The portal was very easy to maneuver. The staff was very professional and always helpful. The grant, although it took a while to receive, is very much appreciated. Thank you Lendistry for taking care of this task and helping California get back to business! read more

My experience with Lendistry was very disappointing. The application process went on months. They did not return calls. It was a complete waste of time. read more

Great service and great product. I can't imagine how they would be without the great team.

I too, had a terrible experience with Lendistry. I had issues with their website, and customer service regarding a Microbusiness Grant via LA County. I applied via their website and had multiple error messages that read "This was not expected. We are sorry about this. Please call our Dedicated Call Center at 866-238-0516." I called and was on hold for 1 hour and 27 minutes only to be told at 6:53pm that their call center was now closed (they're open 7am-7pm) - this was after uploading confidential information and connecting Lendistry to my bank account. I called back today and was told by Laquisha that there is nothing they can do, that I cannot speak with a supervisor, then she hung up on me. Very unprofessional. Dealing with Lendistry was an awful experience from every angle. read more

Lendistry - Screen capture of the hold time with Lendistry. At 6:53pm a recording stated their office was now closed. (7am-7pm?) - Business Financing Near Me - Los Angeles, California

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Horrible. My application was declined due to a technical error that they refused to correct, and their customer service is simply indifferent. read more

Awful experience! County grant is utilizing the services of lendistry to process grants. Lendistry asks grantees to fill in all personal info and company info. Once that is completed there is no way I could access the portal to upload non-profit documents needed to qualify for the grant. Called them several times and they have inexperienced employees who give you a run around. Wonder where all the grant funds will go ???? read more

I reached out to Lendistry per Kate K's response to try to get my issue resolved. It's been over a month and no one ever responded to my emails. read more

I managed to talk to support on the phone, the attendant was super kind and polite, understood my communication problem (I don't speak fluent English) and told me that they were resolving the situation and gave me a new date for the ACH to reach our bank account. read more

Terrible experience using lendistry. Two years ago I used them for a loan via Amazon and they were great! Since then I applied for a second loan customer service sucks, they state they will email you or contact you and never do. I emailed Kate K the manager as she replied to all negative reviews have yet to hear from her. It's all for show to do damage control form the overwhelming amount of bad experiences from customers. Run the other way! read more

I applied for the Los Angeles county grant and got two different emails saying my company wasn't eligible followed up each time with another email saying sorry that wasn't for you. After 9months finally got an email saying that I'm not getting it that my part of la county wasn't as in need. The service is terrible, nobody knows what's going on or even cares. What a waste of time. Pick a different company to handle grants. We really needed the grant. read more

Lendistry is the worst grant management company and bullies small businesses.  They were the selected to be the grant administrator for California's Small Business Relief Grant.  Their system to apply and submit the application was wonky and had frustrating buttons that didn't work.  Calling and contacting their customer service was a terrible experience. While their front line call folks were friendly, there is zero escalation process. Our grant application was in review for months.  I called to follow up to get help and the staff could not help me.  I asked to speak to a supervisor but was told they weren't allowed to escalate a call.  Told me to wait for my email.  Waited and followed up weekly for 3 months. Ended up having to contact California Office of the Small Business Advocate (CalOSBA) for help, even though they didn't have any relationship or management of the grant.   When our issue was "escalated" they gave me a person to work with who kept asking for our 2019 tax return.  She kept tellling me it was wrong because of the date of the tax return form.  Couldn't understand Fiscal Years and the proper forms.  Kept telling me to change the form's date for an IRS accepted tax filing.  Sent her the following year's tax filings that only covered 3 months of business operations and that was accepted because the form year in the corner was what she was looking for and not the date of operation.   I will be filing this review with other agencies as well.  I have worked with countless grant agencies and this one is the absolute worst. read more

I am reporting this company and in order to prevent this from happening again at such an extend I will have to express my concerns since this company misused government funds that were supposed to be deposited to awarded applicants. On June 02 after my communication with Ms D she assured me that I do not need to provide any other paper in the portal and that the 15000K awarded funds were processed for funding through California from the Hearts lender. On June 10th after I noticed that the message (at the lender's portal) has changed from pending funding to Funded or smth like this, I called lendistry. After communicating with Sr Ch, surprisingly as it may seems he laughed mocking me being extremely rude and using a totally inappropriate language. All I needed to find out was the status of the funding and I point that out that this is unacceptable behavior using bullying behavior as a passive aggressive tactic just with intention to avoid the deposit of my entitled funds. Despite this retaliation he also did not disclose who is the general manager of lendistry but instead he lost his words when I requested this info. On June 14, I called again to inform that I will provide all the information as I documented everything and another worker was actually able to communicate without verbal attacks and deceiving announcements and he looked into the matter. He was trying to be helpful escalating the case as he mentioned but he got hired recently and therefore nothing happened. California from the hearts was the lendistry's partner that was supposed to distribute the funds. At this point, particularly because it's my obligation to report these incidents including the laughter and the mocking comments of the worker Sr CH. My lawyer will file a separate lawsuit for him because I am reading from so many people reviews that have been discriminated from Lendistry to the extend. Also the intentional lack of knowledge when I questioned him who is in charge of lendistry his silence showed nothing but fear and nothing else. I will formally present evidence as well as witnesses and I hope the audit will have names of the awarded applicants next to "unclaimed funds". I have not received the funding because as we speak lendistry keeps it. They also claimed that they could not open my application but after mentioning my attorney they went through the portal seeing that everything was accurate and complete. Despite that no one communicated with me. Bullying, misleading and misuse of funds from lendistry will not be tolerated. Thus my statements will reach the Governor's Office that the chief officer assigned for these matters will investigate. Governor's Office actually is encouraging to report any similar events and it's also my obligation to speak out the facts based on concrete evidence and thousands from what I can see reviews of awarded applicants that their funds never made it in their banks . Lendistry is showing in social media that has A Plus rating from the BBB Please visit the Better Bureau Business website and you will see how many reviews, complaints, lawsuits and a score of 0.9 or something like this. If you need more or you desire to discuss anything in a civil manner feel free to contact me. Stay Safe and Strong :! read more

Lendistry - The actual ratings of this company - Business Financing Near Me - Los Angeles, California

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They made the grant happened and I really appreciated how they go beyond and above to make sure all the information was correct. I almost gave up since all the email before kept said I am on the watchlist so when I got the email I was like it's for real...thank you Lendistry Team for coming thru for me and my business. I truly appreciate all your help !!! read more

Great Experience working with Lendistry, document portal upload was a easy to use use and follow-up was great We all thank you enough for helping and supporting small businesses during this most difficult time in history. Thank you Lendistry... read more

Quick update. They ended giving us the funds in May 2023. It was a long process but it did get done.

The application submitted through Lendistry's platform did not go through because of a technicality. I was not able to connect to the loan officer to explain, customer service refused to give me any phone numbers or contact details to loan officer - basically, there is no way to communicate with anybody but customer service - customer service knows nothing about loans. ¯\_(ツ)_/¯ This place awful... read more

The process for different programs are always complex and hard to understand. Lendistry makes it easier. Status updates are harder to come by though. Could be improved. In any case, thank you. read more

This place has to be a scam! I filed for the business Covid grant on the first day it was open. No updates, no nothing!! I finally got a hold of a live body on the phone and this guy was basically like talking to a zombie on downers. He just said it's being worked on and to keep waiting. The Online portal now just says we're on the waitlist. Wait... They've had several rounds for the application process, we were in Day 1!! How the $&@& do we get waitlisted?!?! And for the occasional 5 star reviews that are being given about "how great" this place was, please post your business name with your post!! I mean if these guys are so awesome and processed our grant at light speed, I would not hesitate to share those details and give them a plug on behalf of the company. I call bS on some of those reviews! read more

The person who took my information over email, disappeared. All I got in return was that my information was selected, after having been under review for several months. What is going on? read more

The process was detailed but the representatives gave clear guidance and instructions. Everyone was professional, polite and helpful. I'm pleased with this company. read more

I had been finally offered the grant and did everything that was needed from me from day 1 if being told of what I needed to do. The docusign then said that everything was done on my end and to wait 5 to 7 business days and maybe 5 more days for bank to process. That was back at July 1st. Three weeks later and 3 emails later asking for an update, no reply. I called in and talked to customer service and they said that the loan person hasn't even touched my app yet to certify and he has no other way to help. Just call back later. No contact email for the loan person assigned to my case either. I'm now really disheartened that I may never get help from them. Too bad they are the only ones that can help with this California grant. read more

Applied for the California small business relief grant. My application mysteriously disappeared the day before it was due. I had to create a new login just to restart the process. I was never informed that I didn't get the first round of funding. Had to call them and was told that I was automatically entered in the second round of funding. Still no notification as to what is really going on with the funding process. The application questions seemed pretty skewed. I'd like to know who, if anybody, actually got money. Shouldn't this be public record since its our tax dollars being spent? Why did the state of California pick such an incompetent company to handle $500 million worth of applications? read more

I'm self-employed and applied for a First Draw PPP Loan on Feb 28 and received this e-mail 3 days after applying: "Thank you for your interest in an SBA PPP loan through Lendistry. We tried contacting you to request additional information, however, we have not heard back from you. We assume that you are no longer interested in the PPP loan or you have applied through another institution. Your application will be withdrawn in 24 hours. Please provide all pending items if you are still interested in proceeding with Lendistry for a PPP loan." Why would the Lendistry Rep who has been assisting me with submitting the required documents and banking info on Mar 2, and Mar 1 withdraw my application today? I called (888)594-7270 to confirm it was withdrawn and it was. She could not give me any specific reason. I regret uploading the required financial documents and banking info to the Lendistry Portal. read more

I don't know about all of you but this company is a joke...I applied for the suppose grant on January and I've been put on the WAITLIST FOR THE 3RD TIME.  Do they have anyone working and processing these grants.   People the reviews are from friend or even employees that work there.  I would love to see a list of the businesses that have gotten the grant. On February 17th, Governor Newsom and Leadership of the California State Legislature announced an Agreement to allocate more funds to the CA Small Business COVID-19 Relief Grant program. Pending final legislative approval of this additional program funding, your application has been waitlisted......AGAIN THIRD TIME. We appreciate your patience as we wait for more details. No further action is needed from you at this time, but please be sure to monitor your email for critical updates. Please watch your email for updates, what updates? Someone should look into this company.... IT'S NOT RIGHT DURING THIS PANDEMIC TO GIVE PEOPLE HOPE AND GIVE THEM THE RUN AROUND. read more

While I finally received the Covid grant money, I did have to resubmit the same docs multiple times and then was asked to submit docs that weren't even on the list. Was going in circles a bit. read more

Lendistry has an easy platform to initiate paperwork and help the process get started. It was an easy process. Once the detail information they requested was downloaded, Lendistry took care of process. Thank you, Lendistry. read more

Working with Lendistry on my grant was great. The website was simple to navigate and the process was very easy. The support staff answered all my questions and was able to qualify. If you are in need of their services I would highly recommend using Lendisty. As most of us know that the grant process is very competitive and they still made the process of submitting the application and documents easy. read more

Terrible and ill suited to handle business. Tried to apply for CA grant - website doesn't work, login and password not recognized, can't upload documents, called multiple times no answer, called and not call back for 6 hours so far. Why on earth did the idiots in the CA State government select this 3rd rate outfit?? One would think Lendistry would PREPARE for the influx of requests they would get during this critical pandemic? Dealing with them just adds to the misery of the situation. read more

Great Experience working with Lendistry. Documents upload was a breeze and then the endless waiting time but grants were approved and funded after a long 7+ months, it was worth well the wait. Awesome service and online software portal by California My Lendistry. Strongly recommended read more

I am a small business owner applying for a state grant to help with Covid. Lendistry is administering it, and they've been terrific! These applications are always a daunting nightmare, but Lendistry has made it easy. When I was unsure of something or had a question, I reached out to ACTUAL REAL PEOPLE - Janet Perez Shensky and Riley Hunner - and they both were prompt, friendly and responsive. I once emailed a question at 8:00 on a Saturday night to Janet, and got a response within minutes. Bottom line: these are professionals who do their job well and put your mind at ease. Highest recommendation! read more

Lendistry walked me thru the process of applying this grant. Had some issues receiving some of the documentation but their team walked me thru the process. In the end the grant came perfectly timed at a time we really needed it. Thank you to the whole team read more

Very clear communication and straight forward process however, it took VERY long time to be funded almost 6 months and meanwhile my business slowing down due to pandemic effect and even after they received all the documents received they still one more, one more and one more at the end and it was very cumbersome because some of the documents were already submitted and they still want it again without checking existing docs. Overall it was great service and I am satisfied for the final outcome read more

Thank you, Lendistry, for facilitating the application process for the California Relief Program for Artists. You made it seamless. The funds came at the perfect time to catch up on my operating expenses. I'm able to maintain my studio space which freed my mind to resume my practice without as much financial pressure. I am grateful for the funds. read more

At first I thought the small business grant was a scam. Since November 2020 I have applied to the program and kept getting waitlisted. In July 2021, I received my grant! Thank you lendistry! And all the staff that helped me with the application process. read more

I wasn't thrilled with their process. I'm thankful for the little money I did receive as a small business owner, but the communication was awful. Once I told I was funded, I didn't hear back from my advocate for weeks. My funding didn't come in until 3 months after it was approved so not sure what the hold up was all about. I agree with Daniel B.'s statement that some businesses showed more of a loss than others and should have received more than the base of 5000K. I finally received word from someone from Lendistry that the funding was coming and it was an error on their end. However, there needs to be a direct line to call so we can talk to a live person about any customer service needs. That would be the right thing to do and to put into place, especially when it comes to handling grants of this size. read more

Lendistry was really helpful every step of the way for my small business NYTAQ and for myself. The process was safe, easy, clear and again, they were always available, and during a pandemic, this is a great thing for a company to have.... Customer service! Thank you again! read more

Lendistry - NYTAQ (Not Your Typical Average Queen) an online lifestyle clothing brand designed for women, by women! - Business Financing Near Me - Los Angeles, California

Forever grateful for this grant. Has helped me during these difficult times. Smooth process. The online tool was easy to navigate.

I have applied for the PPP Loan with over 15 Banks and lendistry was the only one that took the time for my loan. I've had a 20-year relationship with Chase bank and they didn't lift a finger. I heard on the news that chase will be held accountable for their actions. https://www.classaction.org/news/class-actions-say-wells-fargo-jpmorgan-chase-held-back-small-businesses-paycheck-protection-program-funds Keri Olds has sent me over 15 emails and walked me through each step of the way. I just got approved for my loan and as soon as I get funded I will be changing Banks to Lendistry. my business values customer service and it's rare to find a company that values the same thing so they have earned my business today! read more

I, like many other businesses were in need of a PPP loan. Even though I have had a long standing relationship with Chase Bank I received an email from Lendistry almost immediately after the first round of funds became available. At the same time, Chase was delayed. I decided to go with the smaller Lendistry. Wow, what an amazing experience. The team at Lendistry go above and beyond to service their customers. I dealt with many people all the way up to the CEO. They conducted themselves quickly, professionally, and thoroughly. It is not often that the CEO takes time out of their day to help their customers, but Everett personally wrote to me on a few different occasions. Quite frankly, when the CEO says things will be ok, you have a lot of confidence that it will be. I received the loan ahead of schedule and have already hired back all lost employees and then some. I very highly recommend Lendistry. Looking forward to doing business with them again in the near future.. read more

Fantastic Company. At first I thought sounded fishy. You have to be patient with them because sometimes it takes time to process everything. Overall you can definitely trust them and its a wonderful company. read more