My wife's wedding rings haven't fit for quite some time and have been through quite a lot while she…read morewas able to wear them. Took them in with a ring that was just a shade too big for her now. They took a look at the rings, asked quite a few questions and we settled on a new size, while also repairing the crown, which had been worn down to almost nothing (as noted above, the rings were heavily worn). Also took the time to show me exactly what was going on with the crown/prongs for the diamond under magnification, to make sure that I was comfortable with the added cost of that repair. Cost was exactly what I had planned for and the time frame to have them completed also aligned with what I had in mind. I won't be going anywhere else if I ever need anything ever again.

Gipprich Jewelers is a family owned business that cares about their potential customers…read more The first time at Gipprich Jewelers, my fiance and I were looking to get ideas for our wedding bands. We explained that we would not be buying that day, and Amy thought that was a good idea. She showed us what was available, made suggestions on metals, informed of what could be shipped in, and made us feel comfortable in our decision to see what was out there. My fiance and I then returned to Gipprich Jewelers to look through the titanium catalogs for his wedding band. He found a few designs that he liked, but wanted to see and try them on first. Amy took down the numbers and called within the week to let us know they were in. When we went in to try on the bands, Amy was not there. The young lady that was there was wonderful (I wish I could remember her name) and understood that we previously had been working with Amy. We still did not feel any pressure to buy or to rush. My fiance took his time trying on the various styles that they ordered in for him. My fiance picked out the one he really liked, but the young lady informed us that it came in two different widths. My fiance wanted to make sure that he was getting the perfect ring since he will be wearing it forever; therefore, he asked if the other width could be brought in to try on. Within the week, both widths were in the store to try on. Richard was the one to help us when my fiance and I came in to make the final decision on his ring. Again, we did not feel any pressure and he did give my fiance a few good pointers about the ring and the width. My fiance then picked the width and we were able to buy it right then. Since my fiance picked out his wedding band, it was time to get mine. Previously, Amy had found the perfect band for my engagement ring. Since Amy was busy with other customers, Richard tried his best to find the ring Amy had previously shown me, but did not succeed. He quoted me for the wrong ring and we left without mine that day. The next day, my fiance tells me that Amy from Gipprich Jewelers left a message on his phone telling him that she found the ring that she had previously shown me. I went in later that week and Richard was there. He was very pleasant still and was glad that Amy found my ring, called my fiance, and that I was now happy with the ring I always planned on buying. I would strongly recommend Gipprich Jewelers. They have the best prices around; my fiance and I spent under $200 for our wedding bands! They are a wonderful group of people that know their trade and are honest. And, It is a no pressure environment.

Never take a color stone to have it mounted here. They mounted my 4 carat ruby and destroyed it…read more I don't know what they did, but the stone had a SI2 clarity grade. Now the ruby has a DeClassified clarity grade. Many colored stones have treatments such as polymers, glass, and oils which change when heat or harsh chemicals are applied. The bench jeweler made a negative comment to me when I viewed the finished piece. I am not happy with the results.

What a great experience I had at Van Scoy Jewelers! I was able to take a watch which I didn't…read morepurchase there and have it fixed in a short period of time. I had tried to have the battery replaced at other shops but was unable to have it fixed. Thank you Van Scoy Jewelers!

Excellent Customer Service and beyond pleased with my experience! I had a unique and special…read morerequest for my upcoming wedding. Many years ago, my dad gifted my mother beautiful diamond hoop earrings. She eventually gifted them to me. One of the hoops sadly broke. When I got engaged I had the thought to make them into a beautiful wedding band. I shared my thoughts and vision with the owners. They quickly brought it to life. They shared designs along the way to make sure it was everything I wanted. I could not be happier with the outcome. I will cherish this handcrafted piece of jewelry forever. Thank you for making my dream wedding band! Their care and communication throughout the process exceeded my expectations! 10 out of 10 would recommend!! The family run business made me feel like a part of their family too!

The jeweler re-set my diamond in my engagement ring after it fell out. Work was done within two…read moreweeks and my ring looks better than ever. Very happy with the service here!

After having a less than acceptable experience at another jewelry store (for a substantial jewelry…read morepurchase) I decided to check out Murphy Jewelers in Hamburg. I couldn't have been happier with the experience and the perfect piece of jewelry we found. Liz was absolutely fantastic to deal with and very knowledgeable. I had quite a few questions about the quality of the jewelry and Liz was entirely forthright and honest in her explanation and description of the jewelry. We bought it feeling as though we had been given a fair price and absolutely superior service. Thank you Liz and Murphy Jewelers!

Liz was absolutely wonderful to work with! After we didn't receive follow-ups from our initial…read morevisit from another associate, Liz quickly stepped in and provided exceptional customer service. She guided my soon-to-be fiancé through the entire process - sharing multiple diamond options for his budget, answering questions, and meeting in person to review everything. When I joined toward the end to help choose the final diamond, she was incredibly kind, patient, and knowledgeable. She answered all of our questions thoroughly and never made us feel rushed or pressured. Her guidance truly made what can feel like an overwhelming process so easy and enjoyable! We're so grateful for her help in finding the perfect ring!

He did a beautiful job on my wedding ring, over the years I waitressed & bartended as a second job,…read moreand wore it always. As a reference, my mother never took her ring off, so I thought that's what you were to do. My wedding band wraps around my engagement ring. Over the years (28 this August) I lost 3 of the 4 rubies, and the last time I had it in for repair, I have pretty bad arthritis so I had it enlarged with a way to tighten it so it wouldn't come off, but fit over my knuckle. The previous jeweler only attached one side to the ring itself, and it cracked right in the center on the side that faces your palm, I guess is the way to describe it.. I do have before and after, but not of the crack. HIGHLY recommend! So happy with my ring!

I say, the Gem Jewelry Repair & Sales is the best little jewelry store in the Harrisburg area. Why?…read moreJoel, the owner, and Kim are friendly, helpful, and personable, whether you spend a little or a lot.

My first experience with Lititz Watch & Jewelry was to fix a minor issue with my wife's Skagen…read morewatch. The repair was successful and very reasonably priced. I then used LW&J to clean and service a rare and vintage Seiko watch. They did a great job. After this I designed a custom pocket watch to wristwatch conversion. I purchased all the parts myself, but there was some tedious custom work that needed to be done, as well as regular service. The price was fair, and the work was done well. I intend to have them create another custom watch for me in the near future. The staff has always been friendly and attentive. I will continue to use them to service my watch collection. They also have a great selection of watches from several manufacturers. I always find at least three of four other items I'd love to buy.

had taken a antiques german wall clock in to be cleaned and serviced. They had the clock for an…read moreextended period of time like 2months or more. The clock has never functioned correctly since. unable to wind more than a turn or 2 at best. and then it would stop after a very short period of time (just a few hours) this is an 8 day clock. after a few years of not knowing what to do or who to get to work on it I was able to local another clockmaker. He was more than willing to fix it. I have now been informed that the clock only had oil sprayed on everything and nothing else was done. I was sent pictures of the oil just smeared all over the gears. it is totally disgusting. for what I paid to have this work done I was totally ripped off. If I could put a minus score I would. I would never recommend this business to anyone. if you value your time piece please find another clock maker to do the work.

Andy at AM Jewelry is so awesome, and his staff is always pleasant and welcoming. They have an…read moreawesome selection of jewelry and helped me pick out the perfect wedding band. They were accommodating when my credit card had issues and went out of their way to make sure they saved my ring so that I could pick it up a few days later. Then, they had it sized for me within the hour. I've had a few rings sized by Andy and they always come out great, and he gets them back to you right away. A few years ago, he created a custom wedding band for my father that included my moms old engagement stone that was out of this world. What an awesome local business.

To buy jewelry is one thing but to sell jewelry in this particular establishment is tricky. Seller…read morebeware you'll be given a line that your jewelry is not in style so they can buy at a lower price. It's not necessarily based on the weight. They have an estate counter with Jewlery marked up at top dollar that is less than desirable in style. The pieces that I considered less desirable I sold to them but the good pieces I took back and left the store. I am so glad I did. Because they were worth so much more than what was quoted to me at Diller's by the way. Again, seller beware.

I had such a great experience getting my engagement ring here. They have so many options and are so…read morehelpful. I will definitely be getting my wedding bands there as well. I highly suggest giving them a look!