If you are looking for a company that provides customer service and responds in a timely manner -…read morekeep looking.

Our HOA is in a quick transition to SeaScape Property Management. Because we have a pool to open…read moreand property items to get underway due to weather and season, they have jumped in and done a great job - and their contract begins on May 1st. In 30 days they have visited our development many times, are working with the developer (we have not yet fully transitioned to an HOA) to get our ponds filled, they have advised on vendors, and are cleaning up a messy mailing list that they inherited. They have been proactive and from the seat of the HOA Secretary, they have been a great team/partner for the last 30 days. With great anticipation of working with them, our contract begins on Friday!

Wow, just looking at all the negative reviews, it is very concerning that our community board chose…read morethis management company. From our experience: Our community has had ongoing issues with Seascape Property Management, recurring at least once annually, and the pattern has not improved despite giving them multiple chances. We pay approximately $500 per month per homeowner, yet basic services are consistently mishandled. Snow removal is a recurring problem, even though it is a paid and essential service. Work is often delayed, incomplete, or poorly coordinated. The most serious issue has been unfinished and deteriorating roads/alley infrastructure. These conditions persisted for years, creating daily inconvenience and potential safety concerns. Although the issue stemmed from the developer, there was no meaningful escalation, urgency, or resolution effort from Seascape during this time. A recurring theme is that Seascape appears to defend vendors and/or developers rather than advocate for homeowners. Vendor performance issues are routinely minimized, and accountability is lacking. Problems are explained away instead of resolved. This behavior is suspicious to say the least. Our community is not simple, and it requires experienced, proactive management. Unfortunately, Seascape has repeatedly demonstrated that they are not equipped to manage a complex community effectively. Notably, I previously posted a negative review and was personally asked by Seascape to remove it, which I did in good faith to give them another opportunity to improve. Since then, another significant issue has occurred, reinforcing that the problems are systemic rather than isolated. At this point, we are actively asking our board whether there are plans to replace the management company, as continued inaction exposes the HOA and homeowners to real legal and financial risk. I would not recommend Seascape Property Management to communities that expect accountability, strong vendor oversight, or timely resolution of serious infrastructure issues.

I do not know where to begin. Graves Carey is an absolute professional and is multifaceted in his…read moreskill set. He was the person who sold me the property, helped me rent and run the rental, and eventually sell it at a price that made me smile. During the whole process (as a buyer, as a person renting, and as a seller), Graves answered every question (no matter how little or silly), had a solution to every problem, and a sense of humor when I was getting nervous about my sale. Yes, 360 Property Solutions is the company I worked with.. But it was Graves who made the whole experience manageable and a great deal less stressful. Thanks, Graves Carey, for it all.

From the owner: Finding the perfect property can often be challenging -- that's where 360 Property Solutions comes…read morein. With in-depth real estate experience that began in 2010, our owners, Paul and Graves Carey, now use their expertise to help Sussex County, DE, find the perfect property and help owners manage their investments wisely. We're your go-to experts in the area for real estate sales, and we also provide guidance for commercial and residential real estate. We offer services like home and vacation rental management, REO asset management, home watch, and many more. We're well-versed in the details of our field and can tailor our services to any unique need at a definite cost. At 360 Property Solutions we are flexible, proactive, communicative, and genuinely invested in the prosperity of our community.

I do not recommend using HPS to manage your homeowner community, although they used to be quite…read moregood. They are notoriously difficult to contact, as their company name isn't referenced, even in an email. The community emails originate from "donotreply@infohoa.com" with no company name in the email, no phone number. If you do receive a reply, it may contain an employee's first name but no last name, and no telephone number. "Your message has been received by our Customer Service Team. Please allow up to 2 business days for a response to your email. Thank you and have a wonderful day. Admin Team Admin@InfoHOA.com www.InfoHOA.com http://www.infohoa.com/" Advance notification of any planned chemical application to our grass or the exterior of our homes is rare, making it difficult to protect the health of ourselves, our children, and our pets. There is no readily available phone number, even for emergencies. They claim they have moved their local office but do not list the address in order to prevent anyone from stopping by without an appointment. There is no readily available phone number, even for emergencies.

I put down a $200 deposit to host a family party at my communities clubhouse on 10/20/24. Instead…read moreof holding my deposit like an normal company would, these idiots actually deposited my check, basically taking a 0% interest loan from me. My family party was over 2 weeks ago and they still have not returned my money to me, even though they have assured me the money is coming (sure it is). The communication of Elizabeth Dorsey and April Gravely have been horrendous. I wouldn't trust these people to manage a popsicle stand, let alone a company that manages HOA's. How hard is it to give someone their money back in a timely fashion? I mean they have no problem taking direct deposits from me to pay my HOA dues every quarter, but it's clearly too complicated of a task for April and Elizabeth to be able to figure out. Or all of this could have been avoided, if you just held the check instead of cashing it, then you could have just mailed it back to me or voided it. Wow, what a genius concept that a child could figure out, but is too overwhelmingly complex fo the people at HPS management. If anyone out there is deciding on which company they should use to manage their HOA, I would recommend staying far away from this company. They don't even have the mental capacity to return a deposit in a timely fashion. Side note, when you submit claims for additions to your home, they send an email stating they will forward to the board, but surprise! they don't do that either. This makes me wonder why we are actually paying this company at all when I could probably...no...easily train an AI prompt to do the job of everyone at this company

I hired Tom at Pride Pride Property Management earlier this year and it was one of the best…read moredecisions I have made since buying my second home in Rehoboth Beach. Tom's many years of experience in the hospitality industry serve him extremely well in this role, meaning any worries that I had when leaving my vacation home were instantly relieved once Tom was around. Not only does Tom manage the rental, he cleans, handles yard work, and works on house special projects that needed attention (a huge bonus if you know how hard it is to find contractors around here). He is very much a one stop shop for all of your property needs!

I want to tell the world about a great experience I had with Joannie at Premier Property Management…read moreand Pool Maintenance. I am looking for a home to purchase in Deleware. HOA management companies can make the difference between a good community and something else. I contacted both management companies. It was Monday, they were very busy. However, Joannie took the time to answer my all of my many questions. She provided everything I needed. But, she went out of her way to be helpful, profession, and just a great human being by getting me additional information. All the information about Billage at Five Points was positive., in my opinion. Typically, I don't experience such genuine generosity from a stranger. To me, this indicates the communities she represents and her team have a high standard of customer care. They seem to be a great places to live based on my experience with her. I can speak to anything specific on a property or the community. Therefore if you ate considering the Village at Five Point East, know the HOA even on a Monday will be kind to you, helpful and supportive. Thank you Joannie, you are smart, well informed, generous, and professional. You raise the brand of the communities you manage. They are lucky to have you. You made my day. Everything I needed you delivered. Thank you again.

When asked to review bank states and a tracking number they should do so before demanding…read moreadditional payments. Also, rates should be the same for everyone, no special treatment.

We recently worked with Robin Hearn at Pru Gallo for over a year plus. She was patient, ethical,…read morethorough, caring and worked diligently to understand our needs, desires and limitations. She found the perfect home for us and provided all the assistance in closing you could ever ask for. We instantly liked her due to her professionalism and contact...just the right amount. Highly recommend her.

These clowns couldn't manage their way out of a paper bag. They failed to fulfill many of the…read moreobligations in their contract, including failing to respond to emergencies, even one where a lawyer was telling them they needed to get moving!

Worst property management company I've ever had dealings with in my 14 years living in my…read moredevelopment. They made absolutely no attempt to contact me about my HOA fees and put a lien on my house with out properly communicating with me. If they had the right information and called me, they would have found out that I was in the hospital with appendicitis, a divorce, my dog died, and my younger sister died. 2018 was a bad year for myself and my family yet Signature made no effort to find the source of delayed payments. I've called the attorney several times and they too have not giving me good communication to satisfy this. I refuse to pay legal fees because all they had to do was call me or email me but after I called them- turns out (according to one of they're male employees) they didn't have my phone number( which hasn't changed for almost 20 years) not my address not my email. Very unprofessional and I also looked them up and come to find out- they have a bad habit to practice dirty. They literally have 1 out of 5 stars as a company. That's friggin POOR. Again- I can and will pay this anytime (HOA feed) but not legal fees due to they're Amateur rookie unprofessionalism. I ABSOLUTELY DO NOT RECOMMEND THIS COMPANY FOR ANYONE!!!