As a first car owner and back than student I thought that signing up with a big insurance such as…read moreLiberty Mutual would be the safest as well as most affordable choice. Comes to find out after an accident my points of course influenced the annual deductible fee and as well as my monthly payments. A dear friend of mine referred me to Cohen and Miles and I will be forever grateful. Matt my insurance adjuster has not only offered me a better deal but has always been beyond helpful with any small or big request. I would highly recommend their service to anyone looking for a fair deal and someone who truly takes their time to assist you. Good luck and drive safe! Lati

Everytime I talk to Matt, I'm impressed how energetic, bluntly honest, on point, and fast this guy…read moreis. Whatever I ask him to do, the answer is always "I'll do it right now" - and he actually does! Many of the things he recommended me he uses himself or for his family members. Comparing prices with friends, I see that he got me awesome deals and perfect advice how to build and maintain my perfect insurance profile.

Great staff & service especially when U R stressed out & have to buy, register & insure a used car…read morepronto cuz your old car is a POS & it's 100 degrees out & U hate/can't deal w/the RMV! I have used them.for years for all my insurance & they are always great to deal with :)

Scott helped me with my auto insurance renewal, besides being very prompt and helpful, his…read morequotation was way much cheaper than others with the same coverage. I highly recommend him if you are looking for good customer experience and the best price. Thank you, Scott!

Since they merged with acrisure they are extremely unprofessional and unresponsive. Voicemail…read moremessages aren't up to date. You never speak with the same person twice. I wouldn't recommend them to anyone!

I've been dealing with Aronson for decades (in fact, they've been my family's agent for even longer…read morethan that, when they were Simon Kaplan). Thankfully, I don't have to deal with them very often but I had to call this morning after having a minor accident over the weekend. The process couldn't have been easier and Lisa was very helpful. So I figured it was time to give a review and praise this company.

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

Came to notarize a document, was in an out in less than 10 min. Super easy, way better priced than…read moreUPS and convenient

Terrible customer service. We created a living trust for…read moreour property and assets. The deed was updated to the name of the living trust. I asked the agent in this office to update our policy to reflect the deed, and send me the updated policy. A week later she said she's still working on it. One more week later and I leave a voice mail to please contact me about the change. No reply. I called the office, was transferred to voicemail, which is full, so decided to visit but no one is there today (see photos). I called MAPFRE to see if the policy was ever changed. They said it is still in the original name. They said I can change to another MAPFRE agent and continue with the same policy. Will do, service could not possibly be as bad as with this office.

I reached out to Tom McMullin to inquire about an auto insurance quote because I felt my insurance…read morecompany was charging me too much. Tom responded almost immediately and by the time we were done I not only had a lower monthly payment but we added on renters insurance for the apartment I just moved into. Tom was friendly, helpful and answered all my questions. I will absolutely be a long time customer of Kaplansky insurance.

I think that many of the employees here are pleasant and eager to help . But, if you have the…read moremisfortune of dealing with Sue you will have a miserable experience She comes in to work every day cranky, miserable and eager to give you a hard time. she does not want you to get your service completed in. She wants to tell you how you have not measured up. I was sitting and waiting my turn andI observed her giving everyone a hard time. She is clearly not interested in " service". she wants you to fail in your mission. if Sue comes near you, run, hide! she does not want to help you.

I had to renew my license and I had the best experience with Rae and the staff. Although the line…read morewas long, it moved quickly and efficiently. Rae was polite, knowledgeable and extremely helpful explaining every step of the way. I highly recommend this place. It beats going to the RMV any day!! I was in and out in 1/2 hour.

This guy!!!! I love him. I had insurance through a different company, but I was pretty confused by…read morethe words in the policy and what I should have, so I talked to them anyway on the hopes they were nice enough to help a girl out. Michael Kovalev took me from my very beginner questions (like, "What the heck is renter's insurance?") all the way to explaining what a policy was, explaining each and every line on my policy, and recommending what I should have. He never once tried to get me to sign up for anything or make any money from me; he just patiently answered all of my questions and wished me a great day. Great guy. Then, months later, my renewal for my current insurance came along with a price hike, and I emailed him panicked. He ran quotes for me and found me one that still had everything we'd talked about 6 months earlier but was much cheaper. Then, he asked questions I'd never even think of to get the price even lower ("If you can get a copy of your license from 2003, then your premium will go down." What?? Who thinks of that?). When I sent him an "Ok, let's do it", he sent me papers immediately and within an hour I got an email saying that my new insurance policy was all set and he had taken care of the old one. Sweet. The customer service here - it's not even customer service, it's just plain caring about people - is amazing. A+ I had no idea insurance people could be cool. Also, A+++ for doing everything via email so I don't even have to go outside in the snow to do all of this.

Good customer service. Not happy with the double price…read moreincreases and miscommunication!!

I have been using Goldman, Ernest and Liner since I was in college. I have followed them from their…read moreCoolidge Corner office, to Newton, and now to Needham. My contact there, Lisa, is the BEST. She always gets me the best deals, and keeps me updated on insurance matters. I highly recommend their services!

Tim Tramonte is hands down the single best agent I have ever dealt with. Talk about a company and…read moreagent that gets n A+ in every category! Could not be more pleased. Tim Brown President Stonybrook Water

I have had my auto and homeowners insurance with Northstar for over 20 years and have never worked…read morewith a company that puts it clients first all the time. They search out the best coverage for the best price for you. They explain in as much detail you want the coverage they have researched is the best for you. There policy is to always return you call asap but no matter what within one day. Now that my 2 girls are adults they too are becoming long time clients. One had a minor car accident and could not believe the service Northstar gave her and piece of mind in resolving this claim. This is true of every Northstar agent I have dealt with over the 20 years they have been my insurance company.

Provider Insurance does a great job for my family and I have successfully recommended them to my…read morereal estate clients. They handle all of my insurance needs so I can make one phone call to get the job done. They even contact me periodically to let me know when it makes sense for me to switch carriers based on market rates and my profile.

Account managers don't want to give help that the customer needs. The higher ups just want to sell…read moreannuities so they can pad their pockets with commission checks