My real estate agent recommended this company, for which she uses their services personally. At the…read morebeginning I was not very enthusiastic about insuring my newly purchased home with an agent, as I believed that agents offered limited value add. However the process proved me wrong. Edward quickly put together two options for our home, explaining why he thinks one is of better value, he took tremendous efforts explaining each line item on the insurance contents, and discussing with me every discount we can have. When we asked him to quote the car insurance, he presented four combinations, each with pros and cons, and a top level summary. He also did not mind telling us what he thinks the better option was (not worrying about being hold accountable for his recommendation). He also put his explanation in written details.........helped us understand what the dwelling replacement cost vs. what mortgage company is looking for. He is very knowledgeable and saved us much effort shopping around (I did shop around but he is the best). He told me he does not expect surprises when the final quotes come in and we trust him. If you want to find an agent who is efficient, professional, knowledgeable, give this company a try.

For many years we had another insurance company in Revere. Our premiums were incredibly high for…read moretwo aging cars, and every time I asked about it, they would say they ran the numbers and that's what it is, sorry. Finally, I called Peter about switching and bundling our home and auto. ( which I didn't think we could afford with the other company ) Peter spent time with me on the phone explaining everything about both policies. The auto insurance savings alone was drastic, and homeowners was a better policy with much more coverage. Another plus for this agency is the amount of customer service they provide. Michelle will always make sure to remind us of payments, and we regularly get newsletters which are always interesting and helpful. Thank you Peter and Michelle and the Lattanzi team !

I'm literally coming on here a propos of nothing except abject appreciation for Peter Lattanzi and…read morehis wonderful crew that has been serving me for nearly the past 30 years. Any time I have the slilghtest question I can always call and i ALWAYS reach a human, and it is always helpful and valuable. From helping with the logistics after an accident, to searching and finding the BEST DEALS for home and auto insurance, they not only save me money but they just give me incredible peace of mind. Cannot recommend Lattanzi enough. Thank you Peter and crew for all you do.

Managing Condominiums can be challenging and at times difficult! Having the proper policies and…read moreknow-all is vital to my profession and career, HK Insurance Agency has provided top notch service and knowledge for both myself and my communities. There is no doubt that they can handle your needs with the utmost care and professionalism. -Chris Buckley Rickman Companies A division of Great North Property Management

I wish I was able to choose 10 stars for the outstanding SERVICE, professionalism, timely…read moreresolution and feeling of having someone on my side when I recently experienced a small house fire in my newly purchased home! From my initial call to report, to sharing my concerns and the need for immediate attention as I have a medically compromised child, Daralyn Perry went ABOVE and beyond to meet my needs and all the while having a genuine concern for me and my family. All was resolved timely, professionally, and I could not be happier with what was a crummy situation made all okay by a very caring agent. Thank YOU!!!!!

Paula and her agents have offered me the most attentive, professional, and believe it or not -…read moreCARING service over the past 40 years. If you are like me, dreading dealing with the mega companies and their online bots and farmed out customer service agents whom you will never reach again, this gem of a business is a godsend.

Pella is the best insurance agency I have ever had. The staff are friendly and do all they can to…read moreaddress your needs. I use them for both home and auto-- they provide excellent service without delay. I have yet to have any negative experience with them. I highly recommend Pella Insurance.

Catherine is the best. She's attentive, knowledgeable, professional, friendly, and patient! I…read morerecently bought a new car and was lured into the dealership's insurance offering (a bundle, no less). Catherine was happy to review the different coverages available to be sure I have what's best for my needs. In the end, they couldn't beat Howe's, and I already knew they wouldn't be able to compete with the excellent customer service I receive regularly from Catherine.

Carol is the best - the rest of the staff is very nice and friendly, but I highly recommend…read moreCarol!!!!

Doukakis Corsetti is an excellent insurance agency. I have been their client for many years and…read morehave only received top notch service. The staff is friendly and truly cares for their clients' needs whether when choosing the best coverage or when handling claims. I highly recommend this agency!

I also want to detail my own personal experience due to the other user's 1 star review. My father…read moreis a retired insurance agent, so 4 years ago, I asked if he could help with my policies (home and car) after my previous agency relocated too far away. He found that I was way over insured in some areas (car) and underinsured in others (home, umbrella, etc). Since he was retired and now out of state, he didn't have the ability to handle it all himself. My father recommended Steve Palenscar (a contact he made in the past as an insurance agent) SPECIFICALLY because he knew he would personally work with me to get properly insured, not use a preset default from a computer program. Long story short: Through a discussion over the phone about my finances, assets, family, etc, we were able to personalize my coverage to suit my family personally, and I am now adequately covered in case someone makes a claim against anyone in my immediate family (umbrella policy). I'm not an insurance expert, but I am paying less from my combined policies and am actually better protected. Below is part of my Google review related to customer service received so far. Since change to this agency, I have purchased 3 cars and Steve Palenscar has handled just about all of the painful RMV tasks that I have normally had to deal with. That includes having one of his guys wait in line at the RMV to get my plate for me! The 3rd and most recent vehicle purchase is what prompted me to write this review. I purchased a salvage (aka. totalled) car from an auction in Georgia, and soon learned that getting an out of state salvage car legally registered in MA is quite an ordeal. As always, I have been able to email Steve for help and advice and typically get all my complex questions answered in a day. I was given a simple set of tasks to complete, and he will handle all the rest. I cannot recommend this agency enough.

Steve and staff are the best, always there to help with all your needs. We have been with Foley &…read morePalenscar for many years and have many policies with them. We would like to thank them for many years of excellent service!! michael & Bridie B

Outstanding business. Had the pleasure of speaking directly to one of the owners, Paul Rizzo and…read morehe's a stand up guy. Paul and D both went above and beyond to shop my policies around to guarantee me the best coverage for a cheaper price. They guided me through the process of switching insurance companies because it is stressful. After being with my previous insurance company for 10 years, I chose to switch because my home and auto policies increased over $400 annually for the past 3 years. I pleaded with them to lower my costs and they assured me I was getting the best rate. I knew that wasn't true. So I called Rizzo. My new policies combined are $1100 cheaper annually than the other company and I'm getting better coverage. I highly recommend everyone call them. I did everything over the phone and online. It's so convenient! All I can say is don't delay call Rizzo now. One bit of advice is ask your current insurance agent if there is an early cancellation fee. I ended up waiting the 6 weeks until my current policies expired to avoid the fee.

These guys Are great. Been using them for over 20 years for…read morehome, auto and business insurance It's refreshing to call a business these days where a actual human being answers the phone . No prompts no nonsense . They pick up the phone and they get stuff done Every time i have needed something from them they have made it happen the same day I initially called . When they say we will get back to you they Actually keep there word In a world of incompetence these guys Are polite , professional and knowledgeable of there industry I am a customer for life