I've always heard buying a home can be terribly stressful. I have to disagree! Shay made our loan…read moreprocess STRESS FREE. If there was a question to ask, I'm sure I asked. She never failed answering to our complete understanding and right away too. Shay kept us updated on the progress of our loan often. We highly recommend you give her the opportunity to make your loan experience STRESS FREE too.

Shay is the the best lender in the Chattanooga area! She made the entire process so easy and was…read morealways quick to answer any questions I had regarding my loan! I have and will continue to recommend anyone looking for a loan to contact her!

Will not return calls not truthful!! Will not explain documents and proposals, untrustworthy!!!!read more

I used Tim Byrne to purchase a home using my VA Loan. Tim is also a veteran and very knowledgeable…read moreabout VA Home Loans. He walked my wife and I through the process from start to finish and always answered all of our questions. He always answered our phone calls and was available when we needed him. I have worked with many lenders in the past, but I will only use Tim Byrne from here on out for all of my mortgage needs.

From the owner: Tim Byrne is a trusted mortgage lender in Huntsville, AL, offering personalized home loan solutions…read moretailored to your needs. I specialize in VA loans and am an Army Veteran, FHA loans, physician loans, first-time home buyer loans, Land Loans and 100% financing home loans. Whether you’re buying your first home, building with a construction loan, or refinancing, we provide expert guidance and local market insight to help you make the right move. With a focus on transparency, education, and service, I make the mortgage process simple and stress-free for clients across Huntsville, North Alabama and Southern Middle TN. I also serve all 50 states but focus mainly on AL, GA, FL, SC, NC, VA, TX, TN and CO.

I would not recommend this company to anyone. They do not answer the phones. Do not return phone…read morecalls and do not keep you informed as to the progress and staus of the loan application and mortgage.

From the owner: 1st Family Mortgage is in the business of saving you money on your home loan! With mortgage…read moreinterest rates still at historical lows, it's not a matter off if we can save you money but a matter of how much money you can save? It's FREE and there is no obligation to find out. We don't work bankers hours. We open at 6AM and we're here for you until 9PM Monday through Friday and on Saturday from 8AM to 4PM to better serve you!

They did what quicken loans could not and in half the time and lower interest rate, I talked to…read moreJason Cooke and he worked through ever problem we Encountered he was kind courteous and professional... I definitely would recommend Jason and caliber home loans for all your mortgage needs.

The whole staff at Caliber is amazing, especially Joanna Otero! Joanna and her peers are what made…read moremy home buying experience worth it! When my home buying experience started to go south, I turn to Joanna. She and a staff a caliber are what got me through and helped me by the home that I love. From day one, they were only interested and what I needed. I never felt like a payday to them, I felt like a person and even like a friend. Any question or concern that I had they were right on top of calling me back or emailing me back and explaining anything that I needed. They went out of their way to make sure that everything they submitted for me was more than one hundred percent correct so I didn't have any problems. I gave Joanna a strict budget when I started and even when I wanted to look at a more expensive house she supported me on that whenever all the numbers with me but gently reminded me that I had given her a budget in the beginning and wanted to make sure that I would be comfortable with going over that. That doesn't sound like much but it meant a lot to me. When I wanted to leave my realtor and just give up on the house, she talked me down she also made me again feel like a person not a number because, she told me that if it wasn't this house that there would be another house. Maybe not today or tomorrow but there will be another one that I loved and all that she was worried about was that I was happy with my purchase. Johanna even came to the closing of my house with me and when I couldn't deal with my realtor anymore she said she would do everything that she could so I could deal with only her. She and her company came highly recommended and I see why. I will forever recommend that everyone start with Joanna and Caliber before you do anything else.

We worked with Lora Lamb on our home purchase. She was fantastic! We were first time homebuyers…read moreand she kept us updated every step of the way. There was never a point in the process where we didn't know what was going on with our loan. She went over ALL of the options that were out there for us, and we never had a doubt in our minds that she wasn't getting the job done. If any questions popped up, she was always quick to get back to us. We've been in our home for a little over a month now, and we will definitely be working with her for any future purchase. Do yourself a favor and save yourself from the headache and confusion of other places. Get your mortgage here!

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

Andrew Soss is the man! He was extremely gracious with his time and answered all of my silly…read morequestions. He was also VERY knowledgeable on the pros and cons of all of the loan programs and most of all... he wasn't pushy! I really appreciate him taking the time to get to know my situation and provide a solution in a very laid back manner. I would recommend him to anyone!

AMAZING!!!! I just cannot say enough about this amazing team. They are so incredibly on top of it…read more We just closed on our house this afternoon and I am incredibly grateful to Andrew and his team for making it possible. From day one Andrew was super knowledgeable and was able to provide solutions other lenders weren't. Their internal system for processing is fantastic and allows you to see every step of the process and makes everything very clear and easy to understand. Other lenders we were working with didnt even compare and when it came down to it Andrew and his team were able to save us an entire point compared to what anyone else could offer. Thank you, thank you, thank you Soss team!!!!

Keith is very knowledgable and willing to share his expertise in a way you can understand. That…read morealong with his getting the job done is why I would use Keith again and again!

We weren't sure if our move to Franklin, TN was going to work. Between rising interest rates, the…read moretough market, and being self-employed, it felt daunting. Keith Collins and his team completely changed that for us. Keith took the time to really understand our situation, walked us through realistic options, and worked incredibly hard behind the scenes to make something happen that we truly didn't expect was possible. Communication was clear and honest, which made a stressful situation so much easier. We're grateful and will absolutely work with Keith Collins Mortgage again in the future. Highly recommend to anyone who thinks their situation might be "too complicated."