This store was clean, well organized and had a large selection of clothing options. It was easy to…read morefind what you are looking for.

I went to this store where I usually shop but I had gone to the Grandville store 1 hour away. The…read morecashier at the Grandville store charged me for two things I had told her I didn't want. She gave me one and I took it back to the Kalamazoo store as a return. I told her about the charge for a utensil holder (blue) that I didn't get but got charged for it. I went back to the Kalamazoo store the next day because instead of a credit I received an another charge on my credit card for the items I returned. She charged me again for the item. Which I gave back to her. Seasonal employees aren't trained well and the Kalamazoo/Portage manager was extremely rude to me. They only have a 30 day return policy at this store which I thought I'd give my business to instead of. Macy's but that won't happen again.

Just like any other Goodwill. Nothing different. A little more organized than some of the other…read moreones. The front counter has no one behind it for well over 15 minutes. People standing and waiting for someone to come up. Nice staff here, just need to pay more attention to front desk and front door. The bathroom is clean.

Well stocked. Very nice sales people at this store. I like how they have the store organized.read more

I always check this place out. You can always find something cool here. It's a great place to add…read moreto your dvd collection as well. Once in a while they will have something overpriced and then sometimes you get a super awesome deal. Anita is funny there and very helpful.

Actually, I'm envious of Battle Creek. Their citizens have the Big Lots store that we wish…read moreKalamazoo had. Kalamazoo's is cluttered. Battle Creek's is not. Kalamazoo's may have a broken window out front that won't get repaired for days and days. Battle Creek repairs it. Kalamazoo's just feels dingy and dirty. Battle Creek's is brightly lit and clean. For example: We bought some Helados frozen fruit bars once in Kalamazoo. We got them home - and we travel with an insulated cooler in our cars to keep the cold things we buy cold - and when we opened the package up we discovered they were no longer in the traditional fruit bar shapes. We figured the packages had sat in the store's aisle awaiting to be shelved in the freezers, had started to melt, and then was shelved and the contents refroze. We took the bars back to the Kalamazoo store and the staff was cool about the return. And then two months later it happened AGAIN. So now we buy the Helados bars in Battle Creek and carry them home in our iced cooler.

I love this store. Marie in the furniture dept. was great in Battle Creek. And the card I was…read moregiven to have the couch delivered..(Blues Movers) were also great and delivered the same day. Big Lots is now my "go to first" store for furniture !

I was able to get all my paints and materials ordered for curbside pick up. Very grateful they had…read morethe paints I needed to get my house painted after moving in. Curbside is nice especially when you have 3 kids and don't want to get them out to go into the store. I hope some stores will continue to do this even after this virus is gone. Makes life so much easier and convenient with kids.

Very friendly and knowledgeable. Even got help from the father of the employee. They have lots to…read morepick from and you get what you pay for.

I've purchased for twenty one years, started with Nancy Peepers with our bedroom suite in 1998 as…read moreshe passed away Jeree Drake became our decorator. I've enjoyed their wonderful design ideas and help for our 3800' Office space wall decor to our living room, dining room furnishings and all the years with Ethan Allen. I always tell Jeree I'm going to have to build a new home for more space as I do enjoy their products and interior decorating work. When we looked at building a home in 2007 she was very helpful with design and furnishings, we ended up not building but it sure was fun. Thanks Ethan Allen Team!

My wife and I stopped in here on our continuing search for a sectional. Ethan Allen is a little…read moreupscale for the area and is a really nice furniture store you can customize most of the furniture by picking between many differant fabrics they have a large showroom and a very friendly staff.