Lacking on customer service. I had a new fan installed not even a year ago and when I called about…read moreit I was told they couldn't even look at it for five days. I couldn't wait 5 days so I had it done elsewhere. I kept the fan and asked if there was a warranty on it and was told since they didn't put the new one in I couldn't get any money back. I think my biggest problem with the whole experience In most good places bring you in that day and fix it immediately. I'll never go there again.

Recently purchased a vehicle Ray Walsh Auto Sales. I'm highly satisfied with my vehicle…read more Ray was easy to work with & I feel I've got a reliable set of wheels.

I had an absolute awesome experience! I had passed this place a trillion times and decided since I…read morehad gotten a new vehicle to do a new thing and try this place out! Boy am I glad I did! Terry, Randy, and Joe were wonderful. Since I had a new car and this was my first oil change I didn't even know what grade of oil the car took. Randy was sure to tell me right away and made sure all of my other fluids were good. He checked my tires and made sure I had the air pressure I desired, which was my deal maker! (as a side note, the tire recommendation was 35psi as a minimum which most places only do the minimum. I asked for 40 so that my ride was more firm and he obliged with a smile) I love their personalities and the fact that they are local guys serving the community. I was in and out quickly, and even got some tips about my brakes (because they were squealing). I am so mad at myself because it took me so long to go to Randy's but I'm glad I did!

Went this morning, tech started swearing because he stripped my oil plug. Told me if it leaks I…read moreneed to go to a full service place. Well, 3 hours later there was a substantial leak and I had to drop off at a mechanic today. The fact they knew it was going to cause problems but they couldn't help means I won't be spending money here anymore. Such a shame

Trac is the best who is very warm and kind. The mechanic Was friendly, the service was quick. And…read morethe service was affordable. Also the only tire service you are going to find on a Sunday. Will always recommend. Thanks!

Amazed with my experience here. I got 2 flat tires from an unfortunate pothole not far from Monro…read moreAuto. I showed up right at opening with my car on the way being towed and Tracey at the front desk was extremely nice and understanding of my situation. Tracey and the tire service person Mike took initiative and went beyond their duty to help resolve my tire issue at a reasonable price and good quality, overall saving me time so I could make it to work that day. I would give 10 stars if I could. I will be returning to this location of Monro Auto for my future car service needs.

This is my favorite auto mechanic in our area. Michael is a super ethical and competent mechanic…read morethat has a nice way of telling you what needs repaired or serviced. They go out of their way to serve their customers. One time, they even had someone give me a lift home and picked me back up because the repair was going to take a long time and they didn't want me to have to sit there. Now that's service! I have an older car so I am always worried when I take it in for the annual inspection. Michael and his team never rip you off by making up repairs or anything even on an older car which I totally appreciate. They have done both major (replaced my AC system) and minor (old change, tire rotation and inspections) work for me and I could not recommend them any more. My only gripe is their driveway which sometimes gets deep ruts in it that's hard on our other car which sits low to the ground. They do try to keep up with it to make it smoother but it's difficult since it's just gravel. Minor gripe for such a great place.

As a newer customer of this auto shop, I can sincerely say without a doubt that my visits and…read moreservices here have been simply exceptional. Michael and his staff rise way above what anyone would expect from ANY business!! They approach their auto services no just as expert technicians but just good, solid, honest people! They'll spell out and explain what you can expect and recommend a wide array of options and advice! Any neighborhood is blessed to have such a awesome business - this is one of the Best kept secrets in West View.. and might I say (having also lived throughout western PA).. all of Pittsburgh and surrounds!!

Had two great experiences here: both times they were able to quickly diagnose the problems and…read moreresolve them quickly, and for very reasonable cost.

They were able to get my car state inspection done very quickly and efficiently. They were also…read moreable to accommodate me with what exactly I wanted done which I really appreciated. Great business!

I never write reviews but I do always check yelp for other people's reviews. I had to get on and…read morecomment because of my experiences with Monro. I am a 20-something female who is always a bit nervous about getting duped when it comes to car repairs etc. My boyfriend has taken his car to Monro and recommended it to me because he has had good experiences there. I have taken my car there for little things over the past year but my recent experience made me walk away knowing that I wont be taking it anywhere but Monro. I took my car in for an inspection but ended up needing new brakes, oil change and new headlight as well. They were able to get all the work done in one afternoon and they even stayed a little after closing time to give me time to come get it. Everytime I go in and even most recently, they have discounts and coupons they honor on the spot. Even though they were closed, the guy took the time to go over everything on my invoice and explained what they did. He was so helpful and not trying to rush me out. My other headlight went out a day later and I called and he said to just bring my car in right after work that day. They fixed it on the spot without an appointment and tightened up the lugnuts on my tires from the work they did over the weekend. They were so nice and friendly. If anyone in the West View area is looking for a good place to take their car I will most definitely recommend for them to take their car here.

Very poor business. Appointments mean nothing. Slowest moving people I have ever seen. You will…read morewait and wait and they could care less. Will try to overcharge you. Just don't go there.

Local guy who knows his stuff and won't steer you wrong on what your car needs…read more In short, the kind of business everyone always claims they want to support

Don't waste your time or money! These jokers wasted an hour and a half, and charged me forty odd…read moredollars just to look at my car. The quote they put together was even more of a farce. $3000 for tires and a control arm. The best part, they couldn't even find tires that matched my existing Michelins and I'm running 17s." They also wanted $800 for a hose, what a joke! Well even the stealership gives you better service than this and they at least have courtesy vehicles and nice coffee. Stay far, far away from this pack of thieves! Also, and this is very important, they adjusted my seat and steering wheel while in possession of my car. That's like groping a man's wife.... Can I have my money and dignity back?