Lemon Law was questionable for me at first. When I would call and ask about my case, it was like nobody new anything, I would get answers like "Oh-I was just about to open you email or just about to review your case. I was actually about to give up. Then I asked to speak to a lawyer, and I really do not believe I was speaking to a lawyer, he had never reviewed my case, he had to find my emails and messages to respond, and I was not comfortable with his responses. Then, after some time went by, I was reassigned to Rachel Lombardi and that's when things started to make sense and I started getting feedback, updates and responses. Rachel did a fantastic job once she was assigned to my case. Thank you, Rachel read more

1-Star Review - Lemon Law Group Partners, PLC I retained Lemon Law Group Partners regarding my 2024 Jeep Wrangler 4xe after it had been serviced 17 times at Tate Dealership in Frederick, MD for the same recurring defect. I provided full documentation and repair history at the outset. I was told I had a strong case and was specifically advised not to drive the vehicle while they evaluated the matter. For nearly four months, there was no meaningful movement or substantive update. Then I received a call from their office stating that I should begin driving the vehicle again and that if it was operating properly, they intended to drop my case. This directly contradicted their earlier instruction and raised serious concerns about how my case was being handled. I requested to speak with an attorney. An attorney did call me, and after I walked him through the entire history again, he assured me the case would not be dropped and told me to wait for his follow-up with additional information. That follow-up never came. Over the next three weeks, I left multiple voicemails requesting an update. I did not receive a return call or even a courtesy email. The lack of communication, inconsistent guidance, and failure to follow through made it impossible to have confidence in their representation. If you are considering this firm, understand that responsiveness and case management may not meet reasonable professional expectations. read more

This firm is a nightmare of incompetence and unethical practices. They won't release settlement money that is rightfully ours and tried to get us to sign an ACH document with new terms that would allow them to keep more than what the actual agreed upon amount of PARTIAL settlement. We don't have any settlement to date with the manufacturer and have had this firm retained since April of 2025, 3 months after purchasing a brand new Forest River total nightmare RV with an active SAFETY Ford recall and a plethora of coach problems. Long delays in responses, long periods of time of non-responses in critical communication times i.e allowed the manufacturer warranty time to expire and then tried to get us to negotiate a settlement we were unwilling to sign, therefore they decided to "fire" us as clients and have kept funds from a partial settlement. Now on top of the RV nightmare and no settlement, we're forced to move into attorney regulation complaints for each respective state involved to see if these attorneys and the one paralegal (who doesn't even know what state we live in) will be held accountable for their unethical practices. They made our situation 10x worse. Specifically these people: Sara Brooks, Melinda Madison and Leslyn Jordan. DO NOT USE THIS FIRM or any of their attorneys. read more

I have zero confidence that Lemon Law Group services were in my best interests. it took them many many months to do anything for me. They stated that I was offered a financial settlement offer and that would not provide me any details on why Dodge made that offer. I asked to see some form of correspondence from Dodge. I was sent a letter from "dodge" on LLGP letter head to LLGP explaining the offer from a LLGP employee to another one. The offer I received way less then most other offers and then they took nearly 50% of it as their fee's. even though in my state the law still says Dodge pays their fees. the whole thing sucks. I am not whole and there is no recourse as I was the idiot that signed with them. I cant say stay away more. read more

After 7 months of having my case on their hands they told me they cannot co tinte with the case, waste of time. My rep was Gabriela Zambrano and the communication was also very poor. read more

DO NOT HIRE - Completely Unprofessional and Negligent I hired Lemon Law Group Partners over 3 months ago for a clear-cut Hyundai lemon case. From day one, communication was horrible. I had to chase them constantly, leaving multiple voicemails and emails--most of which went unanswered. I never had a clear point of contact. My BBB arbitration was canceled because no attorney showed up or even responded to confirm their participation. They never even told me who my actual attorney was. Despite Hyundai offering a repurchase, this firm couldn't even get that finalized. They sat on the offer and let weeks go by without action. I had to follow up myself just to find out what was happening--only to discover that they hadn't sent required documents to Hyundai until two weeks later, and only after I badgered them. This firm has completely failed in their duty to represent me. They've delayed and jeopardized what should have been a straightforward resolution. I've asked them to close my file and send me all communications, and I will be filing a State Bar complaint for abandonment, negligence, and failure to communicate under professional rules. Absolutely unethical, unresponsive, and unqualified. You are better off handling your lemon case yourself than trusting this group. read more

Great service , very fast moving with the best results. We truly had a smooth process.

I was promised ALL moneys, rentals etc. upon my first call to your Head Representative Sue Moratelli upon making my initial decision to agree to having your company represent my case! Sue assured me I'd have NO WORRIES/ NO EXPENSES AS LONG AS I STAYED COMPLETELY OUT IF IT! And I did exactly that. It was an Oral Agreement with myself and this firm. This is where I was scammed again; now by Hyundai & now Lemon Law Group Partners! WHAT A RACKET !! They FURTHER VICTIMIZE VICTIMS!! (But there is a God who protects us thru all evil. Mark my words, what's done in the dark will be dealt with in the Light.) I ended up doing all the leg work on this case. In addition, the first "lawyer" given to me wasn't even an Attorney. He stated "he only signs off on these cases". 2 of my caseworker left the company & my last caseworker was Maria Hannah who claims she's no longer on the case; while my case still sits in Limbo! Maria claims my Caseworker is now DJ Plasic whom I was told was my attorney. I called his firm and was told DJ is NOT an Attorney. In addition the Head Manager of this LLGP Steve Winston is "out of Office indefinitely"! Steve is the one who assured me I only had to pay Lemon Law Group Partners $1000 in fees instead of a ridiculous $3000 fee requested by caseworker Maria Hannah. It took months to finally get a FIRM Agreement with Lemon Law that they would definitely at least get my down payment back from Hyundai plus all my car payments I've been paying from 2023 to present! That was a job in itself (and I don't get paid for My time and stress that was put on me additionally). BOTTOM LINE: How hard is it to get ANYONE associated with Lemon Law Group to make a call, follow up and arrange a time & date to finally settle this?? It's now 7 more months I've been waiting just to get a time and day to get my money back!!! Lemon Law blames Hyundai for not following up??If these were REAL ATTORNEYS / LAWYERS REPRESENTING THEIR CLIENTS, then the job would have been done!! I could've settled this long ago on my own in less time with less expense & no further abuse. This has been continually causing me a further hardship emotionally and monetarily; which is illegal and against all Business Codes. And by not being "allowed" to correspond with Hyundai, Lemon Law Group has me in a "hostage" situation with my monies and this unsafe vehicle that I have to keep paying into. In addition, I am a senior citizen living on my own and it has been costing me rental fees, taxis fees and leasing fees for transportation to and from Drs appointments etc. read more

Dont bother. took 5+ months for them to send one demand letter, achieve the same offer i got directly from bmw after 2x phone calls with their executive escalations team, and convince me that their offer was the best i was going to get. only difference is with lemon law group nvolved I then had to give them a 65% cut of the original offer from bmw. read more

They only keep contact until you sign. After that it's impossible to get ahold of them. All the problems they get 3k and that's all they're worried about. I'm still stuck with the Car and $500. read more

Submitted a claim. They were very slow in responding throughout the entire process. At the end of several months of going back and forth we settled. The settlement was incredibly low. I felt like they did not do much fighting on my behalf and would not use them again. read more

Awful. We signed with Sara Brooks Douglass in February 2024 for a car that has proven toxic mold, failure to shift gears and emergency brake amongst other things. They were very eager for the case and as soon as we signed, it was all downhill. We never got direct answers about the process when we asked. Not only was she impossible to get a hold of, even when calling and talking to office manager, she did zero for our case. When the manufacturer finally responded months after she sent our demand letter, she never wrote back to them and the manufacturer closed our case. We would ask for updates constantly with a few words at best. She had agreed to file for arbitration and then never did after months of me following up with her to actually file. Avoid this place at all costs. read more

If you can do it on your own by following your states Lemon Law I would strongly suggest you do so. If you have purchased a new car in Georgia the step by step process is all you need to follow to get the manufacturer to buy back your vehicle. The State Operated Arbitration process was very fair and as long as you have your work orders from the dealership in order and have 3 or more of the same issues within the first 2 years; and have sent your notifications timely and by certified mail you have a good chance of getting a favorable decision. We felt the need to hire an attorney because our lease was ending and we wanted to make sure we got a decision before we had to return our leased vehicle. The manufacturer was trying to delay the process because you have to have the vehicle in your possession in order for the manufacturer to buy it back from you. When this law firm informed us that the Arbitrator ruled in our favor it was great! As time went by we realized we made a big mistake in hiring this law firm! Fortunately, we had the Arbitrators Decision letter to show how the process was supposed to go! I totally understand why they have received all the negative reviews they have received & I definitely would not recommend their services to anyone! read more

If you want to be scammed and want them to make money and never see a penny- hire Lemon law group. I have never see such unethical behavior by people claiming to be lawyers! DO NOT HIRE!!!! See for yourself from this email from them! read more

Lemon Law Group Partners - Email - Consumer Law Near Me - North Miami Beach, Florida

I had sent numerous emails and messaged using their Case Status App for around 10 days. I requested numerous times to talk or have them call me.. I had numerous questions that needed to be answered. No one called me or returned my calls. I never spoke to an Atty or the "Team!" They requested information I had already sent them numerous times to 3 different email addresses. I feel there is no, "Team," just AI Bots. There requests were basic, repetitive and not Human like. It was like being in a AI Chat room. I left numerous messages, texts, emails and Case Status messages. No verbal responce or contact. I Fired them, LemonLawGroup Partners for no communication, incompetence, no direction and loss of Faith. I sent them a Certified Letter, message on the Case Status App as well as several Emails stating they have not lived up to the contract and I would be contacting the Florida Bar Association and Grievances Committee. Farce / Scam my opinion. I owe them nothing as they did nothing. No Communication skills or returned phone calls. FIRED!! Do I need get the Florida Atty General involved??? No real involvement from the TEAM. Was this some kind of a Scam? No real verbal communication or verbal Feedback. read more

You will never speak to a lawyer. They assign you a case manager who is not even a paralegal. They do nothing except send prefabricated letters out. When you ask to speak with the lawyer they keep passing you around. Customer service Manger Steve Winston is a farce. He just talks you in circles and gives you empty promises to speak with lawyer assigned to your case. DO NOTNUSE THESE PEOPLE! They do not fight for you. All they do is wait for a response. I will be reporting to BBB and respective State Bar for FL and VA. read more

I was initially impressed with the first guy I talked to and started a claim process with them. In less than two days I cancelled services with them and went with a different company. I had more than 11 different "points of contact" for my case in a multitude of emails. Some of the emails came from PERSONAL Gmail accounts and some were from business accounts. I was asked to resubmit documentation to at least three different people via email with all sorts of personal information on it. The biggest complaint was the lack of security for my personal information. There was no encryption or portals to upload documents and the initial contract required me to sign a full page acknowledging a lack of security. There is such a high risk for identity theft and fraud that I dropped them. read more

This firm wasted months of my time by putting forth the worst attempt at securing a settlement. Their boiler plate correspondence is horribly formatted and riddled with typos. Not only was their responsive laughable, but the facts of my case were grossly misrepresented in the correspondence. Perhaps the greatest dereliction on their part was the fact that the repeatedly reached out to the wrong manufacturer of my vehicle. Clearly they're not even capable of doing a minimal level of research. If you want a successful outcome for your case, or at the very least, a fair shot then I urge you to look elsewhere. read more

Bunch of hacks. Wasted three months of my time, supposedly writing a letter to Mercedes. Mercedes didn't respond after months of being told to wait. At the end, they simply dropped me as a client. Don't waste your time with this group of frauds. They hope to get a settlement from a letter and if it doesn't work out, they drop you. These aren't real attorneys. read more

By far the worst law firm I have ever dealt with! not only did they not do their job in finishing my case but they then sent a lien to the manufacturer and refuse to send over the termination paperwork to me or the manufacture so that I can finish my case myself. be very cautious about how you handle your case with them because it's going to be you doing all the work they just horde paperwork and refuse to do anything unless you hold their hand and do it for them. So unless you're an attorney yourself and plan to pay them for you to do the work I don't recommend these people at all! I wouldn't recommend them to my worst enemy, that's how bad they are! read more

I am not a regular at this thing. In June of 2019 I reached out to several different Law offices at the same time. The Lemon Law Group Partners were one of several to reach out to me. This office was the most professional and respectable office that I spoke with. My case was complex not simple at all. Every step of the way they informed me and guided me through everything I needed to do to make this process complete. I would like to shout out to the staff that worked with me. Maritza I,Vadym K , and Robert C. For all the communications and the skill sets that they provided to me. I would Highly recommend this Organization without any hesitation. read more

Fortunately, this is the first (and hopefully the last) time I will have to deal with a lemon vehicle. Lemon Law Group Partners has been fantastic!!! I went round and round with multiple dealerships and the manufacturer for over a year with no resolution and a standard response. I worked with Maritza and she was AMAZING, easy to work with and quick to respond to all of my questions. Now, the manufacturer is repurchasing my truck!! Thank you very much Lemon Law Partners Group!!! read more

Completely satisfied with everything, from the time it took to get a settlement, communication was amazing and just overall great service. I can't thank them enough for resolving my case so fast! Would recommend to anyone! You will not be disappointed Hannah you are amazing thank you for the quick response and breaking down every step of the way. read more

My attorneys at Lemon Law Group Partners did a great job of getting me out of my lemon. I was tired of going to the dealer for repairs every week. They were able to get the manufacturer to buy back my vehicle and I recovered most of my payments back. I was very happy with my settlement read more

I needed a firm to handle my lemon law claim for a 2018 GM product that had engine light issues since the vehicle was new. In fact when I spoke to the intake clerk, he made me think that the process would wrap up within 4-6 weeks and that the firm touts all their auto manufacturing experience since the attorneys came from the Auto Manufacturing industry. My car was in for service over30 days and since April of 21 it was in for service (same issue) six times. Well 8 weeks later, the firm couldn't even get GM to respond with an appropriate answer to our claim and now they are referring the claim to an attorney to determine if they want to continue litigation. Pass this firm up if you have a lemon law claim, I'm so disappointed in their lack of response, effort and inability to resolve an open and shut case. I'm going to pass on the firm offering to do anything else for me. I would have given 0 stars but it's not an option. read more

This law firm is highly skilled. All of the attorneys and staff care deeply about taking well care of their clients.

Well I must say, I was really skeptical in the beginning. Prior to contacting The Lemon Law Group, FCA was refusing to negotiate with me on any terms but theirs. FCA was trying to force ME to pay THEM money, in order to buy back their LEMON 2019 Jeep Cherokee 4X4 Limited Edition vehicle. UNBELIEVABLE! Then I contacted The Lemon Law Group. I am impressed with the results. Although I didn't receive the maximum amount that I believe I deserve in my case matter, Randy, (paralegal) took his time to breakdown the numbers to me and explained how the manufacturer decided on their offer amount. Which in turn, made it easy in making my final decision to accept the offer presented. Overall, I'm satisfied and will consider The Lemon Law Group for any future vehicle disputes if needed. Thanks Lemon Law Group! read more

Do yourself a favor and go to the BBB autoline website and do your OWN complaint. Lemon Law group gets you in the door by telling you that your attorney fees will be included, then sends you an email that says you MIGHT be responsible for the $3000 fee. When you call to clarify this, the attorney tells you oh no I don't see this as an issue. You decide to use them...BIG MISTAKE. You get the phone call (MONTHS later I might add) that your case was settled and you now owe $3000 in attorney's fees. Umm what?? You tell them that is not what they said and they say well I didn't lie to you...uhh YEAH you did. Then they say that you can go to litigation, but that could take a year Oh AND you would still have to continue the car payments....for a car you can NOT use. Now she sends you the email with the settlement totals. The mileage is WRONG so was overcharged for that AND it now says in the email litigation could take 1-2 years. Lady....all you do is freaking LIE. The best part is they never included the money that was put down on the car. Did I mention this is a BRAND NEW car that started having safety issues the SECOND day it was owned? The manufacturer should be covering the cost of the 3000 attorney fees...NOT US. So yeah....do your own BBB complaint. Stay AWAY from these shysters. all they want is your money. read more

The process was very simple from the client side. All was taken care of and my job was to sit back and wait for a decision. Very pleased, and I will be recommending you to anyone who needs this service. Thanks! read more

This law firm is a disgrace! I DO NOT recommend. From the beginning, they have lied to me. The very first person I talked to said they could help me. I told them I needed to get OUT of this vehicle! IT IS NOT SAFE FOR MY CHILDREN! They don't care. They tell you what you want to hear to trap you into a contract so that you owe them money no matter what happens! Well, that was the last time I talked to that first person. Then I hear from a paralegal who takes my case. She dragged ass at the beginning, half ass answering my questions. I guess that was so the 10 days will pass so that I couldn't cancel the agreement. Then through emails and one letter, a couple months later, she was only able to get a $5k offer. Basically said I had to accept. Didn't really care to try to help me at all. I got the impression she didn't want to do her job. She didn't want to due her research. So, I speak to ANOTHER person who asks me what I want. I told him again, I need out of this car. I need KIA to take it back or give ma enough cash to pay it down so that I can trade it and not be upside down! Only then do they explain that with a buy back I will OWE money! WHAT?! He said we could take it to court, but that could take years and if nothing else happens to my car by then it could look bad for us, etc. So, I said I needed more cash. In a matter of hours he was able to get $2k more from KIA to cover their fee. They reduced from $3k to $2k. I basically felt like I had no choice but to accept, or else I would be stuck with having to pay the law firm out of pocket. FOR WHAT? They did NOTHING for me! So, a couple days after I sign the agreement, I get a settlement in the mail from KIA. Saying that the vehicle I have is in a class action law suit because of engine issues causing dangerous situations. Excuse me?!! This is exactly why I needed out. But as lawyers, shouldn't they have done their research and knew this? Used it to get me out of the car??!!! So, I reach back out and ask for a manager THREE times before I finally get a manager's EMAIL! I emailed him, but then hear from yet another person (who I have never talked to), and the email from him says "We will not be reducing the fees anymore". All this law firm cares about is the money. They could CARE LESS about what the customer needs. Yes, I am getting a cash settlement (if they forward me the check). It's been 6 weeks for so since I accepted and they said last week, the manufacturer is sending out now. However, it is not enough money to do anything. It's not enough to pay the loan down so I can trade it, it's not enough to pay off. I am still stuck with this dangerous car. This law firm sucks. DO NOT USE THEM! read more

Thank you so much to The Lemon Law Group You guys went above and beyond to help me and my family. We are very pleased with your service and thw amount of work you guys have done for us. You did a perfect job. Thank you again. The Goodwin Family read more

Seconds after submitting my information I received a call from the Law Firm telling me I had a case. We moved forward with the case and they kept me well informed through out the whole process. Good outcome and happy with the results. Definitely a good choice. read more

Not Worth one star, they are the worst bunch of attorneys you could hire to do anything,interested in there pocket only!!!!!!

This firm is a total joke. First, they talk you into signing with them by promising huge results. Next, you have to send them copies of all of your documents. They sent GMC two letters and when GMC never responded, they dropped me as a client like a hot rock. DON'T WASTE YOUR TIME HERE! read more

This lawyer group is in it for themselves not their clients. They took 3/4 of what I was awarded. I actually lost money from using these lawyers. The car company is supposed to pay all fees, that's what we were told, that is not fully true. They do not answer their phone but would just send an email. They do not give you much hope in your case but just encourage you to take the extremely low offer the car company is offering. If you use this lawyer group be prepared to keep the car and settle for maybe $500. I was disappointed in the way everything was handled. Save yourself some stress, time and money and go with another lawyer group. read more

Very efficient staff. They handled my case for my Volvo XC90 better than expected. They updated me with every step. I would definitely recommend this practice. Thank you! read more

Lemon law partners are the best I had major software problems with my Volvo station wagon Volvo would not do anything to help Lemon law got me a settlement within a week I recommend them to anyone having car issues Nathan Willensky read more

They are pretty quick and efficient. Stayed true to the level of communication they promised, which made the process extremely easy. If I ever experience crappy car problems again, I will definitely be calling Lemon Law Group. read more

DO NOT USE THIS FIRM!! They will act like you have a good case to draw you in then do the easy upfront paperwork hoping for an easy score!! First sign of resistance from RAM they drop you. I asked them why they dropped us, they told me that my warranty had expired which was bs. I still had 25000 miles on the warranty. Then they told me that i still have to many miles!!! They new how many miles i had when they took the case. My LEMON RAM 3500 was in the shop for over 30 straight days not to mention all the other times. There is a class action lawsuit as well over these junky trucks. DO NOT WAIST YOUR TIME WITH THIS FIRM. I believe this firm should be investigated. read more

Professional, efficient, and effective group! I had a fantastic experience with the lemon law lawyers. They were friendly, straight to the point and very informative all throughout the process. The results of the repurchase of my vehicle turned out far better than I anticipated. They fought for the absolute maximum amount on my settlement and got it! I will ONLY recommend this company to anyone looking for help with their "lemon" vehicle. Sherri and Amy went above and beyond to make sure that I understood the process and was kept up to date. Very personable and patient people, as I ask a lot of questions! Thank you all for your help!!! Keep up the great work! read more