It is very sad to know that a business conducts themselves this way but here we are. I had…read morescheduled to get the lipo service at my first consultation. During the consultation I was of course asked for my medical history which I provided I let them know I had fibromyalgia at that time. (it is not the owner or the manager in the room with you during the initial consultation, so they are not fully aware of the information provided) I also opened an account through cherry which is a financial institution The Glow Method is affiliated with in order to pay for the procedure per their options. I scheduled my procedure for about 4 months in advance. I made several on time payments as directed. At my Pre-Op appointment I went in and discussed the procedure with Eliza and she advised me against the procedure due to my Fibromyalgia and how much it would hurt, which I was very grateful that she let me know at the time. (When I mentioned this to the manager later on, she brushed it off and stated she wasn't aware that this was the reason for my cancellation ) So I asked Eliza if I could cancel and get a refund for what I've paid into the procedure and she said it would be no problem. Well.. it was a problem. The Glow Method ended up refunding Cherry only a partial payment and they kept the rest around $1500. After several weeks of going in circles with Amber the manager, I was basically told nothing could be done to refund anything else as the Cherry account was closed and they were keeping the deposit of 20% of the total $7,500 which I was not informed about in any consultation (read the fine print ladies) Amber kept having me track her down to figure out what was going on which was incredibly frustrating. She just kept saying she's working on it... If she knew they were keeping the money, then why have me go in circles trying to contact them to follow up? The "transparency" they claim to have was not coming through. I guess the company must be in dire need in order to keep that much money for absolutely no services provided. At one point Amber even mocked and said, "well what do you want me to do give you a check? we don't have checks here at the office haha." This happened to a friend of mine a few years back where they also kept her $2000 cash and wouldn't refund it and that was not 20% of her total. (I had hoped I wouldn't go through the same thing I guess) So if you plan on getting a procedure of this magnitude keep in mind that you will lose any money you have paid into the procedure if you need to cancel, even if you were advised to do so.... This was an incredibly expensive "consultation" I guess I donated to a poor pathetic cause. Ladies there are so many other places to receive these types of services. Don't risk this amount of money on a company that responds in this manner when something comes up.. especially a medical reason. You just never know what can happen by the time your procedure arrives and you may need to cancel, you don't want to lose that much money.

3/26 went in for 2nd round Lipo+Ultrasound BBL with Dr.Stacy! No words just RESULTS!! I researched…read morefor a very long time for awake lipo procedures with results I wanted in AZ. One thing I realized was "safety & quality over cheapest price" My first round Stacy set true EXPECTATIONS with me since I had NO BUTT ANYWHERE. Let's say she exceeded my expectations on the first round!! My butt went from flat to big and natural!! She makes sure she does what she needs to do for the fat that is transferred to live and I retained 85-90% of fat from the 1st round!! She is always on call for you and checks on you daily after procedure. I've never felt more safe with a doctor before being so scared to doing a BBL in general as a single mother. I only went in for a 2nd round because I wanted an overly big butt , not because my first round didn't last. STACYS RESULTS SPEAK FOR THEMSELVES!!!:)

I'm a long time client and have kept coming back because of the consistently exceptional quality,…read moreambiance and great value!

I received a SpaFinder gift card, and found Sonoran Serenity Spa as a place that accepts the card…read more Be wary of purchasing this card for folks. It seems like it has many caveats from places that accept it. You can only use it for full-peice services, and you can't book a package of services or seasonal specials. The shop was comfortable and very hippie inside. A bit too many chotchkies for sale inside, but retail is necessary , I realize. The music was a little too crazy and loud for me. Everyone was very nice, and though you can purchase a membership, I loved that it was very low pressure. It actually seems like a good deal that your services can be rolled forward, and can be combined for a larger service. I'm just not a subscription person. I booked an hour massage and a facial. The facial was very thorough and relaxing. The massage was also great, but ended really quickly. When I got dressed and walked to the desk, the gal apologized, as she didn't realize that I had booked an hour. She said I could go back in and get another 30 minutes, but I was already put back together. No thanks. As I checked out, I was also given a cute little facial gift bag, with a nice smelling cleanser, toner and moisturizer. Nice touch. I had a decent service. I'm on the fence about this place. Give it a try though. Better than any local chain.

Where do I even begin.... as I get older, my skin keeps changing and not for the better :). I have…read morebeen to different estheticians, many of which just wanted to upsell me on products that didn't work or Botox in places I didn't feel I needed it. Then came Derma Health. First, Bea... she is incredibly professional, kind, and an ARTIST when it comes to injectables. I use Dysport and my lines had never been smoother, not my eyebrows as well arched. Then I met Taylor, who has been doing my photo facials. She is such a wonderful, warm person who does an incredible job targeting the dark spots, the broken veins, and the rosacea. After the first treatment, I finally felt confident enough to not have to wear makeup out of the house and by the second treatment, I swear she took 5 years off my face! These are the two women who have made a huge difference in my life, though from the front desk staff to the rest of the people that work in the office as well, in their specialty fields, I suspect that I'd be met with the same kindness, professionalism, and knowledge that they possess. If you want the best care and reasonable rates, definitely go to them and no one else.

I love visiting here every few months for a little Botox touch up!!! The prices are very…read morecompetitive and the service is great

This was my first visit to the Arcadia location and it was just as pleasant and lovely as my other…read morevisits to the Desert Ridge location! The front desk staff were extremely inviting and offered me a beverage while I waited. My injector, Jamie B., is amazing! She listens to all of my concerns and gives me plenty of treatment options. Plus, she is mindful of cost. It's super comforting to know that she's not only looking out for my face, but my wallet, too! 10/10 recommend!

I get laser hair reduction with Allison, and she has been so great! She always makes sure I'm…read morecomfortable and answers any questions I might have. They have this cool machine too that blows cold air while she does the treatment and it makes it basically painless!! The whole office is absolutely gorgeous, and the girls at the front are always so kind and fun to be around. I look forward to getting a tea at AJs next door, and going to my appointments. I can't wait to try more services!

Marla is the best! I've been looking for a new stylist and was so glad to have gotten my haircut…read morefrom her. Her recommendations were spot on and she was great to talk with. The appointment was easy to make online and she even called me a day before my appointment to get an idea of what I was looking for in my cut.

This place is clean, a nice vibe and people are friendly. I have been here three different times…read more the first time, I fell in absolute love with my hair and was excited about it. She seemed to really care and took her time on my hair. she said she has been there about 6 months during this time. by the second time i felt like it was just an overpriced haircut. i left and my hair was still pretty damp, and I didn't love my bangs (I showed her the picture, of how she cut them previously.) My third time was for a trim and a few weeks after my second appointment. I was hoping to recut my bangs how i asked for initially. I showed her my picture again! this time she cut my side burns and my bangs looked rough. she was even more rushed with this service (i think everyone else was at lunch.) she put product in my hair and said that i was not supposed to dry it. i left with hair that soaked my shirt. The girl also made comments like "im the fastest here now" it was pretty off putting. i was just so in love with my hair that i was hoping to get the same results and kept going back. the same day I reached out to tell them about what happened, I never received any communication back. I do think this place has so many talented people and my daughter loved her bangs. I would still recommend this place just not particular stylist, i also wish they would have just reached out and even said sorry about the experience

Very well organized during the settling days. Came in for microdermabrasion today. Very Friendly…read morefront desk personnel. Parking is easy- just a short walk. Love the packages and end up being friends to help me use them. Great school. Students are well trained.

I have been going to Swina, as it's called shorthand, for about 4 years now. It's a great place to…read moreget spa quality facials and treatments from the lovely students getting their training hours completed under the supervision of licensed instructors. They use very nice and high quality products for the skin. I always enjoy coming here and getting their monthly specials. For October on my recent visit it was two pumpkin facials for $55. That's a great deal and my aesthetician was very pleasant and skilled. Will definitely keep coming back. There's plenty of parking behind the building and it's easily found in a large shopping center.

The most knowledgeable and amazing team! I came in for tox with Merrill.. my first time with her…read more I'm 55 and let's just say she is so thorough and honest about what I needed. She is AMAZING and the sweetest. I see results today(not always typical everyone responds differently) Going back for my lips next week. From facials, laser resurfacing, lashes, micro blading and more. You can't go wrong with Allure! Family vibe+ No sugar coating+honesty= Results Oh and they do hair!!!!

I'm so happy that I found Allure Infinite Beauty and had the BEST experience getting my permanent…read moreeyebrows done by Derrick. He is an artist! Incredibly professional in taking his time to thoroughly map out the perfect shape and color for my face and features. My eyebrows turned out absolutely amazing, and have received compliments from everyone I've seen since. If you are considering permanent makeup, I would only recommend that you go see Derrick. The entire staff is wonderful, I've since had the best experience with a facial and lip wax. Highly recommend Allure Infinite Beauty and all of their wonderful services.

Found this place through ClassPass. I noticed that the products used are what I already buy!…read moreChecked out the IG. Plus the great ratings - it was a win win! I went for a microdermabrasion and it was done by the owner Faith. She was nice and very professional. Face is glowing and hydrated!! The studio is nice and conveniently located. I will be back - helps that it's super close to my work!

Faith is extremely talented at understanding your skin. She performed 3 Procell treatments early in…read more2025. No question, the stimulation of collagen tightened my skin, correcting 1 eye that looked 75 instead of 58, it was so puffy etc. Literally a miracle and I do plan on going back for more every year. 100% recommended. Procell done by Faith was a huge game changer and I look 10 plus years younger again. Thank you Faith!

I love this place. My go to place for all my skin concerns. They have many upgrades this year.read more

I was given a gift certificate for a facial for my birthday. It truly was the best facial I have…read moreever had. Michelle was professional, knowledgeable, personable and caring. I am definitely going back. The spa itself is very relaxing and clean. The staff was extremely welcoming and professional.

I know times are tough and I am new to Arizona but they gave me an address for this place and it…read moretook me to a mobile home park? They said it was temporary but I didn't realize what I had signed up for. Sorry, I would have still gotten the service if maybe you adjusted your prices to like half of what they currently are while running your business out of a trailer home. Kind of ruins the experience before you even get started. Again, I am not from Arizona maybe this is normal here I don't know but still leaving five stars but wanted people to know. It was a thirty minute drive thought I went to the wrong address lol bit weird sorry guys.

I got a Groupon as I always wanted to try a Head Spa. There were flags I ignored during the attempt…read moreto call to book and it said the subscriber doesn't have a voicemail box that has been set up yet flag #1. I was also asked to text my voucher which I did and it was confirmed that it was received. I get to my 60 min appt today (11:30am) and I was asked for it again & told it wasn't in the system. That's flag #2 as it was confirmed via text with a male (who also says he's the Receptionist & part owner). I was looking forward to this as life & my job is very stressful. Michelle did my treatment & asked if a trainee (Hannah) could watch. I said as long as it's (the experience) is quiet aka relaxing I'm fine with that. Apparently Michelle is the other part owner & she's the 'Master Aesthetician'. The treatment went well/relaxing for the most part I don't say anything during my treatments in general since there's a level of "reasonability" and things happening during manual manipulation treatments in general, e.g. hair pulls, pokes, etc. So when I felt her pinch my left eyelid during the part where they have a hot towel on your face and they massage your face, I didn't think anything of it as I'm sure she 'didn't mean to' since there's a towel on our faces at this point as customers. Things happen right? I also have a high pain threshold. The spa water thing that moves also bonked me in the head when it rose up to the top of my scalp. Again, would I say anything, no, but I was going to ask if that was normal when I left. Fast forward to when she takes off the towel for the finishing moves of the treatment, she asked me if it was mascara or a mole (she was referring to my left eyelid). I was thinking, huh? but I said probably mascara since there's always some residual even after taking make up off at night. I didn't wear any make up or products on my face when I arrived today since I. knew they were doing a facial treatment. When I touched my left eyelid, it was a raised bump. I was thinking what is that?? I look in the mirror after I got dressed and go in the hall to see Michelle and Hannah with a bottle of water (8 oz). I said this was not there when I came in. Michelle's approach was not one of concern, it was deflection. When I told the front desk male about it. It was again met with out any concern. He did take a photo of my eye but said I'd need to take it up with Michelle (the one who did the treatment & is the other part owner). I also said he spoke to me when I came in (I was the only one there at the time), I said you saw this wasn't there before. I even showed a picture I took last night where it wasn't there. He said 'we can't go by that we'd have to go by the camera (he pointed to the live camera surveillance). I said ok, it would show it there too. Michelle comes out and I'm met with more ignoring of what happened. I said what can be done? Or is nothing done about something like this since we sign a waiver? She said she didn't do anything to cause that. I again said it was a pinch of my eyelid during the hot towel part. She proceeded to say "you didn't say anything at the time". I said, I wouldn't and normally don't. I also said I didn't expect this to be on my eyelid. I also said I talked to you, him, and Hannah right before going into the treatment room, this wasn't on my eyelid before. She said she didn't notice. She also said this hasn't happened before, this is the first time. I was met with a room of stares and no accountability or care or concern. It was a lot of gaslighting, ignoring, and unethical responses to a very visible injury to my eyelid. I was surprised (but not surprised) that the trainee said nothing either. The more I think about it, the treatment its very much done without anything on our faces so the aesthetician is looking at our faces and even using tools on our faces. It is and should be very clear (especially by her reaction/words after taking the towel off at the end-"is that a mole or mascara"), that this dark raised bruise/blood blister looking thing on my eye was NOT there before I laid on that table. It's also telling that when I got home to my boyfriend he said "oh my god what happened", and I told him everything. He also saw me right be3fore I left for my 11:30am appt which was 11:20am. I said I wanted my 2nd Groupon cancelled since I don't want to come back based on this experience (the gaslighting and ignoring of what clearly happened during the treatment - non intentional it seems). They said I'd need to contact Groupon which I did and they handled it for me. The male front desk person/part owner has a photo on his phone, I have one too and I sent it to Groupon immediately after getting in my car. Accountability (it's reasonable to expect this) is half of the issue for what seems to be an unintentional injury, the fact that didn't happen & I was gaslit, is the worst of all. This is flag #3.