Neal and his team were here when they said they would be, were in and out, friendly but diligent,…read moreand beyond reasonable. It was easy to see they were regular people out to help regular people. No extra charges like when you use a big company. Would definitely use again and recommend!

I found a diamond!!!…read more Let me hold it to the light for you: do you see this side? Here's Neal who is highly skilled, yet also humble. Look at this side: He provides a chill vibe, while also being super responsive and punctual. Oh! Let me turn the treasure again; do you see an experienced and fine tradesman who is also excellent with customer service? And the final shine on this fine stone? Neal had the best quote in a competitive market. We did full replacement of carpets on one floor, (and 2 sets of stairs) and LVP on another floor. They finished in 3 days and left a perfect jewel in their wake. How lucky we are to have found just such a gem! Neal and his team were an absolute pleasure to work with, and I would absolutely hire them again.

The Disney Land of flooring. I had the great opportunity of meeting Mr Ellis as he came out…read morepersonally carrying samples that weighted more than him. We talked about history, weather and our children. The quote was reasonable and he gave options for different color brands and variations which I was surprised to hear. What makes this business great is his daughter handled most of the business side of the operations she was extremely quick with sending over the quote and scheduling a date for install. I was kept in the loop the entire time as I received a phone call a few days before the install to confirm everything was ready. The install company which they used also did amazing job asking if they can arrive early. During the install this exceptional team took care and quality of the The install taking off the doors and ensuring all of the seams were blended perfectly. We also had great conversation with the install group as they were friendly courteous and highly skilled as a professional I would definitely recommend to anyone looking for a high quality install at great prices. This is a trustworthy business that says that what they're gonna do and goes above and beyond to exceed your expectations.

From the owner: "2019 Best of Gaston"…read more Serving Gaston County and the surrounding areas since 1969, Ellis Carpet & Floor Center is here to assist you with all your flooring needs for Residential & Commercial, materials & installation. Voted The 2023 Best of Gaston Award Winner for Best Floor Covering Store. We are a Shaw Floor Network Alliance Member. Most Major Brands and all types of flooring are available. We also refinish hardwoods! Call us today for a FREE estimate for beautiful and affordable flooring!

Our experience working with Flowers Flooring was excellent. My husband and I purchased our home…read morethree years ago. The previous owners had renovated/upgraded the entire house....except the kitchen. They chose a cheap peel-n-stick flooring that looked okay for maybe the first week we lived here. After that it started to pop up and simply looked dirty (even after being scrubbed). It took us three years, but we finally "bit the bullet" and started researching local flooring companies. The first quotes we received from competitors were absurdly high. We decided to give the Flowers Flooring folks a call and it was the best decision we could have made! We felt comfortable with them through the entire process. We called to set up our in-home consultation and have them an idea of what we were looking for. Andrew came out to measure our space, show us some samples, and discuss the general process with us. We liked the samples, but we thought it would be best to check out the showroom in case there was a tile we liked better. I'm glad we did! Catie was fantastic and showed us a variety of options based on our preferences and preferred price range. We actually went with one of the tiles SHE chose and not one that Andrew brought or that we had originally chose. She has a great eye! From there Catie provided us with an estimate based on our chosen tile and the measurements Andrew had taken. We paid our deposit and then in steps Renee. Renee is the master of schedules :) She coordinates a date and time that worked for us, answered any follow up questions we had, and was our general point of contact until the project was completed. The install team of Valentin, his brother, and another fellow also exceeded our expectations. They were able to move us up a day on their schedule, they showed up ON TIME, worked efficiently, and left our kitchen completely spotless. Seriously....I can't emphasize how much we enjoyed watching them work. They were so meticulous we couldn't help but peek in every now and then just out of curiosity. They're like a well-oiled machine. I told Valentin multiple times that we WILL be requesting him and the guys to be the team to install our backsplash once we pick out a tile. Looks like another trip to the showroom is in order! Thank you Flowers Flooring! We're obsessed with our new floor! -The McFalls Family I've attached a photo of the finished product! Side note....no, the kitchen isn't complete. The floors were step 1 in the kitchen renovation project :)

Avoid this business like the plague!!!! You won't believe how much of a nightmare my experience has…read morebeen with them. So it starts back in May 2023. We put a deposit of $18,500 down to have Flowers Flooring install our laminate floors. After one month of delays, I gave them the benefit of the doubt, perhaps business is good and they're schedule is full. So I didn't complain. I stayed patient. But then, one more month passed, and so I reached out and began expressing my frustration with how long it has taken. They reassured me and promised the job would get done. But then, after a couple of more weeks of silence, we ended up hiring another company to do the job. Flowers Flooring said they would issue a full refund and that it would take up to 30 days to process. After about 40 days, I reached out to them asking what the status of the refund was. After all, $18,500 is a lot of money. But, after 2-3 days, we didn't get any response from Flowers. We even tried reaching out directly to the owner, and can you guess what happened? That's right, nothing. Radio silence. And so after 3 months of delays, 48 days of silence after requesting a refund, and a lot of frustration, we decided to escalate matters and reach out to our credit card company to file a dispute. Our credit card company gave us a provisional credit of $18,500 and is looking into the matter as we speak. Folks, I know there are a lot of you out there who are owed money from this criminal company. If you paid with a credit card, you are legally protected by the Fair Credit Billing Act of 1974. Open a case and get your money back! Even if you didn't pay with a credit card, contact your bank and open a dispute! We work too hard for our money to have dishonest people steal from us.

Very good company to deal with. Sammy ordered my flooring and had it installed quickly. The…read moreinstaller did a great job. We love our new floor.

From the owner: Welcome to Miller's Flooring, a family-owned and operated business proudly serving Kannapolis, NC,…read moreand surrounding areas for over 50 years. With a commitment to quality and customer satisfaction, we take on residential and commercial flooring projects of all sizes, delivering personalized service every step of the way. Our extensive selection includes everything from classic hardwood and luxurious carpet to durable vinyl, stylish ceramic, and natural stone options.

Dennis was great to work with. We wanted to replace the carpeting in the home we were moving into,…read moreand change 2 of the carpeted rooms to wood. This required matching the existing wood (15 years old). He searched and searched, coming up with a match so close you can't tell the difference. This plus reasonable pricing and timely installation. Highly recommend.

From the owner: Ideal Flooring is a Mooresville, NC flooring company that works to install high quality floors on…read moretime and within budget. We pride ourselves on our outstanding service and work to meet your needs.

Our experience with Floor Coverings International was very disappointing. In our opinion, the…read moreproject lacked proper oversight, and we encountered multiple issues including damage to our home, defective flooring, and poor communication. Despite raising concerns early, we did not feel our complaints were taken seriously, and the situation escalated unnecessarily. Based on our experience, we would not recommend this company. Update: I stand by my original review. Management was not present to supervise the work, damages were not properly addressed, and the molding that was sourced multiple times was of very poor quality. I'm sharing my honest experience for others to be aware.

Floor Coverings International out of Mooresville, NC were great from the initial phone call to the…read morehome visit to the end results. They knew our budget and respected that. No pressure to up sell at all. You can't ask for more than that. Looking forward to our next project with them.... hmm the kitchen or a continuation of the work done downstairs brought upstairs?

Allen from the Huntersville store sent over people to re-stretch my bedroom rug and they did a…read morefantastic job !!! It looks better now than it did when I moved in!!!

Drove 30 minutes to get to the store only to find a handwritten sign on the door stating "Out on a…read moremeasure be back at 12". We weren't going to wait 90 minutes for their return.. Not a good sign if they run their retail operation this way. .....