This family owned business is located centrally on Main St in Mount Joy in a large, stand alone,…read moresomewhat elegant building with ample parking. Upon entry it is a skylit setting of a large number of jewelry display counters. Staff are amazingly attentive and knowledgeable. They offer something to drink and ask whatever they can do to make you feel comfortable enough to spend big bucks on beautiful jewels, watches and other elegant fittings. This is a beautiful store with beautiful expensive things. They are full service providing everything from jewelry cleaning, repair, replacement, sizing, whatever is needed to keep your jewels looking their finest. This is not free. These are high end professional jewelers who know what they are doing. Replacing a watch battery is $15. Making a ring a size bigger, about $125. Replacing a tiny stone and resizing, reinforcing prongs, about $225. If you love estate pieces as I do, there are 3 cases. A gold filigree type emerald ring surrounded by peridots was $1500. A large opal in a gold setting, $1600. A 1960s pink opal, $600. I have to say that skilled jewelers are harder to come by. To stock watch batteries when people don't even wear watches anymore, except us old folks, is no longer a Walmart counter service. If I was in the market for high end jewelry and wanted the lifelong service for my investment, I would be very secure doing business here. This is not a mall jewelry store with bright lights making every diamond seem to call your name. This is a first class, no kidding high end place where you get what you pay for. I took a few photos but was worried about appearing to be casing the joint, so no actual offerings photographed. You will just have to go and see for yourself!

I've bought a lot of jewelry here over the years. Most recently I purchased a stunning engagement…read morering. I've always had good experiences here with good service. The follow up service is also nice.

Great service and very knowledgeable staff. I let them know right away that I was just window…read moreshopping and a sales rep walked me through the entire store, discussing watches and letting me try on any piece that I wanted. No pressure and very open / honest about the wait list for high demand pieces. Highly recommended - also very good YouTube / instagram content

I have been on the "Wait List" for over a year after requesting several Rolex models, )nothing…read moreunobtainable like a Daytona or even a Submariner) Nothing has been offered, and continue to get the BS run around!

Andy at AM Jewelry is so awesome, and his staff is always pleasant and welcoming. They have an…read moreawesome selection of jewelry and helped me pick out the perfect wedding band. They were accommodating when my credit card had issues and went out of their way to make sure they saved my ring so that I could pick it up a few days later. Then, they had it sized for me within the hour. I've had a few rings sized by Andy and they always come out great, and he gets them back to you right away. A few years ago, he created a custom wedding band for my father that included my moms old engagement stone that was out of this world. What an awesome local business.

We needed to liquidate some of my relatives jewelry. The excellent and knowledgeable staff spent a…read morelot of time with us discussing our jewelry and educating us. We were quite impressed. I highly recommend them!

Staff was very kind and professionally trained. Goldsmith is very talented and will be bringing all…read moreof my jewelry repairs to them. Thank you for the help.

Great service done right there in their store. They replace watch batteries and adjust metal watch…read morebands. They also have a nice selection of estate jewelry: Gold bracelets and necklaces and even diamond rings. Good prices and good people.

consistently honest with excellent technical skills. good advice and great service. Deal in…read moreconfidence!!

had taken a antiques german wall clock in to be cleaned and serviced. They had the clock for an…read moreextended period of time like 2months or more. The clock has never functioned correctly since. unable to wind more than a turn or 2 at best. and then it would stop after a very short period of time (just a few hours) this is an 8 day clock. after a few years of not knowing what to do or who to get to work on it I was able to local another clockmaker. He was more than willing to fix it. I have now been informed that the clock only had oil sprayed on everything and nothing else was done. I was sent pictures of the oil just smeared all over the gears. it is totally disgusting. for what I paid to have this work done I was totally ripped off. If I could put a minus score I would. I would never recommend this business to anyone. if you value your time piece please find another clock maker to do the work.

I brought 5 Seiko watches in for repair; none were running. Two of the watches had some corrosion…read morein the movements and he was unable to find replacements. He does not rebuild movements, which is certainly his choice. No biggie. The other 3 required batteries/capacitor and were repaired. One of the watches is 28 years old and has needed a battery for years but I neglected it. He got it working with some extra work for the simple cost of a new battery. The solar watch needed a battery and then needed the contacts cleaned. He kept it running to monitor its accuracy and called me when he was satisfied it worked correctly. Certainly, I was bummed to find out 2 watches couldn't be repaired here, but I'm the one who didn't maintain them properly. And I am thankful he got the other 3 watches working. Customer service I have to say was always prompt and courteous.

I just picked up a wedding band last week, and I'm very pleased with the quality. Jude did a…read moreterrific job not only on the outside finish, but also on the inside. One of the most comfortable rings I own. My only mild criticism is 5e time frame. They are custom made and that takes time- up to four to six weeks, or more. If you want it by a specific date you may be disappointed. That being said, I would by from Sharp again.

Wonderful selection of traditional and contemporary jewelry. We had our wedding rings custom made…read moreby Jude. She did an amazing job and we get lots of compliments. The shop has many other beautiful collections of jewelry. Sylvia, Andrea and Jude are friendly and offer great customer service.

The process was very easy and the price was great. Staff is very knowledgeable and friendly.read more

Scheduled an appointment, handed over jewelry I hadn't worn since the late 80s. Fifteen minutes…read morelater, I was driving home with cash in my pocket. Not sure how it could have been easier.