We hired them to window treat our new home. Installation took a long time. Workmanship was mostly acceptable except for one window with a crooked valance that was to be fixed. Another window is still naked as they ordered the wrong covering twice. They never came back to finish either outstanding items and now they're out of business. SMH. read more

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We started working with Lei Flooring mid last year when Anthony was in the shop. He was very helpful when choosing flooring options. Fast forward to February of this year, we decided to move forward with replacing our flooring throughout the house. Hannah worked with us to finalize the flooring choice and get the product ordered. When they came out to measure the house they were on time and very professional. Before we placed the order we were very up front about the tight timeline we had to work with and were assured we had sufficient time for the flooring to arrive and get installed. Everything was going great and we were excited to see it installed. Once we placed the order it was very challenging to get updates, return calls or reassurance that we could get the flooring installed by the requested dates. Getting on the installation scheduled was frustrating. My husband finally went to the showroom a couple times to get the install date confirmed. Fortunately, on the second visit the owner John was there and stepped in to help us out. We got on the schedule within a few days. The installers we had, Sean and Brandon, did an awesome job and made sure everything was just right. They even offered to come back personally if we had a problems with the flooring. While we had a rocky middle to our transaction we would recommend Lei Flooring. The owner stepped in and made everything right in our eyes. The installers were professional and meticulous. Only suggestion we have is that they get more sales help to support their customers. read more

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Great customer service and reasonable price Trish was very helpful in with quickly picking out the best tile to match the countertop. She is very pleasant and efficient I'm very happy with my overall experience with Lei Floor and Window Coverings and would definitely use them again read more

We recently worked with Lei Flooring to replace the flooring in several rooms of our home. It was awesome to work with the company owner, John Burkett, who so promptly came up to take measurements and deliver samples and provided us with a written quote the same day. He was then able to get the work scheduled for us and completed in less than a week. The installer, Jordan, was also excellent and easy to work with. We now have beautiful new floors thanks to John and his team. I highly recommend Lei Flooring! read more

The owner had the gall to say we gave false testimony about our experience without even knowing what his employee Magnus said on the phone to us. How insulting. Magnus told us about a return option when placing the order on the phone so obviously there was no written document presented to us when placing the order. The receipt emailed to us after placing the order on the phone said no returns which is a clear case of bait and switch. This business should be ashamed. read more

Lei Floor & Window Coverings - a business letter - Flooring Near Me - Kahului, Hawaii

We recently had carpet removed and hardwood installed on our stairs. We did business with Gabriel. He was friendly and helpful. I never felt pressured. We had several samples mailed to our house so we could see different materials in our home. The measurements and bids were complete within days of our initial visit. Of course the wood we wanted had to be special ordered (welcome to Maui), so it took a little extra time to schedule the installation. Once it arrived we got a phone call to schedule the delivery of materials and to schedule the installation. Everything went like clockwork. The installers, Jack and Sean, were prompt and skilled. They cleaned up beautifully, after the tear out and the installation. Our staircase looks beautiful. No more icky, hard to clean. carpet. I highly recommend this business. read more

Hannah was so efficient and hot our carpet installed on our stairs in less than week which is unheard of in Maui! Magnus came on time to do the measurements and gave his estimate super fast! The installer was on time too and did a great job! I would definitely recommend and use again . read more

they were very nice when I called but were supposed to send me examples and information. I called back several days later and asked again for examples and information about their products. Again I never received anything, not even an email. finally gave up and went with another company. read more

We love love love Lei Window and Flooring! The Burkett Ohana is so generous and they have the most beautiful products! We recently got LVT flooring from them for our church's nursery, and it is perfect! SO gorgeous and so easy to install! THANK YOU Lei Window and Flooring! read more

Very dissatisfied with Lei Flooring. Dave who is no longer with the company came in April of 2019 to measure, at which time I indicated the direction that I wanted the flooring to run. May of 2019 Lei flooring installed vinyl plank flooring ( while I was off Island). It was installed the WRONG direction!! They agreed to re-install the flooring the correct direction 6 MONTHS later, but would not warranty the install. Numerous employees stated that Dave discussed with me the direction they were going to install. Had that been discussed or written in the contract, I would have opted for another option. The are gaps and bumps in my new flooring that Lei would not acknowledge or attempt to fix. Numerous messages left in owner John's cell ph were never returned. I am so disappointed and sorry that I trusted them to do a professional job. read more

Lei Floor & Window Coverings - Flooring Near Me - Kahului, Hawaii

I contacted Anthony at Flooring America to discuss a project at my home in Kihei. Antyony came out and gave me great information and a quote for the job. We were able to establish an installation appointment and Ron came out with his helper. Ron was on time and very professional. The job was completed in short order and I am very happy with the carpet Anthony recommended. I would recommend Flooring America for any carpet project. read more

Walked in with something that was not a big deal. Leo met us, listened, found something that would fill our needs and thanked us for coming in. Great experience. Couldn't be happier. C and L Kula read more

Used to buy stuff at lei flooring they just lost a 1000 $$$$ will never go back shitty service rude . At one time they did my floors, blinds, Just walked out read more

I bought shutters from them in 2012. I expressed that I wanted the very best; and they are official Hunter Douglas dealers. I was very instant on this brand because of the warranty and quality. Unbeknownst to me, they charged me the expensive fee and put knock offs in. Imagine the fury. Fast forward to 2020 and I'm trying to get replacement parts. I'm having no luck; so I went into the store. Gabriel showed me in the computer that my name showed 0 items purchased. I had spent over $20,000.00 on these shutters. Gabriel mentioned if you are rude, I just throw you out. Rude and frustrated are two different things. The owner came and told me I wasn't registered in Hunter Douglas and he had no records of me. One call to Hunter I find the Shade that I ordered, but that's it. They never installed the blinds I requested but charged me for the high end price. (Typical Maui practice). Now, the owner is dodging my calls and I'm out 20k because these cheap knock offs have a very limited warranty. Go somewhere else. (Within 5 minutes of posting this review, instead of contacting me like he promised, the owner emailed me and threatened to sue me and my assets if I didn't take this review down). The front of his store says HUNTER DOUGLAS ...not cheap knock offs here)J And my house is not beat up; it's under renovation. YOUR CRUELTY IS SHOWING...You want to make me look bad because you know I am right. Shutter are purchased for WINDOWS. THEY ARE EXPOSED TO SUN AND DUST. THEY COULD BE REPLACED IF YOUR EMPLOYEE DIDN'T STEAL FROM YOU AND ME. I HOLD THE PROOF..YOU HAVE NOTHING. read more

Love the store, great selection and very friendly people. My Plantation Shutters are beautiful. Thank you guys!!! read more

Lei Flooring and their installer, Ron, both did a great job. Highly recommend them for you flooring needs.

We were under a one week time crunch to choose carpet & have it installed in my in-laws large living room & hallway. Lei Floor & Window Coverings had a selection of high quality carpet in stock that satisfied our needs. The salespeople were very helpful and the owner even came out to the house to do the measuring. The installers did a good job except for the seam. However, they did come back right away to touch it up and make it less obvious. They said it will take time for the carpet to settle. We chose Lei Floor Floor & Window Coverings because we wanted to support a local mom & pop shop. read more

LEI Flooring came highly recommended by a close friend who is a professional handyman, he ensured me that they were the best on the island. I couldn't agree more! They showed up right on time; got right to work taking up the flooring in the spare room, which will be used to repair damage flooring in other areas of the home. They repaired everything, laid the carpet in the spare room. They were Very professional, Extremely courteous, went the extra mile replacing all the molding in those areas and cleaned up afterwards. When they were done (3 Hours later) the floors looked pristine! Quality of work, Pricing, Scheduling, Professional, Caring.... Best service out there, that I am convinced!! read more

We had to replace the tile in our kitchen. Jeff Goldberg took the time to help us find the right type and shade that we were looking for. He was professional and demonstrated outstanding customer service. We recommend Jeff and Lei Flooring highly. read more

Chris from Lei is terrific!! We needed everything for a new condo on Maui and so glad that we found Lei Flooring & Window Coverings !! I have a huge interior stairway that needed carpet and they did a great job helping me with that !! And then Chris came out and showed us samples for window coverings. Quality choices and we decided to go with the automatic shades where we just press a button for up and down!! Chris did a great job and got everything installed in a timely manner. We added some great block out shades recently for bedrooms and he found us the "right" price and got the order installed quickly and efficiently. We highly recommend Chris from Lei !!! He has helped many of our neighbors in KEALA O Wailea !! Thank You !!! read more

Expert help. Friendly people. Quality products. Great service. Four our remodel, we bought our tile flooring, shower tile and blinds through Lei Flooring. read more

Toward end of 2015, we decided to put in new carpet for our house. We checked out another flooring company besides Lei Floor & Window Coverings. The other bid was substantially higher. We couldn't be happier with the fast professional installation and the good office services provided by Lei. Highly recommended! read more

I had a wonderful experience with Chris and Robert installing and purchasing our new blinds! Chris was able to stop by, measure and give me a quote with only a day's notice. The price was fair and the blinds were ready a week ahead of schedule! Robert installed them quickly and perfectly. As a matter of fact, it looks as if they have always been here. I look forward to working with this great company again :) read more

John Burkett is the front person that takes you serious because of his outstanding customer service attitude.

Lei Floor did a great job for us! We needed new carpeting that was in stock and a good value for our rental in Wailea and they came through for us. Heather had us measured and installed in less than a week. I know we lucked out on timing but they realized our urgency and accommodated us very well. Ron and Lance did the installation and couldn't have been any nicer or professional. (Don't want to forget mentioning John who measured.) Highly recommend! read more

Great service, beautiful shades!!! Thanks Derrick for making the process so easy!!!! He was always available when we were going to be meeting with our contractor and electrician regarding the measurements and wiring questions. His suggestions on the different levels of sun protection really helped when picking out our sun shades. He spent a lot of time with us making sure all the fabrics and colors blended with everything. Then when it came to installing he arrived right away and they all look wonderful. Since we live 3000 miles away we had full confidence that everything would be perfect. And it is!!!! We highly recommend Lei Floor and Window Coverings for beautiful shades and great service. read more

Awesome help to obtain hardwood flooring from John hi Burkett!! He went out of his way to help me get what I needed!!!

I spoke to Bobbie and ended up ordering tile for home remodel from her. As being in a retail business myself, I appreciate outstanding customer service and that is exactly what I received. I recommend this business. read more

Extremely impressed with their professionalism !! A Contractor+Realtor recommended them and I can see why. Their work is great, very good selection, very knowledgeable and NICE. They also helped me get the install done in a quick turnaround. Look forward to working with Lei Flooring again! read more

We are just completing a home renovation on Maui. Dave at Lei Flooring was one of the first contractors we contacted with our flooring needs. (We checked out a few others) His attention to detail and willingness to explore ALL the options with us, in a calm professional way, was really one of the more enjoyable service experiences I have had in my remodeling experience. We are new on island and needed guidance in what was available and reasonably attainable. Not one request was denied. We ultimately picked a linoleum plank for our major living areas (we couldn't be happier). I am a designer with a discerning eye, my wife does commercial renovation and knows what she wants... together we were no easy sale. When it came to installation, the experience was matched by his installer Steve. The craftsmanship and attention to detail was right on. Fine tuning, no problem. We had a few scheduling hiccups, never a problem. I was not paid for this review, and it is a pleasure to give a good report to such a deserving service. Mahalo, Lei Flooring kicks you know what. Jeff read more

John the owner was fantastic to work with and very helpful. Jack, Sean, and Billy were the installers were very professional and courteous. They arrived on time and were efficient with work and time. They were very clean while laying the floor and after they cleaned to make sure our condo was left the same way they began. They were very helpful and answered my questions and explained things they were doing. They went above and beyond in customer service. The price we were quoted and then seeing the finishing results really went hand and hand. The quote was greatly more then fair for the amount of work they had to do and after the job was done it was great value and very well worth it. They had to remove tile and carpet and they did this without any damage and after they finished the laminate the condo looked amazing. They had plenty of product in fact even a few extra boxes that John took back and credited us back the money. I don't know too many contractors that ever have done that for us. Thank you John, Jack, Sean and Billie for an amazing and top professional install. read more

i shopped 4 bids for my carpet and installation and chose lei's because of their helpfullness, straight talk and no hidden surprise costs..john measured and i had an amount the next day.. as soon as the carpet arrived i had an installation date in 5 days! ron and mark did an awesome job installing, were professional, courteous and the sweetest guys ever. i highly recommend leis carpet... read more

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Pricing and quality of product is top notch. On top of that, Derrick is by far the best installer/salesman I've worked with. He is extremely detailed, precise, and clean with his work. I couldn't be happier with my interior and exterior shades! read more

Lei Flooring is the only place you should purchase flooring and blinds for your home in Maui. Customer service is beyond perfect! Do you think Home Depot or Lowes would come to your house with samples and help you choose colors for carpet and blinds!?!! I think not! Chris is very knowledgeable and probably the best blind installer I've ever seen. Keep business local~!! read more

Chris is great. Installed motorized outdoor screens. We love them. All my neighbors love them, too. The HOA has made this type of screening the only acceptable type for our neighborhood read more

I cannot recommend Lei Flooring enough! We had a limited time between bookings to replace the flooring in our condo. After Lowes completely dropped the ball on our flooring, I called them in a panic. Lani was the utmost professional and she helped me with the entire process from start-to-finish. Not only did the have the product in stock, they had a technician available to install during our limited window. The installer was meticulous and thorough and had a strong attention to detail. I love the way our floors turned out, and working with Lei Flooring made a major headache into a major breeze! read more

Its rare to find good service let alone excellent service from many Maui companies. That is what makes Chris Jones from Lei Floor and Window so exceptional. His service levels are above and beyond most anyone and I highly recommend this supplier as a result of the fantastic customer service provided by Chris. read more

Fast install, great customer service. I was running around pricing carpets to redo before selling our house, and these guys impressed me right away with their straightforward pricing & friendly service. We had a tight timeline - turned out it was no problem. They kept me informed with emails and the guys showed up on time to install. Everything turned out great, looks really nice & no surprises. Great experience, I'd highly recommend them. read more

Please see my tip for details ... But this is a team of very unprofessional people who lost all our paperwork associated with our order twice. Both times we assumed the work was well underway only to find out nothing had been done. Now they are claiming they can't fulfill the order and we need to start from scratch. We lost a lot of time giving them a second chance and now they have completely failed us! Avoid doing business with them! This is a follow up to my original post made 23 days ago. The owner has enlisted the support of a former employee to pressure us to take down our original post. This only supports my prior post of a very unprofessional team of people. Instead of addressing their failure to fulfill a simple order and acknowledge their mistake, they have chosen to take the incompetent way out and ignore their responsibility. This confirms my recommendation to stay clear of this company!!! read more

Great selection and they were very helpful choosing our new flooring. Best contractor ever is Reggie! He did our tile in our second floor condo. Very professional, curious and very talented. Looks amazing and he was extremely patient with me considering I hadn't thought about the fact that my dogs need walked every couple hours and I had several appointments to keep. My only entrance/exit for the week was where he was laying the tile. I actually stepped in an area by mistake that he had asked me not to walk and he had to fix it the next day. His professionalism and patience exceeded all expectations. Best part of it all is he does amazing work and he's very talented! Thanks Lei flooring for sending Reggie to tile our condo!!! read more