Unorganized, uncommunicative, unprofessional. Failed to complete all work bid and requested but was…read moreinvoiced for it anyway. Had a similar experience with Terry being aggressive about payment despite the incomplete work. Not a reputable company

Doing business with LOTR was a delight and I would highly recommend them for any roofing/siding…read moreproject. Terri(the owner) and her field rep Camielle went to bat for me and my family when dealing with my insurance company. They are real advocates for the customer in a claims situation. They busted their rear ends on my project, going above and beyond in dealing with a huge impersonal insurance company who's M.O. is to pay the least amount possible. Also a shout out to the crew who did the install, working into the night to complete the project. Afterwards they cleaned up thoroughly in the dark. Impressive stuff from those guys! Again, I highly recommend LOTR. They will work hard for you every step of the way.

Any work you need they can do, the roofing was simple complete and done in one day. Ryan was a…read moregreat representative for RLS he knew what to do with the insurance and walked us through the process. The quality of the materials along with the team of installers were top notch. Need anything done call these guys 5 stars are all I can give this is a 10 Star company.

RLS did a great job, the crews were great to work with and the clean up after was amazing!read more

We were missing a a number of shingles and heard Coldstream Exteriors provided quality service and…read moreworkmanship as well as working well with insurance companies. After talking to a few companies, we went with Coldstream for the estimate and ultimately the job. Insurance covered a few slopes, but not a full replacement, however we had them do a full replacement to get it done now and not worry about it again. Coldstream was in constant communication with us and the insurance company to try and get us the best value for what was being covered. After the job was completed their crew did an amazing job cleaning up, it was like they were never here! No flat tires for this neighborhood!

Good communication from the project manager prior to and during the project. A hardworking team and…read morebeautiful results.

Buyer beware!! Had a couple of water spots inside the house with a roof less than 10 years old…read more Showed the sales rep the 2 small spots with water damage and he immediately starting talking about how he could work with my insurance carrier for an entire new roof before he even set foot on the roof. I reminded him of the age of the roof and stated I was interested in a repair quote and not a new roof. He then went on the roof for about 5 minutes, came down and again only wanted to present how he could work with insurance to get me a new roof. What the guy didn't know was I like to get 3 quotes for any major home repair and the other 2 roofers both had told me earlier that day that I had some minor flashing issues and a bad caulking job at a "J" grove and they'd be able to address everything for less than $500. With that knowledge already in hand I politely told the estimator that since his only interest was installing a whole new roof (which would have resulted in a deductible and increased rates for me) that he could take off and not even bother quoting. If you want too needlessly spend your money on a whole new roof when a simple repair addresses the problem these are your guys. Otherwise look somewhere else.

Arrogant, unprofessional, and unethical! Eagleye Roofing put a new roof on in May of 2020. They…read moredid not properly secure the flashing to the chimney so it was slowly leaking and causing water damage. With the recent ice storm, I had water coming in the basement and noticed water damage to the wall in our kitchen near the chimney. I reached out to the company with little to no communication in return...only a call that they would send someone out. When reaching out again, 4 days later, I was told they took care of the problem by caulking around the chimney. In the mean time, I had reached out to another company who came out to provide a bid. This company said there was no caulk added and the day they came out a couple of guys were on my roof improperly changing the flashing....without communication to me. When I pulled in my driveway that day these two men were still on my roof, they did not speak any English so I could not really communicate with them. I asked them which company they were with and the one gentleman had to make a phone call because he wasn't sure. When he hung up he said Eagleye....this was very concerning to me! I explained I was going to have another company complete the work due to the terrible workmanship in 2020 and the unprofessional behavior of Anthony Hawkins. In speaking to Anthony "Tony" Hawkins he was extremely dismissive of the situation and condescending. Due to the unprofessional demeanor of Mr. Hawkins I do not feel safe or confident in the work they should be doing to address the property damage inside of my home due to the leak so I am left with quite the dilemma....legal action or not? Hopefully no one else has an experience like this. I would definitely consider a different roofing company.

I was able to get a quote pretty quickly for fixing a leaking roof and they were able to send…read moresomeone out to make sure everything was good for the job to start. The workers showed up to inspect the site without telling me they were coming but then they were able to set a time that they would be there to do the job. The quote that they gave me was very appropriate and it was good value. The job was done and everything was very professional. I had more work for them to do but unfortunately the communication sort of fell and I never heard back from them on the additional work that I wanted done. I even had the foreman's number and texted him multiple times but he never got back to me. So they did the job but for some reason they didn't want any more money from me.

Our services were supposed to be done in March and now we can't get any answer from any form of…read morecommunication we have from them. Took several thousand dollars from us.

Harper Siding and Roofing has done three separate projects on my home over the past few years…read more(windows, trim and siding). Not only have I been thrilled with the results, I am repeatedly impressed by the service and care that I receive every time. John gives practical and trustworthy suggestions when we run into those unavoidable surprises when renovating a 100 year old home. Harper is reliable, the investment is reasonable, communication is thorough and timely, and the results are beautiful!

This family of UC Bearcat Alumni live from one corner of Ohio in the north to the opposite corner…read morein Cincinnati. A little over a year ago we found a 5 story house in Mount Adams for the purpose of gathering as a family and making memories in the city that is so special to us. Our new home boasted 3 outdoor deck spaces (over a 1000 square feet) of prime outdoor living along with an exterior in desperate need of renovation and some repair from water damage and the unusual weather extremities that had taken their toll on our "diamond in the rough" project. We initially teamed up with a premier decking company in the area to complete a custom deck on our rooftop level who brought Harper Roofing on board because of their excellent work ethic and reputation. John Harper's worth ethic and reputation are refreshingly accompanied by his approachability, enthusiasm and his "it's all good" attitude when things get challenging. Normally, a client would run from a company's "it's all good" response to the "challenging"...but John and his crew showed no fear in taking on the complexities of our 5 story rooftop project. Harper Roofing isn't your average one trick pony in the roofing business. They are awesome in they can complete your whole exterior project: Siding, gutter installation, metal and high end soffit work, windows, doors and decorative composite stone walls. John partnered with our deck company, exhibiting a respect and appreciation for how their areas of expertise complimented our vision as a client. In addition, John provided us with his honesty, integrity and timely estimates that meticulously detailed the work to be accomplished and separated the material and labor costs. John broke our project down into specific stages and provided an accurate timeline for the completion of each stage. This made the duration and cost manageable. I cannot imagine how we could have completed our exterior renovation without John and his "can do" crew. They worked from before dawn to just after dark" to get the project done. John left us with an absolutely beautiful outer exterior and outdoor spaces that knock our socks off. He also grew a friendship in the process!

Eric gave me a thorough roof inspection including checking my attic. He shared his professional…read moreopinion about current condition and potential future problems. He was one of three estimators, out of seven, that actually stated the roof did not need to be replaced. He also gave me excellent advice on gutters and capping my fascia.

My parents hired this company for a full roof replacement, and they exceeded our expectations every…read morestep of the way. The team was efficient, professional, and the finished roof looks incredible. They kept the site clean and finished on time. Highly recommend for any major roofing project.

My wife and I purchased a new metal roof and gutters from Brandstetter's, and wow are we happy with…read morethe product. This was a great value when looking at the durability, service, and making certain we were happy with the final results. Brandon Duvall is an excellent salesman. He truly cares and followed up with us in every step of the process. I even ribbed him some, but he never broke his professionality. I think he got us the best deal he could. This is an expensive product, but if it's worth doing, then it's worth doing at a high level of quality. The crews were terrific. Everybody was friendly, helpful, and super respectful. I'd certainly recommend this company.

We had a strip of roofing get torn off in a storm…read more We called another company that came and put a tarp on but never showed up to repair the roof and wouldn't return calls or texts. So, my husband called Kanga Roofing and they came right out. We got an estimate and paid half up front. Then the worker showed up to fix the roof a couple weeks later. I was a little surprised when he pulled up because we were supposed to be notified. Good thing we were home that day. Both individuals who came out to our house - person who gave the quote and took the 50% deposit & the person who repaired the roof - were polite and friendly. The work was done very quickly, as it was just a small strip that need replacing. We asked the worker about paying the other half owed and was told that a supervisor would be coming out to inspect his work and then we would pay the other half. Well, no one ever came out to check the work. My husband works from home and we have cameras - so we know that the inspection was not done. We're hoping all is well with it. Our credit card - that I guess they kept on file from the first initial payment - was charged as soon as the work was completed.

My family member is living a nightmare because of Quincey Barrett. They paid $25,000 to have the…read moredoors in their entire home replaced. Instead of finishing the job, Quincey Barrett ripped out the old doors, left the home in shambles, and vanished with the money. The house is now in a far worse state than when it started--it is unsecured, unfinished, and $25,000 has been stolen. This is not a "bad contractor" experience; this is professional fraud and property abandonment. URGENT CALL TO ACTION: If you have also been a victim of Quincey Barrett, do not wait. Go to your local police station and file a report for construction fraud and theft by deception. We are working with the authorities to ensure there is a paper trail for this criminal behavior. You should also report them to the State Licensing Board immediately. Save your family the trauma and the money--stay as far away from Quincey Barrett as possible.

NOTE: ALL OF THE FOLLOWING IS DOCUMENTED through text…read moremessages, phone calls, photographs, home inspections, signed contracts, and additional records. Recent reviews accurately reflect the fraudulent conduct of CPR. The company, owned and operated by Quincy Barrett (CEO) and Brandy Barrett (CFO), misrepresents services and caused us and other clients to lose thousands of dollars. CPR engages in repeated deception, creating a pattern of inconsistent and false statements. Communication is routinely delayed or nonexistent. Quincy Barrett goes silent for days and weeks at a time when updates are requested regarding the contracted project. Signed contracts are breached, and "lifetime warranties" become void when Quincy Barrett fails to meet contractual obligations. Quincy leaves before projects are completed or even begun. The project that was said would take two weeks to be completed did not even begin until 5 months later. The funniest yet is that the project remains unfinished one year and one day after the contract was signed on 12/12/24. CPR provides proof of current insurance coverage and then knowingly cancels the policy prior to the start of the project. When asked about insurance coverage for multiple property damages and a homeowner's bodily injury caused by materials left in the yard, CPR provided evasive responses and no resolution. The homeowner is instructed to cover the damages out of pocket with the promise of reimbursement, RIGHT... Documented damages include the central AC unit, windows and screens, security cameras, all landscape lighting, and most of the landscaping. Quincy Barrett pressures homeowners to authorize loan disbursements using false statements. When contacted by the loan company, he falsely stated that only one piece of siding remained to be installed for completion. CPR abandons a gutter, roofing, and siding project in an unfinished and unsafe condition, compromising the integrity of the home. The most documented deficiencies include gutters installed incorrectly, large sections of siding not installed, siding was installed on half of the porch ceiling instead of soffit, missing water barriers on exposed areas, no insulation in open sections of the home, an unfinished roof, multiple electrical outlets left exposed to the elements, and open gaps in the siding that have allowed vermin enter a previously sealed home now. Due to Quincy Barrett's failure to properly oversee the project in his role as project manager, custom window framing was not installed and may not have even been ordered. Security camera footage showed Quincy Barrett personally managing approximately one hour of the exterior project, which consisted primarily of walking the property and unloading supplies. A refund for the nonexistent custom window framing was eventually issued. However, CPR initially failed to provide the refund due to insufficient funds from the company account. Quincy Barrett claims the account was impacted by fraud. The refund was ultimately issued only after a cashier's check was demanded. Following the submission of the first review, and only review until today, 12/13/25, a 2:00 AM text message was received containing a screenshot of the review and a threatening message. The nature of the threat, whether physical or legal, is unclear. A request for clarification received no response. Responses provided by CPR now will consistently satisfy their claims, regardless of factual documentation. The conduct of Quincy and Brandy Barrett demonstrates a pattern of misrepresentation, nonperformance, and intimidation.

Fantastic work on my roof! Crew was on time, did wonderful repairs, cleaned-up everything, and were…read morefriendly and hard-working. Highly recommend!

Great team to work with. Debbie was very communicative. The roofing crew showed up on time,…read moreworked diligently and were done by the evening. Old roof into new roof all within 14hrs. Crew cleaned up nicely. Highly recommend