I took my toyota in yesterday to get an oil change and tire rotation. When I picked it up they said…read morethey didn't rotate the tires because I would probably need new tires before winter. What does that matter if I need new tires or not. They didn't do what I went in for. I am very unhappy about this . If I wanted my tires rotated, that's what they should have done. I will find someone else to do my oil change and tire rotation next time. Linda Taylor

Customer Service. Sold me car with a bad key fog and it was a week before they got me a new one…read morebut it had to go to Hyundai to be programmed. Which is a whole other story. Toyota would not bring me the fob even after I got lock out of my car, I did all the running. They are not very reliable or honest. Watch buying from them.

I needed a new key fob and they never ordered it I had to get one and take it to them to be…read moreprogrammed. Then they had to send the key to get made to work with my car. I would not recommend this Hyundai. All together this took 2 weeks a multiple trips.

Just worked with John Ard on the purchase of a new truck. Hands down the best salesman in the…read moreTopeka area. Great customer service and took care of us like we were his own family. I'll never buy a car the hard way agian. I'll only buy one #theardway

The service center has been nothing short of dismal. I took my car in last time for an oil change,…read moretire rotation, and to look look at a check engine light. Got the car back and I noticed the floor mat was missing. I told the service guy and he was rude about it. He told me he would order one, which seems to indicate I have to pay for their mistake. I hadn't even left the lot when the check engine light came back on. That's frustrating when they charge for troubleshooting and running codes. As it is summer, I was surprised they never mentioned anything about the air filter. I went to change it myself and there's a literal rat nest in the box, turds and all. The multi-point inspection is apparently a joke. Between the poor service and rude employee, I'm never returning here.

Purchased a brand-new Cavalier from this place years ago. It turned out to be a total LEMON. The…read morecruise control would slowly speed up and slow down, literally 'rocking' me to sleep on the highway!!! Wouldn't let me exchange...had to bring the crappy car in and out of their shop for 6 weeks. When I arrived to pick it up from their shop on the day they promised it would be ready, it wasn't ready. When I expressed my frustration they tried to placate me with a STUFFED TEDDY BEAR!!! Are you freaking kidding me??? A TEDDY BEAR??? This might've made sense if I'd walked in with a child, but I didn't! Nope, the teddy bear was meant for ME, adult! An adult with boobs. I'm 100% sure this never would've happened if I was a man. This was a number of years ago so hopefully they've changed the way they do business with people, including women. It's like we're people who make up 50% of the population...people who can make our own money and buy expensive things like cars with it. This woman has never owned a Chevy after that experience with Ed Bozarth. And of the 6 cars I've had in my life, that Cavalier was the worst POS I ever owned. *Side note--one day I was rear-ended by someone in a Ford pickup. The Cavalier crumpled like a Dixie cup and was declared a total loss. I took the insurance money and bought a used Honda Civic. Drove that for 10 years with zero issues.

Purchased a 2004 Volvo XC70 from them and it was a great experience. Fair price and a good car…read more Very easy to work with and, in talking with them, they put time and effort into each car to make sure it is running as well as possible before they sell it.

From the owner: Specializing in quality used affordable vehicles.read more

I had my Jeep towed in with a seized motor. They confirmed I'd need a new motor and quoted a pretty…read morehigh price to replace it. I asked what I owed them for the diagnosis and was told around $30. I found a cheaper price elsewhere but when I showed up to collect my vehicle my diagnosis fee jumped to $95. Don't trust any quote they give you. It's a bait and switch operation.

Friendly Always willing to work with you on time. We have always stayed there while they finished…read morethe work. As we are there they will check with us if there is something that they think might need to be fixed

Wyatt Bailey was our salesperson and was extremely professional, knowledgeable, and patient in…read moreanswering all of our questions. We will definitely go back to him for any future purchases.

WORST SERVICE DEPARTMENT! Don't bring your vehicle to this…read moreservice department, is the worst place I been in. You will regret for sure if you do. I took my truck here to find out what's wrong with it, they told me transmission service has to be done, they supposed did that, they charged me more than $500. My truck still not working properly and I took it to AutoZone and they used the scanner and told me something wrong with my transmission, so I took my truck to a transmission specialist. Transmission doesn't need the service, my truck needs a new transmission and this guys didn't know that? They only make me spend money with them and they didn't did nothing right. They STOLE ME MORE THAN $500.00 and this not included the inspection cost I think it was $130.00 I pay all this money for what? For nothing.

I had an exceptional experience with both the sales and finance teams. The entire process was…read moreimpressively efficient and seamless. I was in and out with my new vehicle within 30 minutes of arriving from out of town. (We had been communicating and finalizing the sale remotely) I came in with two young children, a vehicle packed for a weekend trip, and multiple carseats to transfer. The staff was incredibly patient, helpful, and kind throughout the entire process. Cedric, in particular, went above and beyond. Not only assisting with the transition of everything between vehicles, but also programming the new vehicle and ensuring I understood all of the new features before leaving. I truly appreciated the level of care and efficiency. This was one of the smoothest and most stress-free vehicle purchases I've experienced!

Just got yelled at by service department don't dare try to get info about the process of my auto…read moreservice insurance. Didn't want to listen just wanted to argue rude as hell