Our experience with Justin's Professional Landscaping was very disappointing. We encountered…read moreserious workmanship and installation issues that could not be resolved directly with the contractor. We contracted for landscaping work, a redwood pergola, patio cover and a cement patio for just under 30k. We ended up having to file a complaint with the California Contractors State License Board (CSLB), and after an independent inspection and mandatory arbitration, we were awarded $18,140 for the cost of repairs. The contractor ultimately paid the award in full to avoid loosing their Contractor's License and possibly their bond. Unfortunately, the arbitration process took almost a year and required significant time and effort. We would never use this contractor again but if you do, we would highly recommend that you perform thorough due diligence, make sure the contract spells everything out in detail to include specific dimensions, types of materials, etc., keep detailed records throughout the project and if any issues arise do not make any additional payments until all identified issues are resolved.

TLDR; My project suffered from poor planning, inadequate oversight, and unacceptable workmanship. I…read morewould advise others -- especially first-time homeowners -- to proceed with caution and consider other contractors. It took me over a year to emotionally recover from the trauma of working with this business as a first major renovation project. --- Long story below As a first major home improvement project (front yard and driveway remodel), I hired a separate professional designer, had 3D renderings made, selected materials in advance, and clearly communicated the desired aesthetic and expected quality to all bidding contractors. Justin's Professional Landscaping had strong early reviews and was responsive at first. I agreed to a contract requiring over 25% upfront payment (which I now regret). Key issues I experienced: - Repeated requests for payment before corresponding work was completed - An uncomfortable incident where the foreman (Justin's father) came to my home on an off-day claiming he hadn't been paid, despite my having already paid Justin. - Poor daily cleanup, resulting in my HOA issuing a notice - Minimal on-site supervision by Justin - Workmanship issues (photos available), including: A unleveled wall that started leaning forward shortly after installation, uneven capstones and a section creating a tripping hazard, poorly graded and uneven pavers, joint sand not installed promptly, and walkway that was not correctly aligned with my front door. By the time these issues surfaced, I had paid about 90% of the project cost, yet the work was incomplete and did not meet reasonable expectations. A revised scope was attempted for the wall only (against my better judgment), but supervision and execution problems continued. After observing additional mistakes, poor practices and lack of control over the crew, I terminated the contract.

My front yard needed help desperately. I am super glad I chose Black Diamond to handle my project…read more My point of contact Matthew was super professional and gave me expert advice every step of the way. I really appreciated that he was always available to answer my questions. Matthew also went out of his way to ensure the materials we liked were acquired for the project. He ensured that everything was to our liking and was meticulous in his walk-throughs and made sure everything was completed perfectly. Leo and his team worked super hard and diligently. He paid close attention to detail and didn't rush any part of the remodel. During demolition he was super careful not to damage my property and always asked for our opinion/permission before installing or completing a part of the remodel. Overall I have more projects in mind for my house and will be enlisting Matthew and his team in the future. My wife and I are super happy with our new landscape. Thank you Matthew and Leo!

Black Diamond Paver Stones & Landscape, Inc. did work for us six years ago to our walkway entrance…read moreof our home. What initially sold us was the 26 year warranty. So, we decided to reach out to them since we loved the pavers they did already, but this time with a MUCH bigger job. They sent Matt M. to our home, who ended up being our Project Manager. What was super important to us was to find someone that could translate our vision to his team and bring it to life. This is exactly what Matt did. His crew Sergio Sr, Sergio Jr and Marco and the rest of the crew were absolutely amazing! They paid attention to detail. They never rushed the process. They were always kind and understanding. They worked endless hours in brutal weather and poured love into our home. Super humans is what we called them! Master Masonry at its finest. If you are ever thinking about any hardscaping, landscaping or draining system for your home it would be in your best interest to reach out to Black Diamond. And ask for Matt and his All Star Team. They will not disappoint. Thank you Black Diamond!

Our small community just contracted with A-2-Z for weekly maintenance in January and we're very…read morehappy. They treat us like a priority and are very responsive. After a year with a different (and inefficient) company, we can already see a difference in our lawns and shrubs. Our crew manager tours every week and makes a point of talking to residents about things she notices that can be improved/enhanced. We highly recommend!

Had been looking for a good landscaping company and came across A2Z landscaping met with Zack the…read moreowner told him my vision and him and his amazing team took it to the next level very happy with the final result. I would highly recommend this company

When I decided to redo my backyard, I consulted with several contractors. My primary goals were to…read morereplace an aging deck and to cover the yard in pavers reducing the weed potential, which had been an ongoing problem for years. I chose pavers because they have a better track record for longevity than concrete. When I got back the proposals, I appreciated that the one from Forever Green Cali reflected everything I had mentioned in our initial meeting and had the best price. It was clear that attention had been paid during the meeting. Once selected as the contractor, the work began pretty quickly, nailing down details, making selections, identifying the things to stay, etc. The demolition of the existing deck and cleanup of the weeds went fairly quickly. And there were a lot of weeds. The rest of the work of preparing the foundation and sand and then laying the pavers went very quickly as well. Their employees worked very hard and with precision. I had an existing orange tree that was remaining and I really liked the outline that was made around it, including the darker accent pavers. I wanted a tree on the other side of the yard and I had failed to emphasize where I wanted it. When I asked about making a change to pavers already laid out in order to adjust for the tree, Firas was quick to accommodate me, and his employee made the change in no time. This cut out mimics the cut out for the orange tree and really complements it. As a novice at this sort of thing, I appreciated the good suggestions Firas made throughout the process. He and his team were very easy to work with. Part of this process included using their landscape designer to design the planting beds that were around the perimeter. She really took into consideration the kinds of plants I liked and the color scheme that I wanted. After our trip to the nursery, she provided a schematic so that I could anticipate what it would look like and also serve as a guide for the planting of the yard. I absolutely love the result. It is precisely what I wanted. I love the patio that replaced the deck. The edge is trimmed in a darker bullnose paver that makes it visually clear that there is a step down and the lights under the step emphasize this transition. Having broken my arm in the yard five months ago, this is a safety feature that I really appreciate. My backyard is now a much safer place to be which was a primary incentive for this entire project. Did I mention that I love my backyard? It's now a calm and tranquil place to relax. I cannot recommend Forever Green Cali highly enough. If I were to ever have another yard that needed assistance, I would definitely use them again.

Horrible customer service and horrible follow through!…read more Asked for a quote and they came but never heard any follow up from them. Had to email them to tell them after a month we never heard anything back. Then they just emailed with no verbiage of our quote. It felt like they virtually just threw us a piece of paper. Glad they showed thier true colors before we did any business with them. Buyer beware!!

100% recommend! We needed to replace some sprinklers and figure out what was wrong with our timer…read more They returned our call right away. Came out the next day, fixed everything, even made some adjustments to the sprinkler heads to ensure adequate coverage. After a week the brown areas of our lawn are green. I was so impressed with the professionalism, knowledge and customer service, I was happy they accepted me as a customer who now receives routine lawn maintenance. Yards look great and we are well taken care of. Thank you Sea of Green!

We had a problem with our drip watering system. He returned the call right away, came quickly,…read moreimmediately found the problem and fixed it! The price was right and the service was excellent! Highly recommend!!!

Ian Hall and his team at Hall Landscape Design were fantastic! Ian was a very good listener,…read morequickly drafting an accurate layout based on our input. He put us in touch with very knowledgeable contractors and was always very responsive to our needs. Highly recommend! ~ Christine

We're almost finished working with Ian. He's drawn up our final plans for our 2.3 acre Napa lot…read morewhich was completely neglected and filled with weeds and rocks. He's now helping us decide on which installer to use. We've found Ian to be very easy to work with. A good listener. His original design was right on, great design, and we made very few tweaks. He did not nickel and dime us. He never made us feel uncomfortable asking questions or making revisions. He also understood we are budget conscious and never made us feel uncomfortable with wanting to do certain things on a budget - he totally got it. Great listener. He followed up when he was supposed to, very timely, very respectful. He was very easy to work with, and we wouldn't hesitate to recommend him. Will post pics at some point once we finish everything! We feel lucky to have found him.

Owen is a great communicator and problem solver. He put together an excellent plan based on our…read moreinitial Yardzen design, keeping in mind budget and practicality. His team is top notch and they work quickly and efficiently. He coordinated seamlessly with our pool contractor as well. No surprise costs or expenses. Highly recommend.

I HIGHLY recommend Owen and his team at Keystone Landscaping!! They did an incredible job…read moredesigning (thank you Kelly Crandell!) and landscaping both my front and backyard. I was working with a separate pool contractor at the same time, and they coordinated around that seamlessly. They were efficient, professional, and impressively clean throughout the entire process. Jose, the foreman, was fantastic to work with. He communicated clearly, was extremely kind, and made the whole experience smooth and stress-free. The work turned out beautifully and am getting compliments from friends and neighbors. If you are planning to get to landscape your yard, do yourself a favor and have Owen and his team at Keystone Yards do it for you!!

New Look landscaping and home improvement Ltd. The company stole many valuable things from our…read morehouse while we were away from home while working in gardening services, and their service is very bad

Projects such as landscaping is a HUGE decision to make. My husband and I tirelessly look around…read morefor the right landscaper for our needs. Finally, after calling New Look Landscape and receiving a voicemail call back to meet, our interaction with him sealed the deal. The owner - DEO gave my husband and I an opportunity to check out some of his work by inviting us to his home and take a look at some of his work that he's done and what he would like to incorporate to our home or not. Let me just say, Deo's enthusiasm and energy is nothing but passion. This man seriously knows what he's talking about, plus he doesn't have any sales rep to sell his work. What we saw is his enthusiasm and his love for his attention to detail and his clean work which really shows on his final product. Deo fulfilled everything we wanted in our front yard, plus more. After the work New Look Landscaping did with our house, Deo and his team came through for sure and the end result looks so amazing! Thanks New Look Landscape, you gave our house a huge facelift, it's look like one of those model homes! This is one of the many projects Deo will be working on. I'm glad we found you.

Completely worth the wait! I am so pleased with the result of my project. Chris came out and…read moreprovided a consultation to understand what I had in mind. He asked great questions about how I intended to use the space, what types of plants and designs I liked and also took into account how much maintenance I wanted to do moving forward. He created a wonderful design based on our initial discussion. I got on the schedule and waited.....and then started changing my mind about aspects of the design. A few months later, Chris was back out before the start of the job where I walked him through all of the changes. He was super accommodating! He quickly turned around the revised quotes and we got started. His crew would arrive each morning, put in a full day (singing throughout...with a great voice too!) and leave the site spotless..every single day. As the project got underway, I couldn't help but add a few more projects to the list, trying to take advantage of having access to such talented professionals! Without hesitation, I would use them again (actually have a quote pending) and would highly recommend to friends and family. Chris and the team are incredibly talented, dependable, responsive, and absolutely worth the wait . The design and build services are top notch. My project included the front and back yard spaces, new irrigation, lighting, a water feature and new fence. The outcome exceeded my expectations.

This review is for two jobs in Spring/Summer of 2021: The rebuilding of a retention wall that had…read morea large crack in it, filling and leveling some of the grading on the front lawn and adding a walking path to connect the backyard with the driveway. This company has a professional crew and owner. Communication is consistent. In fact, due to the high demand for landscapers and low supplies available for concrete at the time (Fall 2020-Summer 2021 at least), there was a small delay in getting my jobs done. However, the owner communicated when work would start and be completed and communicated if the timeline would change. The owner also returns calls and emails in a timely manner. In addition, I am very pleased with the work. Now I have someone to go to get landscaping completed in the backyard when the time comes.

Horacio and his team are prompt, professional and amazing to work with! Their work ethic is second…read moreto none, ensuring that the project is done with detail, including keeping work site clean and tidy, builds with swift expertise and is true to deadlines. He is a genuinely easy vendor to communicate with and delivers exactly what is envisioned. Highly recommend for your masonry and general exterior construction and landscaping needs!

I can't say enough about the level of service Horacio and his crew provided. They made our backyard…read morelandscape design come to life! I appreciate Horacio's level of responsiveness and ease of working with. Multiple times during the project, he went above and beyond to ensure we were happy with the outcome. He even identified and corrected some mistakes made by previous contractors. I would highly recommend Horacio from Zoe's Landscaping!