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    Leland Law

    5.0 (1 review)
    Open 8:30 am - 5:00 pm

    Services - Leland Law

    Government law

    Health, injury and disability

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    10 months ago

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    EDD - Disability Insurance Office

    EDD - Disability Insurance Office

    2.3
    (106 reviews)

    If I could give this place negative stars I would, zero stars is too generous…read more I try to avoid posting negative reviews but I got some stuff to get off my chest, unfortunately. I presented here early April because a form that was supposed to be mailed to me was sent to an incorrect old address. While waiting in a 2 hour line I finally made it into the main waiting room where I was presented with a ticket, and told to wait for my number to be called. Before my number was called EDD had their internal team contact to see if my issue could be addressed over the phone. I explained to them I needed to pickup form DE2525XX (which is basically a doctors extension certification for you to continue receiving benefits). The representative I was speaking to over the phone was kind enough to reprint form DE2525XX for me which needed to be filled out by my doctor. His sage words were "make a copy of the completed form before you mail it in". I dropped off form DE2525XX with my doctor and needed to wait a several days before it would be complete. In between this waiting window EDD mailed me form DE2547D3 which looked similar to form DE2525XX but requested more detailed information. Annoyed because my doctor was already given form DE2525XX I present to EDD again to inquire about the new formed that I received. I waited in line for nearly 2 hours before I made it to the waiting room. Again, I was contacted by an EDD employee via phone to discuss the reason for my second visit. I explained my doctor had a printed form that EDD supplied days earlier but after that form was picked up a second form was mailed out. I specifically asked if form DE2547D3 needed to be filled out in lieu of DE2525, the representative assured me it was just a system generated letter that was mailed because of the address change/update. She stated I would be fine to proceed with returning printed form DE2525. That form was mailed out once completed by my doctor and after waiting weeks for EDD's system to update my information I couldn't wait any longer. I took copied form DE2525XX and stood in line again. After making it to the waiting room, pulling a number, and waiting my turn I finally get called to a window where this rude employee took one look at the printed form EDD had given me and said "we can't accept printed forms here". I questioned her about why I waited in line multiple times to not only pickup form DE2525, but confirm form DE2547D3 was not really needed. She had no answers, worse yet she showed no empathy to my stressful financial situation and was confused as to why an employee from their office would print out an invalid form. She requested I return with form DE2547D3 once completed by my physician and said when I did the information could be input into their system during my next visit. She was clearly incompetent and inept because that information was incorrect as well. I return a 4th time now with form DE2547D3 completed by my physician anxious to have this finally resolved. I wait in the same over populated line, pull my ticket, get to a window, and was told the information although correct couldn't be manually entered into their system but rather the form had to be mailed out. I literally watched the rep stuff my form into an envelope and drop it into an outgoing mailbox . I was told to allow 5-10 business days for processing. Here we are 30+ days later and that forms information still has not been updated. What a joke. Get it together EDD and hire competent compassionate employees, please.

    Horrible, I filed a claim, got denied !! I sent them everything DL copy, 2 W2s . They sent my…read morebenefit amount . After sending every they asked, I got denied. It's not like I'm taking money, it's money I put in the system, as deductions from my pay!

    State Disability Office

    State Disability Office

    3.2
    (43 reviews)

    Only 3 windows ?? This is crazy and this place is crowded because it's small . Also the parking…read moremanager here was super rude

    I had a really positive experience today and felt like it was important to share…read more I've been dealing with a complicated and honestly frustrating situation with my account for a while now, and it's been difficult trying to get clear answers. As a young woman navigating all of this, I've unfortunately been given misinformation in the past, which has made me come into conversations a bit more guarded and, at times, probably more frustrated than I'd like to be. That being said, Will at the front was incredibly helpful right away. He took the time to listen, understood that my case was more involved, and brought in Michael, the manager, to assist. I genuinely cannot say enough good things about Michael. He was patient, professional, and incredibly respectful throughout the entire interaction. Even though I came in with a lot of questions and concerns, he never made me feel dismissed or rushed. He took the time to look at my case as a whole -- not just pieces of it -- and made sure I fully understood everything before we ended our conversation. Money-related situations can be really sensitive and stressful, and I know I may have come across frustrated at times, but Michael handled everything with such grace and professionalism. I left the conversation feeling heard, respected, and honestly just very grateful. It's rare to feel taken care of in situations like this, and both Will and Michael made a huge difference for me today. Thank you both again -- I truly appreciate it. - Margo Parker

    DG Therapy Group

    DG Therapy Group

    3.3
    (43 reviews)

    My son has been receiving services at DG Therapy for over a year. At first it was only Occupational…read moreTherapy (OT), but starting a few months ago we added Physical Therapy (PT) as well. I have nothing but nice things to say about the staff at DG. I saw a comment below about the employees walking around without shoes and that being unprofessional, and I think that needs more explaining. They ask the kids to take off their shoes as well, it's to keep the therapy rooms and equipment clean and in good condition for all their patients. Monica who calls me to schedule or reschedule appointments is great and very understanding of the fact that we have a super packed schedule with my son due to his needs. She is not pushy and always tries to accommodate us. Karley, my son's OT therapist, is the nicest/sweetest person. She is super patient with him, and in the year that she's been with him he's made a number of wonderful improvements. Diana and Floribel have worked with my son for PT, and although it was a rough start and only a few months in he has made great strides as well. I will continue to bring my son to DG as long as we see him making positive changes in his development and as long as my interaction with the staff continues to be a positive one.

    Very disappointed with the customer service. Been following up with them for over a month and half…read moreinquiring about my son's speech referral. I have left several messages to speak with the case manager, who is unavailable every time i call; and receiving no call back yet. Speech therapy services shouldn't be this difficult to start and really disappointed with their lack of follow through. Will not be moving forward with them after all this hassle. So good luck if you are running into the same issues with this place!

    Leland Law - socialsecuritylaw - Updated July 2026

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