is a covered item. I was getting no where with Champion and if you ask me one hand doesn't know what the other is doing. No one took the time to further investigate my issue. I told Solomon that I'd try another Ford dealership. BOB FERRANDO took 20mins to see it was covered and called the next day for pics. Within 2 days the part was ordered. I will forever be dealingbwith "Arlan" at Ferrando for the rest of my car buying days. BEWARE OF CHAMPION FORD's willingness to fix warranted parts! If you need brakes or oil change, don't trust Champion, go to someone local like Rt 5 Auto on Westlake Rd.

This is the first time my wife and I have ever taken our vehicle to an independent auto shop. We…read morewere very pleased with every aspect of our experience, the service was quick and the staff was very friendly.

Great service, Has maintained our vehicles for years. An…read morehonest guy you can trust

Elmer runs a great shop, I have known him for ten years now and recommend him to everyone who asks…read moreme for a mechanic. He is upfront about costs and if he says you need it done, you can trust in that it needs fixed. Dan

I was on vacation with my husband and our 2023 Tahoe broke down. Despite no openings for several…read moredays, they worked us into their schedule. Part was back ordered so they gave us a few loaner. More importantly they coordinated with GM to get us a long term rental back home as part wasn't available. This dealership coordinated with GM to get our vehicle back to us (11 hours away). They also followed up to make sure we got our truck back. You don't see this type of customer service anymore. Highly recommend this dealership

Awesome customer service, Tim was great! I was in a pinch and needed a battery. They got me in and…read moreback on the road in no time!