Barbara Davis was a wonderful agent for us. She was always very responsive and helpful all of the…read moretime. I highly recommended her. We left the state and hope our new agent is as great as she was.

I can't say enough about the service I receive from Barbara Davis and the staff at Matt…read moreMartin-State Farm Insurance. To say they go above and beyond would be a huge understatement. I unequivocally recommend them for all your business needs. Bobby Coffey Aquila Recovery of Virginia

I can't say enough good things about this agent. She has remained incredibly helpful, responsive,…read moreand knowledgeable throughout the years we have purchased insurance from her. Recently, we were looking for auto insurance options for our son who lives out of state, and even though she wasn't licensed to help in his state, she went above and beyond to assist us. She took the time to connect us with an agent where our son lives, and he ended up getting a great rate. Her willingness to help, even when there was no direct benefit to her, speaks volumes about her professionalism and commitment to her clients. I would highly recommend her to anyone looking for an insurance agent who truly cares and goes the extra mile.

Without question the best customer service I ever received,,, from my smallest question to my…read moresmallest doubt,, alway professional and courteous,, you can't ask for more,,, without Jane as my agent,, I wouldn't have State Farm ,, she's simply the best agent you can ask for ,,,

Mario went the extra mile for me and my family to make sure we have the coverage we need ! Thanks…read moreto the Esther Smith, State Farm agency! Great job!!

I am writing to share a recent experience I had with the Greenbelt State Farm office. Earlier…read moretoday, I contacted the office to inquire about obtaining a calendar. As a long-time State Farm customer, and being in close proximity to this location at the time, I thought it would be a simple request. During the call, I was told, "We do not have African-American calendars," which I found both unexpected and concerning, as I had not mentioned my ethnicity or requested any specific type of calendar. Ms. Esther Smith then suggested that I visit my local State Farm office and indicated that the calendars were reserved for her customers. While I understand the importance of prioritizing one's own clientele, my assigned agent was approximately 40 minutes away at the time. The conversation concluded with Ms. Smith offering me a calendar; however, I declined due to the negative undertones I perceived during the interaction. What I anticipated would be a straightforward request instead became an uncomfortable experience marked by what felt like unnecessary assumptions. The tone of the interaction left me feeling uneasy. As this was my only interaction with Ms. Smith, I recognize the possibility that she may have been having an off day; however, I felt it was important to share this feedback.

My husband has been insured with Meggan Smith's office for 13 years with multiple policies. He and…read moreI married 4 years ago and I joined his State Farm policy shortly after that and requested all the beneficiary information to be changed to me rather than my husband's ex-wife. My complaint with this office is multifaceted but is covered in two words as "gross incompetence." Over the years communication with Meggan to deal with insurance issues has always been difficult but here I'm going to highlight the 4 significant issues from within the past year. 1) last summer I called to change our coverage on our vehicles. Two months later I discovered that they had canceled full coverage on my primary vehicle rather than on the secondary one. I'm so grateful that I hadn't gotten in an accident during this time as it could have been tragic. 2) I was about to have a new baby last fall and my husband and I had decided to get a life insurance policy just in case of a catastrophe. She was sick almost every time I called. She did email me quotes from home while sick in bed but they weren't the variation that I had requested. It took another set of phone calls to try to reach her and get the correct ones. She was sick again and as she's the only person in her office able to give insurance quotes, or anything with the policy, I ended up having my baby before getting the specific quotes from her. 3) our van was just declared a total loss in a car accident, I called her office (as instructed to by claims) to see what my options where regarding coverage if I bought back the vehicle and paid out of pocket to have it repaired. Finally she wasn't sick and told me information that contradicted what claims told me... she said she'd call me back to confirm either way what the actual info was. That was a month ago and I still haven't heard back from her on it. And I told her it was urgent and I needed to make a decision within 5 hours. Good thing I had contacted a different agent and asked for my policy to be transferred! The other office confirmed what the claims office told me and bent over backwards to help me with the insurance situation with no guarantee that I would transfer my policy to them. 4) so the final icing on this cake... in the process of transferring our accounts, I realized that the beneficiary for my husband's insurance policy is still his ex-wife despite him having requested her to be removed from beneficiaries 5 years ago. In a nutshell, Just don't use this agent. Ever!

Very friendly. Very professional. Extremely helpful. I highly recommend Meggan! She's the best!read more

HUGE SHOUT OUT!!! I try to always work with people who are exceptional in their field (I mean who…read moredoesn't?) but every once in a while I come across a true unicorn. A man or woman who runs their business with a servants heart. Capitalism makes this counter intuitive, but it's actually the most brilliant move out there (read: Thank You Economy, Gary Vaynerchuk). That said, unicorns don't serve to grow their business they serve because it's the only way they can imagine doing it. ---------- I have THREE TIMES had issues I needed to solve (cars, houses, you name it) these issues have in NO WAY been my insurance agents issue, but all three times when I've asked Missy for guidance or supporting paperwork she's said.... "I can take care of that for you". ------ The weight of the world has lifted each time. I can't say enough wonderful things about Missy and the way she takes care of people. Thank you for being my Unicorn!!! ------- Anyone need to have their insurance looked at? DO IT!!

I have had STATE FARM for 59 years. Mary is my third agent. She has looked after my policies and…read moreadvised me on various options which were advantageous to me over 20 years. She has helped me keep things up-to-date. Several years ago I had a claim for water damage. Everything was handled very expeditiously. I can't imagine that an agent could do any anymore for me.

I would like to say that my brief experience with Katherine Benn has been terrific. She has…read moreresponded in a most timely manner, and my conversation with her gave me the impression that she was pleasant and proficient. I have since dealt with her via e-mail, and she has responded promptly and professionally. Ms Benn is truly an asset to the office.

I have been a client of this Allstate office for over 30 years, which shows that I have been very…read moresatisfied with its service. Currently I have been talking with Katherine Benn about my auto insurance and she worked to ensure that I am paying the lowest premium for the very good coverage that I have. She also made some other suggestions for other policies that I have that would provide me greater coverage. She followed up to make sure the changes I wanted were done timely and kept me informed of progress. Also, over the years when I have had to make an occasional claim, I have always been satisfied with Allstate's response.

Great Insurance Broker, highly recommended! I was introduced…read moreto Anthony by a friend of mine because I needed a stand alone life insurance and a disability insurance policy that is separate from my employer. The whole experience was super smooth from the time of the first meeting to getting insurance policy in hand. Anthony walked me through every step of the way. Helped me chose the right vendor and compare alternatives. We even became fast friends. It doesn't get much better than this.

I can absolutely recommend Steven Crawford and this company as the best in the business. You won't…read morego wrong having him help you plan out insurance needs.