DO NOT TAKE YOUR CAR HERE. Recently I got my thermostat fixed at said place and the next day my…read moreheat was blowing out cold air and my engine was getting hot. I took it back to said place and he said that my radiator was leaking and followed up with a total. I said specifically that I'm not paying for anything else because I didn't have these problems before my service with you and he continued to gas light me saying that the service with the thermostat has nothing to do with the radiator but according to my research and also speaking to a honest professional mechanic, it's the complete opposite of what MIKE told me.

They guy is very nice and polite. He charged me $1250 for an installation of a catalytic converter…read moreand fucked up the installation royally. He left two bolts off where the converter sits and welded to hangers together which means the exhaust now rattles against the frame. It sounds terrible and I have to go to someone else, spending even more money, to try to get the whole thing made right. I would not recommend these folks.

Never again! I agree with some of the other reviews. They LOOK for things to run up your bill. I…read moretook my car there for an inspection and they said i needed new wiper blades. I put new blades on 2 months ago because they weren't working. I know they were fine because it rained a lot last week. My entire family used to take our cars there to try to support a local business. After they overcharged several of my family members none of us take our cars there. The former owner Sam was honest. The current owners are not

We took our car in for inspection. They told my husband that the rear brake caliper was seized and…read morethey recommended a new caliper. The brakes were working just fine for us so we declined the service. We took the rear tire off and discovered that the issue wasn't the entire caliper, it was the E-Brake cable bracket. A little PB blaster and WD-40 fixed it right up. They wanted to charge us $600+ for something that was fixed for $8. Overall, they LOOK for something to charge you for in order to pass inspection. Only go here if you want to be scammed. Edit in response to business response: The brake cable connects to a bracket on the outside of the caliper (picture included). This bracket is attached to a physical cable in order separate this actuation method from the brake pedal which works via hydraulic actuation. When we received the vehicle, the brake cable was unattached so I think that's what you mean by "much better condition". The bracket was also stuck in the open position. Therefore it was not engaging the caliper in order to compress the brake pads against the rotor. This was verified by viewing the caliper actuation when the brake pedal was pressed. So I disagree strongly that it was stuck in the on position for the entirety of the inspection. In fact, in the pictures sent to me, you can clearly see it's in the open position. It was obvious to me that the caliper was in working order and the problem lie elsewhere. The jiggling handle went away after I re-attached the brake cable. So I guess I should thank you for diagnosing it, but not for trying to sell me a replacement when all it needed was a repair. I agree it wouldn't and shouldn't pass inspection before some penetrating oil was sprayed on the bracket. I'd also like to add that the person who explained the problem to me barely knew anything about the issue when questioned on specifics. All I got was "it's seized". This was another indicator that there was a severe gap in knowledge for some of your technicians and I needed to scrutinize the result. I am a car enthusiast, engineer, and have rebuilt the front end on my Cooper. I know what I'm talking about.

I rarely leave negative reviews because I respect business owners, but the extreme lack of…read moreprofessionalism here forced me to make an exception. I scheduled a state inspection a month in advance and took time off work to ensure my vehicle was ready for an upcoming road trip. When I arrived, the shop was closed with nothing but a note on the door. There was no text or call to give me a heads-up. To make matters worse, I had already purchased a Groupon voucher that is now non-refundable. If they had at least texted or called to let me know that plans had changed, I would have had ample time to reschedule the appointment with a different mechanic and not miss my road trip. These guys might be skilled at what they do, but their terrible communication and lack of respect for a customer's time made this one of my worst service experiences ever.

I have been here at least 10 times for a variety of repairs. This is a top tier, trustworthy auto…read morerepair shop.

Been to many mechanics in the north hills area since moving to Pittsburgh in 2015. Have to say…read morethis family run shop is my favorite. Thanks for the great work you guys do!

Have had Herky do the work on My Subaru's for years. Ladies…read morebehind the desk always kind and friendly. Herky always honest and never suggests work that doesn't need to be done. I'm always confident I'm not getting ripped off and am charged a fair price for the work done

All services I've had at Protech Auto Group Bellevue have been excellent in every regard…read more My first was an appointment for an inspection to get my car titled and tagged in this state. I misunderstood the sequence of the steps, and appreciated Cameron taking the time to explain it for me, even though other customers were waiting. When I got the paperwork done and returned for the inspection, it was quick and very clear. For my second service, I scheduled an appointment online for an oil change. I got a prompt email follow-up, plus a reminder email the day before. What I didn't know is that the online tool schedules for drop-off service only, which was not what I wanted. Zach explained this to me as he checked my car in. Despite not having an appointed time slot for my car's service and me stating that I was fine with waiting however long it took, the team worked it into their schedule. It was completed in a very reasonable time for a scheduled service. TLDR: I'm a very satisfied customer. The shop takes care of my car and me. And if you want to schedule a specific time for a service, don't use the online form: call the shop!

Worst. Shop. Ever. I paid almost $2,000.00 to have my gas tank replaced due to a vandalism. My…read moretruck is from California so there's no rust, but they charged me for the tank, straps, fuel pump, and they recommended they change the fuel pump sensor because it has almost 200,000 miles on it and since everything was already apart, I said, "Go ahead." They also replaced the side mirror, but when I got it back, the door was a mess. It's actually a simple procedure to replace the mirror, by taking the door panel off, but it was a mess when I got it back. I had to take it back and have them do it all over again. Meanwhile, my truck kept stalling while in operation and the oil cap was stuck on there... me and three grown men couldn't get it off after leaving their shop, including AutoZone. Also my locking gas cap isn't working the same. Cameron said that he was going to charge me AGAIN to look at the reason why my truck keeps stalling while in operation and I hit the roof. Then he said he would charge me if it wasn't his fault, leaving me vulnerable to another pathological lie, to look at it. So then when I took it to another shop, they replaced the oil cap for free, I only paid for the part, then, on the way home, my check engine light came on so I went back to AutoZone and the code says it's the fuel pump sensor. Cameron said that AutoZone doesn't know what they're talking about. So I contacted some other mechanics and they said that the fuel tank needs to be dropped again to get in there and replace it. So I have to start all over again, get it towed, drop the tank, which is now 3/4 full. I haven't had use of my vehicle since the beginning of the year. I've filled a small claim against them, but so far, Cameron hasn't stated that he's going to show up. Zach did. And Cameron also told me to never come back, and I'm blocked from all Protech websites. So he's completely disregarding the warranty and is really such a sheister, obviously. Really bad place. Never again will I allow those morons to touch my vehicle. I hope the court gets my money back for the parts, labor, and aggravation. According to Pennsylvania law, I'm supposed to get back treble damages and the Bible says seven-fold, so I hope so. I have a small farm and I need my truck. I can't even go to church without it. Really bad place.

Super impressed with this shop's quick response time, professional communication, and expedited…read moreservice on our vehicle! They worked quickly to locate a part that got us our vehicle back the same day, on a Friday. This saved our family a ton of stress over the weekend. They will definitely be our go to shop from here forward!

WARNING !!!!! SCAM ALERT !!!!! Charges triple for…read moreunnecessary repairs . Go somewhere else = save time and money and get it done right. RUDE. Obnoxious, Dishonest Mike is the owner.