Needed the flooring in our back room redone, and I am beyond impressed by how quickly and…read moreefficiently these guys were able to complete the job. If I could, I would rate this company 6 six starts for how incredible the turnout looks. Thank you so much Carpet House Flooring! We will definitely be recommending you & coming back for more services if needed. Cannot wait to put the furniture back in and enjoy this room!

We bought a house that needed re flooring immediately. Went to Carpet House and explained our…read moredilemma. They responded a can do attitude. Within 2 weeks we had new carpet and wood flooring in our entire house. It took a lot of stress out of our move.!

Builders Group Construction did an amazing job on our Bathroom remodel in Oakwood, Ohio. They…read morecompletely transformed the space. We went from a basic tub/shower combo to a beautiful set up with a garden tub and a new, tiled walk-in shower. The details really make it; the marble mosaic floor looks incredible, and the wainscoting tile around the entire bathroom gives it a clean, high-end finish. The bathroom is finished with a white vanity and black accents that ties everything together. The construction crew was professional, they kept the space clean during the remodel, and the quality of work shows in every part of the room. I would have gladly given 5 stars if I was simply reviewing Justin (the project manager), Kevin and the construction crew. However, the owner of the company, Mark, has poor people skills. When we had an issue with lack of communication between Brittany and us and Brittany and Justin (which essentially cost us $3000) and I reported it to Mark, he blew it off and talked to me like I was an inconvenience to him. All he had to do was say they dropped the ball and apologize, but his ego would not allow him to do so and he instead said, "I don't know what to tell you, you can do it or not, its up to you." That is very poor customer service in my opinion. I also feel that during the "selling the job" phase, Justin should have been included in the initial meeting with us and Brittany (who sold the job) so there was no miscommunication between the two of them. With all things being said, I would still recommend Builders Group Construction, but I would not deal with Mark again.

Edit: After completing and submitting a quick line by line analysis of the original cost estimate…read morequoted, the work that was completed, and the final invoice, the company representatives were responsive and understanding of my frustration on the price estimate and invoice correlation (or lack there of). They quickly reached out at that point and to make sure that the billing issue was corrected. Our new total is a little under $1k, which actually lines up much better to what we were originally quoted and the work the was actually done. The invoicing system that this company is using is a new to them system and caused quite a bit of issues in the pricing of our project. I do not think that my experience is the normal experience for this company, however, I do HIGHLY recommend thoroughly reviewing your cost estimate prior to work being completed and making sure that you have a THOROUGH understanding of what you are paying for. Original issue: They originally quoted us $3000 for a total wall replacement and new Subfloor. They were able to adjust the wall and replaced a square of floor board and still tried to charge us almost $1700. Attached shows the original estimate which included taking the entire wall out and replacing. The final $1339 invoice is not including the $304 deposit that we made on the original estimate. That included, puts the total paid $1643. There entire invoicing system seems insufficient for customer needs. I have a limited idea what I actually am paying for at this point. The original estimate I assumed was paying for entire day or 2 labor, but of course I have no idea since labor and materials don't have their own line items. From the entire billing process it seems as though they arbitrarily put in numbers. I was told I would get a 10% military discount, but I have no idea if that is the case as their is no line item showing that on the invoice. I am extremely disappointed in the billing process of this company, had I known that I would being paying 66% of the original estimate for 25% of the work, I would have actually had them do all of the work I was quoted for. I genuinely feel deceived and robbed at this point. I guess the only silver lining is my door shuts easily now... I will also say the quote process was easy and well executed.

I used Bockrath's rug cleaning service for my oriental rugs. They came back almost unrecognizably…read morebright and clean. The colors seemed to glow as if brand new after over thirty years on the floor. Cameron, Brad and Marshall were the pick up and delivery guys for me, and they were so careful with my antique furniture, and measured the rug and my room for perfect placement of things. I highly recommend Bockrath because of this element of their service.

I just had my carpet replaced in three bedrooms and the entire basement, including the stairway…read more When I looked at the samples, I was worried about how the big picture would look. However, Doug Bockrath was very helpful in picking out the samples. Also, I wanted a new area rug for my family area along with a matching round one for under my breakfast table adjacent to my family area. They did not have a round one, but their in-house crew was able to take a second rug just like the one I purchased and cut it into a round and seamed it along the entire edge. It looks amazing! Kudos to their in-house people that did this. They were fantastic. Lastly, their crew that laid the carpet did a great job matching the seams. They were very courteous, cleaned all the mess and took it with them. I was also pleased that they moved my big furniture for me. A big shout out to Art, James and Anthony! Overall, everything was a great experience, and I highly recommend Bockrath Flooring.

Alex was amazing to work with. She went over different vinyl flooring options. She recommended a…read moreperfect floor for our needs. The installers were prompt and professional. They explained everything that was going to happen. The floor looks amazing, and they will be doing the other rooms in our home.

I had a very difficult situation and needed to get carpet installed quickly, I was only in town for…read moreshort period of time and needed help fast. This store went above and beyond to help me and I am so grateful for not only their great service, but their understanding of my situation. I would highly recommend this store!

Thank you to Fred and his son who replaced my bathroom floor. They did a great job and were very…read morecourteous and kind. They both went above and beyond to do quality job for me and to uncover a hidden AC vent. Thank u so much. 2 thumbs up.

We want to thank A-1 Carpet for a wonderful job on our living room and bedroom carpet. The young…read moreman who was our salesperson was very knowledgeable and helpful. The job was completed in a timely manner and we were so very satisfied. Jim and Jerry L.

I'm very disappointed in the workmanship. A-1 Clayton, OH was at my house to do the initial work…read moreand another time to perform rework after reviewing the job and agreeing they should have done better initially. They showed up to do the repair while I was at work with 15 minute notice and when I got home I observed nothing different except filler in the saw cuts to "soften" the misalignment. My sidewalk is still not level and still has twist. My opinion is a few more drilled holes and foam would have resolved the workmanship issues they agreed existed. If quality and workmanship matter to you find another solution to your problem.

Great job! Our front walkway and large steps had fallen almost 3 inches and created a large crack…read moreand several unsafe trip hazards. They fixed everything in about an hour and were very friendly. The original estimate was given in 2023, and they stood by that price in 2025!

I will never step foot in that rinky dink fly by night place again. There were 3 people working i…read morehad a few questions to make my decision on what shingle to purchase. Every single one of them got smart with me. Not 1 person even stood up to assist me. Contractor that I was with says thats how they are treated everytime they go in there. Contractor new to area didn't know where to go. I took them to modern builders supply and spent my $10k there scheduled for delivery today. All 3 of those guys at jc fit the profile. They were very rude. Im in my 60s and thats by far the worse customer service I've ever experienced. They barely even looked up and one had the nerve to say everything u need to know is right up there on the board.

Went in one day for a few loose roof shingles and was definitely expecting to pay.... every single…read moreperson whom I came in contact with was the nicest gentlemen ever.. The guy at the front desk not only was so polite in helping me but just gave me 6-8 shingles and said no problem pay it forward.. I then went over to wait on them and 2 other fellas pulled up to get them for me and got the spot on color and tried really hard at it, as well as loaded them. I asked if ace hardware would sell me a few roofing nails and he said don't do that hold on... I waited a short time and he comes back with a box full. I really appreciate this place and the people and if I ever need a full roof done on my home I will go here to hire. Thanks for being great people and showing us Dayton is still a Gem... lisa marie

had my vehicle into the service dept to install a hitch, no problem working on a subaru at a chevy…read moredealer. tech rob did an awesome job. staff extermely friendly.

Horrible company Got my floors done in 2023. Within 3…read moremonths I started noticing gaps in the flooring. As time went on it got worse. They have yet to fix the issue or refund my money.