Seemed to be very knowledgeable. Got the impression they are honest & trustworthy. Pleasant staff. Would highly recommend.

I had a custom ring made. I sat down with the jeweler. It was made exactly the way I specified in detail. It was flawlessly produced within a couple weeks. I was accommodated in every step of the process. Which felt simple and easy to get through. I recommend this jewelry maker of you want something done right and with high quality. read more

Awesome place. Amazing collection of sparklies! They also do custom work and vintage watch repair. Great sale in November read more

Parkhill Jewelry - Jewelry Near Me - Ephrata, Pennsylvania

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I recently redeemed my gift certificate from Parkhill jewelers and I was so very excited to get a beautiful pair of earrings and a necklace for my charm. I've said this before and I'll say it again, do yourself a favor go see the best jeweler in the area! You leave with a warm fuzzy feeling because you know the minute you walk through that door, you'll be in good hands! These people have a heart of gold Thank you again for taking care of me the other day!! read more

I'd give them a negative star, but 1 is the lowest. They are a sad excuse for a jewelry store. They will buy your gold all right and rip you off!! They tried to scam me out of a lot of money, and I caught onto them and took my jewelry, and ran out of that store. Not to mention their nasty attitude. I was nice and they treated me like dirt. They should be ashamed!!! RUN!!!! read more

Bernie and his team were beyond kind. They assisted my finance with my gorgeous one of a kind engagement ring and also assisted me with picking out my wedding jewelry. Everyone there was very sweet and the prices are amazing! read more

Parkhill Jewelry - Jewelry Near Me - Ephrata, Pennsylvania

I brought 4 watches in to replace the batteries. I also needed a ring re-sized. Coming down from the New York metro area, I looked for a jeweler to have this done as 2 of the watches were Rados and the other were Movados. I was surprised they called the next day to notify me the watches were ready. I am completely irate the they were ready so fast. I expected to wait a reasonable amount of TIME of up to say 2 weeks. Now the ring. It had been sized before there. They had the utter audacity to not charge for the resize. That's just plain ridiculous. Right? Now, prior to leaving with my watches, Brooke HAD to point out some of the clearance items nearby. Shame on her for doing that! Unfortunately, there was a beautiful heart shaped pendant depicting a "stained glass look." I am so totally upset with Brooke for pointing this out to me. I needed to buy Another piece of jewelry, for my wife, like I'd need a hamburger. Geez... These days it is my expectation that I will receive poor customer service. It was quite the opposite. Shame on Brooke for "forcing" me to buy the heart. By the way, if you're in need of jewelry and horribly awesome customer service, I'd suggest you see Brooke. I'm sure she'll provide the same "awful" service I received. It was totally unfortunate that she's darn good at what she does. Pete Blumenthal read more

Had 4 rings coated and within weeks the coating came off and hadn't even worn 2 of them. Called and left msg but no one ever returned call. Very disappointed read more

run , don't walk from these amateur jewelers. High pressure, tag teaming unscrupulous owner. Poor customer service. shifty pricing and merchandise. These are some very thirsty owners. Be prepared. read more

Great service. Very attentive and helpful. They have beautiful items at great prices and awesome deals. I highly recommend a visi.

Love working with these people. Friendly, knowledgeable, and fair, whether you're buying or selling, always a fair deal. Selling old gold, silver, or even gold fill jewelry is as easy as letting them examine what you have. Old or silver coins are only done by Bernie, but the jewelry can be handled by most of the staff. read more

I've found the service, patience and quality of this store to be excellent. I'd decided to change from yellow gold to white gold jewelry, so brought a bag full of old items in to be appraised. The appraisal was within a few dollars of another place I'd gone, so it seemed correct. However, I asked for store credit and received a lot more than the appraisal. I thought making new choices would be easy, but it took me several hours within several visits to make the decisions. I just came home with these new pieces and couldn't be more pleased. I love each piece, but especially the new wedding set is just what I wanted. Thanks Parkhill! read more

My family and I visited this store yesterday. We had things that we want to get rid of. First off, the gentle man wasn't a very friendly person. When he looked at the items he low balled everything! He ridiculed the jewelry shop. When we told he was low he said then take the other offer. When I said lets go and I quote" I'm just a jeweler I don't know what I'm talking about!" He was rude , disrespectful and I do support local businesses but will never ever support his!!!! If this is the way you treat All your customers I'm surprised it's still open!!! read more

I drive from York Pa to see Bernie and the girls at Parkhill Jewelry! Bernie goes out of his way to satisfy his customers. The staff is excellent and definitely with the drive evert time! I highly recommend =) read more

Incredible service with beautiful jewelry! Highly recommended for any bride! Bernie really takes time to find exactly what your looking for. every time I go in, they are always kind and helpful! read more

Parkhill Jewelry - Jewelry Near Me - Ephrata, Pennsylvania

Parkhill Jewelry, Ephrata, PA: BUYER BEWARE!!!!! If you expect to be treated with honesty and integrity in a professional manner AVOID THIS BUSINESS! My mother-in-law passed suddenly in July 2020. As part of settling her affairs, we needed to sell her jewelry to pay for her funeral expenses as she did not have life insurance. Based on the recommendation of a friend and the desire to patronize a local business, we chose Parkhill Jewelry. I first went to the store on 8/11/2020. I told them I had some gold jewelry I needed to sell and that I wanted to keep 2 pieces as keepsakes for the granddaughters. The saleswoman looked over the pieces I had and seemed very excited about them. She weighed the items and gave me a rough estimate of weight and value based on the current price of gold. But, she told me that I would have to deal directly with the shop owner to sell the items. She also expressed an interest in buying one of the rings. Additionally, she seemed VERY keen on telling me (repeatedly) about upcoming sales and how I could trade up these pieces for something nicer for the granddaughters. I emphasized that I was not interested in buying anything but that I would be interested in an appraisal on the pieces I was keeping so the granddaughters would have something for insurance purposes. I was told there would be a cost for an appraisal but the amount seemed to vary on whether I was going to buy anything or not... ??? I returned to the shop a few days later when the owner was there. I repeated why I was selling the gold and keeping 2 pieces and that I was interested in appraisals for them. The owner quickly shuffled my jewelry on and off his scale, viewed everything quickly through the loop and gave me a price if I would take cash on the spot. Going through the recent unexpected death of my MIL and all the emotions associated with that and settling her estate, etc., etc., I, unfortunately, was not thinking clearly and agreed to his offer. I got the cash and a hastily written 'generic' receipt. NO DETAILS regarding the merchandise that changed hands - descriptions, weight, gems, etc. NOTHING. I was told he would have the appraisal done by the next day (and this was written on the receipt: "Appraisals by 8/15"). Long story short... I returned to the shop several times over the next several weeks before the appraisal was finally ready. I was handed a typed paper listing a ring and a pair of earrings and value of each (which, ironically just happened to be the exact same amount for each piece?!?). Again, NO DETAILS. Obviously, this is worthless to an insurance company and the granddaughters inheriting these pieces. The people at Parkhill did not listen when I said these pieces were going to 2 separate people and I wanted each piece to have its own appraisal. When I rejected this so-called appraisal, was told if I wanted a detailed appraisal, it was $100. I realize that I was not getting paid full price for the value of the gold and diamonds, etc. I sold to this man. I understand he has to make a living, too. However, I believe he made A LOT of money off the items I sold him and taking a hour (if that long!) to write up an appraisal with a few details: gold weight, description of the stones, etc. was not too much too ask! He told me he would do it and call me when the appraisals were complete so I could come pick everything up. Today is 9/17/2020. It is several WEEKS later and I have not heard anything from him. I called and stopped in the store several times and the owner is never there. I was told he's been too busy to do my appraisals. I truly believe he NEVER intended to do what he promised to do. I took my jewelry and left with a VERY BAD TASTE MY MOUTH for this business. The longer he blew me off and the longer I had time to think about how everything transpired the more angry I felt. All this company cares about is making their profit. I did not feel 'heard' or that they cared for me as a customer. I DO NOT RECOMMEND DOING BUSINESS WITH THEM!!! read more

Was VERY displeased , dropped my bangle bracelet off 3 days short of one month for a spring, finally get it back to discover what I took it in for was never fixed all they did was put a small hook closure on it which I never authorized, now it is so small I can't un clasp it. They said they wouldn't charge me, I guess not since the work I wanted was not done, then she says when again I stated what was to be done, says well we could not do that, then you should have been honest and told me that when I brought it in a month ago, and I never would of left it.will not go back again, second time I was unhappy, last time kept the gold clasp they replaced and never gave an allowance off my bill for it, they melt that gold down and get money for it. BEWARE read more

Went to see what my 1.25 carat diamond ring might be worth, he told me under $750, I just laughed at him. Went to A & M Jewelry in Lititz and got more than double his quote. read more

Excellent service, Wonderful people!!!!! Quality product with great pricing!!!!! I would recommend Parkhill to anyone that is in the market for quality jewelry or watches at a great price!!!! They always stand by their products!!!!!!! read more

This is the worst jewelry store ever!!! My husband purchased my bridal ring set from this store. After multiple attempts to repair the poor quality of the rings, we had brand new custom rings made (as per recommended by the owner). Well, the "new" rings have been re-made 2 times, and still are of VERY POOR QUALITY! The owners customer service is horrible and his products are even worse!!! PLEASE don't waste your money at this store! I am still left with a poor quality product, and I am fighting to get what I am entitled to!!!! The owner is a crook!!!! read more