Shout out to the midtown Regions bank. My account showed fraudulent debit activity and Regions had…read morea help ticket opened, destroyed my old Visa, and made a replacement card within 10 minutes. Boom. That's customer service!

Absolute joke of a bank! l have banked with Simmons since before they were Simmons and were…read moreReliance Bank.

Banking with Simmons is like going back in time...way, way back in time. Nothing works! Your…read morefrustrations are met with zero customer service on all levels. This is the truth. Avoid Simmons at all cost.

A few weeks ago I talked with Commerce On-Line Banking Services. I explained my problem to Jackie…read more She called me back to confirm the problem a while later. Jackie diagnosed the issue and presented me with the solution soon thereafter. Her actions and knowledge saved my day!!

This newly constructed Commerce is 5 steps above the old building. Although the old building…read morewasn't horrible a facelift was certainly in order. This new facility looks amazing. The interior is complete with the usual literature along with hot coffee & snacks. The staff was very welcoming. Your transactions are all televised; I loved it. Welcome to the new way of innovative banking.

this bank makes me and my contractor meet up for every insurance check that has to be submitted…read morethus far. It's been four times. It's incredibly inconvenient when they know both of our faces when we walk in and they still require both of us to meet up out of our busy schedules to try to get the money into the account so my home can be fixed. Adding insult to injury I already have to drive all the way out to the county to go to my temporary in a home in a hotel. The customer service there is very dull, lacking empathy for my situation and borderline rude. I would certainly never bank with this institution and I wouldn't recommend it to anyone.

I like this little branch. They seem more helpful here. Maybe they don't get the same volume as…read moreother Pulaski Branches I have been to. Good walk up location if you are in the CWE. No drive through and metered parking could be a drawback for some.

I usually have to go in this bank branch three to five times a week because I work at a restaurant…read morethat keeps our accounts with them and I'm one of the employees in charge of our deposits. Everyone who works here is super friendly and polite. I've considered switching my checking account from Fifth Third to them but I don't want to mess up my direct deposit and there are perks there that Pulaski doesn't have yet. Still, I do adore this place.

Lisa Harris was very professional when she assisted me with a fraud…read moreattempt that was made on my account she took the time with me to help me get set up with zelle

From the owner: Since our founding, Enterprise Bank & Trust has focused on serving the lifetime financial needs of…read moreour clients. We empower privately held businesses to succeed, help families secure their financial futures, and invest to advance the quality of life in our communities. We're built on trusted, personal relationships that allow us to tailor our services to your unique needs. We have the capabilities of the largest financial companies, and the personal relationship orientation of a community bank. As a member of the Federal Deposit Insurance Corporation, we offer business and personal banking services; and specialty banking including escrow, property management and SBA lending.

Tellers have bad attitudes and are incredibly ghetto. Absolutely unprofessional. I wouldn't…read morerecommend anyone bank here. Employees couldn't be worse.

I was in Mexico at Grand Velas Resort in Playa Del Carmen. On July 17th my wife had a stomach pain…read moreand we called the resort medic in. He was there for literally 5 mins and then had to go to an emergency call for a guy who bumped his leg. The resort told me that would be $130 charged to incidentals. He advised we go to a "hospital" in case it was appendicitis. When we arrive we are asked for insurance info and told that they will bill the insurance for the $130 room medic with anything else they do, if anything, and I just need to give them my credit card I used for incidentals and passport to confirm with the resort. I said ok but DO NOT charge my credit card for anything. I was assured they would not but about a half hour later the little guy from the reception came back with a $6,000 auth on my credit card!!!! This was before my wife had even been seen. I told them to remove the charge immediately and then they started saying they wouldn't charge it but bill insurance Monday, if they did anything. I told them again to remove it and I would not be paying. I wrote "don't agree" on the signature line where it asks if I agree to the auth. I made it clear that they were never to even auth my card. We waited an hour before the "doctor" arrive wearing Gucci wedges, a gaudy Gucci belt buckle, and a Gucci purse, not scrubs or a lab coat. She meandered around gossiping with the other staff for another hour before we finally had it and said we are refusing service and leaving. She then came running in saying it was appendicitis and we must have a surgery and they would need my credit card to auth $18,000. I told them absolutely not and they are not to charge my card ANYTHING. We signed a form refusing service and left. Of course, the next morning while at the airport waiting to fly out I check and saw that they never even tried to charge the insurance and instead charged my card $3,700!!! For what?! We flew home and went in to the hospital locally just to be sure it wasn't appendicitis and it WASN'T. The hospital here in the USA found nothing wrong and said the stomach pain was likely something bad she ate. I called US Bank immediately and report the fraud. I was assured that it would be removed since I had proof, I took a pic showing the auth where I wrote "don't agree" and explained the situation. The case was opened and auto closed saying they had my card so it was valid. I called and had it reopened explaining again what happened, that rep also assured me this would be reopened and handled. I was called again asking for more information from a yet a different rep and sent the copy of the auth receipt where I wrote "don't agree". It was closed again saying there was "proof of service" I called YET AGAIN and had the case reopened. Yet another new rep called again asking for more info on a Friday and I tried to call back the next Monday. They said they would reopened the case. It was never reopened and I also had asked for this "proof of service" they never communicated further. I then opened a Better Business Bureau complaint against US Bank. They refused to reply and said they'd mail correspondence. They just mailed copies of the letters saying they opened a case and then closed the case for the three times it happened. No proof and no new info. I wrote a letter to the "office of the president" at US Bank saying the charge must be removed from my acct. All I was asking for was the charge removed and I would forget the time and stress that this has caused. I get a call on December 1st from a rep named "Jabey" which she pronounced jah-b-eh. I explained the situation again to which she repeatedly and belligerently replied that they had my card and ignored any proof I provided saying it was too late to open a case and I would have to basically sue them. I let her know I would be calling the comptroller of currency, attorney general, and pursue any further legal action until I'm made whole, which would include the nearly 6 months of stress, pain, and suffering this has caused. She couldn't be bothered with anything else and was more occupied with the child whining in the background. I guess the "office of the president" is working from home still and watching children while "working". Total disappointment with US Bank leaving me hanging for an unauthorized transaction after being a customer for nearly 13 years and always paying my card in full and on time!

As a long time customer of US Bank, it's so awesome to have a location so conveniently located in…read morethe proximity to SLU's campus and surrounding Midtown neighborhoods. Although I am not a SLU student, I know that SLU's campus key cards also function as US bank cards that can be loaded and used on campus (see the attached photo).

This bank is a disorganized mess, poor communication, does not care about the customer. kept taking…read morepayments from checking account when it was not authorized. Several Phone calls each promising it will not happen again. It has now three times. AVOID this bank!!!