I've been getting my hair cut with Anna for years! She is very friendly and does a great…read moreJob! I would not trust anyone else to cut my hair!

Been going here for years and always pleased by the results and service! This is coming from a guy…read morewho gets serviced by a guy! Love Edson!

As much as I loved the staff here, I cannot say I was impressed with the job they did to my nails &…read morethe waiting. My mom & I made an appointment for 11:40, when we got there our names weren't written down and it was very unorganized. We finally got to start at around 12:00, but only one lady was doing our nails. So as I was getting mine done, my mom was sitting there for a good hour before anyone got to her nails. When I was done with my pedicure I was taken to go get my fingernails painted with shellac. The lady that did them, I felt was so stressed and wasn't doing a very good job. They looked pretty good when I left the shop, but as soon as I got home I realized they were extremely blotchy & started peeling the next day. With my research, shellac is supposed to last 2-3 weeks, but mine didn't last for even a DAY.

I am disappointed with my recent experience at this salon. I arrived on time for a scheduled…read moreappointment, but was kept waiting for over 40 minutes without clear communication or acknowledgment of the delay. Understanding that unforeseen circumstances can arise, I respectfully inquired whether any accommodation could be made in light of the extended wait time. Unfortunately, my concern was met with a confrontational and dismissive response from the manager, rather than a professional effort to address the situation. Punctuality and customer service are essential in a service-based business. While occasional delays may be unavoidable, how those situations are handled makes a significant difference. Regrettably, I did not feel my time or business was valued during this visit. I hope the salon takes this feedback into consideration to improve future client experiences. Needless to say, I will not be back as they have lost a customer.

Chris is professional and really good at what he does. Great massage. I'll be back.read more

Faith is the best! Always punctual and gives a wonderful deep tissue massage.read more

Was in town last summer and got some amazing highlights done here. They also carry some great…read morenatural products that aren't harsh on your hair like most salon products.

I was planning a day in Muskegon and decided I wanted to get my hair cut. It had been at least six…read moremonths since I'd gotten a cut since I was trying to grow out a short style and after reading about the salons in the area, I decided to give this salon a try. First of all, I showed Holly (my hairdresser), two pictures with the style of bangs I wanted. A thick, blunt bang that came long on the sides, very lightly layered. One was just past the shoulders, only maybe an inch max longer than mine, the other was actually cropped so you could only really see the woman's face and neck but she appeared to have longer hair. I am the kind of person who researches exactly what I want my hair cut to look like, spending hours pouring over pictures. After telling my hairdresser what I wanted, she told me she didn't think my hair was long enough (despite my first picture featuring a shoulder length cut), and that the longer angles on the side would actually make my face look rounder (the opposite of what allure, Redbook and Glamour said; I'm inclined to believe them over a random hair stylist - and regardless, give me what I want, dammit!). She talks me into doing a normal straight bang and takes me to the sink. Their hair washing sinks are highly uncomfortable but I was willing to forgive this minor thing. To make it more fun though, I listen as the supervisor or whomever talks to Holly basically the entire time she's washing my hair about how this whole family will be coming in. As someone who works in customer service, I would never talk over a customer when I'm supposed to be paying attention to them. I know she's just washing my hair but I still feel pretty unimportant as they go on for a few minutes about how she'll have to stay late, etc etc. Now, the actual cut. After trying to bring up my bang idea a few more times once she's done talking to scheduling lady and being shot down, I've kind of given up and decided it's in her hands. She cuts my bangs it a straight line, then trims my ends. She takes off a bit in between these two weird layers I have left over from my short chop and texturizes it. A total of five minutes of cutting later, we're done. It's cute but I look like I'm in high school again, the very thing I was trying to avoid with a more sophisticated bang style. Now I understand why mothers and their children come to her. This is the first time I've ever left a tip smaller than ten dollars and I'm a poor college student. Now that my hair isn't blown out and freshly cut, my bangs are so thin they're like little pieces of hair over my face. I remember now why I stopped getting bangs - because every time I get the same, frustrating straight line across the eyebrow. Sorry for the ridiculously lengthy review but I'm just so disappointed. I'm going to end up having to thicken and layer my bangs myself, which is the very thing I was trying to avoid. Sadly, though, I'm confident I'll do better than this salon did. I feel bad leaving a poor review because Holly did seem like a genuinely nice person but this cut is just so two dimensional.

It's been much too long since I've had Marie's healing touch. In the year and a half since I moved…read moredownstate, I've only been able to make it back up once. Marie is a true healer. Her methods and magic are beyond any type of healing I've ever experienced. Mind, body and soul are all brought into alignment as Marie works. She is one of a kind and I'm very thankful to know her and be one of her clients.

I have had a number of visits with Marie over the last few months…read more I have been using professional massages for for the last 20 plus years. We have one of the most skilled people I have ever visited right here in our community. Marie offers a very wide range of of different skills from deep tissue, to sound therapy, which I've never experienced before but have found very powerful. If you are seeking to change your body worker or looking to try massage for the first time I would highly recommend Marie at Echo Fusion. She is by far the most skilled person I have found in Western Michigan.

My partner and I went in yesterday day for mani&pedi. Our appointment was at 4pm the lady who did…read moremy toes I kept having to tell her to cut the nail low. My feet still had dead skin showing even after paying for an organic Jasmin pedi. She also rushed my nails. They are all not even and my nail beds look terrible. The other lady did not clean my partner's nails good at all and not polish at the end. I called and let them know we felt rushed and did not receive quality service for what we paid. They said we can only come in today, and I explained we got our nails done last night because we are on our way out of town. They told us we only have one day...smh just lost loyal customers.

I've been to multiple places and the quality I receive on my nails is great. They are thinner than…read moresome but last longer. I'm a meat cutter so I work with my hands all day. They also don't make me wait a half hour for my scheduled appointment. You need to definitely try them out. You won't be disappointed.

I rarely leave negative reviews, but this visit was frustrating enough to warrant it. I came in…read morehoping for a relaxing deep tissue massage, but the experience was anything but. The masseuse primarily used her elbows and forearms throughout the session, barely incorporating her hands -- which made the massage feel more like being mechanically pushed around than an actual therapeutic experience. Most concerning, she spent a lot of time rubbing directly over bones rather than focusing on the muscles, which was not only ineffective but also uncomfortable. I'd rate the massage itself a 5 out of 10, and that's being generous. The only moments that stood out were the ones I was wincing from having my bones worked over -- not exactly the relief I came in for. What really ruined the experience, though, happened afterward. I paid what I believed was the correct amount -- $70 plus a tip -- and left. A few seconds later, the woman came outside and flagged me down at my car, insisting I owed her $20 more because she supposedly only charged me $50. She didn't speak English, so we had trouble communicating. I tried to explain to her that the name on the receipt wasn't mine and I had already paid what was due. Despite my efforts, she grew increasingly insistent, and the situation got tense enough that I followed her back inside. With the help of a translation app, I was finally able to explain the confusion. She then realized she had made a mistake -- no apology, but at least she let me leave. Unfortunately, by then the whole ordeal had left me more tense than before the massage. Ironically, I think I need another massage now -- just not from this place

Has always been good,go there sore and tight and come out feeling loose and relaxed .read more

If it was possible to give -stars I would! HORRIBLE SERVICE!!!! They overcharge even if they leave…read moreyour hair fried and all messed up. Won't accept their mistakes and has the nerve to blame a customer when they don't know what they're doing! Wouldn't even recommend to my worst enemy This place is a joke.

My experience has been that it doesn't really matter what you tell the stylists YOU want; they will…read moredo what THEY want. After telling the stylist exactly what I did NOT want, and after telling her I was growing my hair out, she gave me a horrific haircut before I could stop her. I left looking like Carol Brady. Another younger family member went in for a simple highlight and left with gray hair! One receptionist is super friendly and approachable. The other is not.

Seriously, don't even bother trying to call this office to schedule an appointment. Nothing…read moreavailable for 5-6 months, unless they're screening their calls and picky about which patients they accept (even though they claim they're seeing new patients). Could just be front desk that's the issue- no customer service skills whatsoever. Here's a suggestion: How about hire more doctors?

ive found every one there is friendly and helpful. facials, and massages are the best. dont…read morehesitate booking either one. bbl treatments are also available.

I had MOHS surgery to remove skin cancer cells. That procedure became increasingly extensive,…read morerequiring the support of a plastic surgeon. I was told I would need a skin graft to close the wound. Photos of this type of procedure were never shared beforehand, and I ended up with a ghastly scar which is partially hidden by a change in hair style, The greatest disappointment is learning after the fact that another surgical procedure known as flap surgery would have eliminated the graft and resultant facial scar. I confronted the doctor who responded with a lame excuse. Not only would I vehemently NOT recommend this physician, I would do my best to convince anyone considering plastic surgery to avoid this Muskegon practice.

I cannot recommend this place at all. I had a so called "facelift". My face ended up getting…read morepulled down instead of up. And he did unnecessary eye lid surgery (his suggestion). My eyes ended up worse than they were before. What I really needed was a brow lift instead, and he certainly should have known that. He tried different office procedures to try and correct his mistakes but all failed. I ended up feeling like an experiment. He also did fat grafting in my cheeks (again - his suggestion). Now my cheeks are fat, lumpy and uneven. I am so embarrassed for people to see me. My whole face is sagging down worse than before and I have noticeable "railroad" type scars in front of my ears. I wasted $10,000 with him and it will cost me $16,000 to attempt and get the necessary repair work done. Do yourself a favor and go somewhere else to start with. I sure wish I had.