Good dry cleaning option, especially if you are a Lenox Park resident. The Korean woman who runs the shop is always friendly. After realizing that some new buttons hadn't been sewn on while I was picking up my dry cleaning today, she promptly took the shirt and sewed on three new buttons -- right there, on the spot. I was impressed. Dry cleaning here is a bit more expensive than other places, and I am not always convinced that my "membership card" is being credited with my purchases (free gift card every $250 in dry cleaning expenses), but all in all, I'm happy. read more

Very very friendly service. I've gotten many jackets dry cleaned here and they have all been great. A couple weeks ago I got my moms jacket altered and it turned out great. Her sleeves were too long, big, and had that balloon shape to the end. The nice Korean woman helped shorten the sleeves and make them the traditional straight look rather than the weird balloon look. Definitely will come here for alterations, if only it was closer to where I live. read more

Lenox Cleaners - Lenox cleaners from the street view. Friendly service. Good dry cleaning and alteration. - Laundry Services Near Me - Silver Spring, Maryland

Pleasant service is the norm at Lenox Cleaners. As others have mentioned, the Korean woman is always courteous and her little dog is a fun presence at the store (even though I'm not big into pocket-sized canines). Dry cleaning costs are comparable to surrounding places and Lenox does a good/standard job with suits at a respectable turn-around time. I have tried the repair portion of this store. Unfortunately, the rip on the shirt I brought in was somewhat beyond repair so I will have to try the shop again before drawing any conclusions. Would I come here again? Sure--the place is conveniently located at ~0.5 blocks from the Silver Spring metro. read more

I really wanted to like this place because we have been searching for a new place for dry cleaning since our last one closed. The first time was ok, but today we went to pick up some clothes and one of the shirts had been damaged. We tried to talk to the lady who runs the shop, and pointed out the white spots where clearly something had bleached the fabric and she just kept saying "no guarantee, no guarantee". Its one thing if they can't get out a spot that is our fault, but to damage the shirt and take no accountability for it is another thing. She didn't seem to fully understand what we were saying, or at least had a hard time expressing herself in full sentences. We didn't even get a "sorry this happens sometimes" or a small credit. An apology would have gone a long way, but instead we had to pay for someone to ruin the shirt and then they didn't even care. read more

After we went to pick up our clothes we noticed a bleach spot on a shirt where we had asked them to attempt to remove a stain. The women working there kept telling us there was "no guarantee" for the stain and seemed to imply the bleach spot was our doing. She had difficulty understanding English but either way was very rude and dismissive of our concerns and the fact that she had ruined one of my shirts. We will never go back for fear of them destroying another shirt and would HIGHLY urge nobody else dose either. read more

Lenox is awesome. I had a very bad experience with my previous dry cleaners in the shopping center on 16th st - they shrank two very expensive pieces. So I tried this place and not only do they do an exceptional job of getting stains out, they un-shrank those two pieces for me! At the same price of a cleaning! I take all of my and my SO's work clothes, all my vintage clothes, as well as our comforter and quilts here. They always do a wonderful job at a great price and the owner is such a nice lady. I don't think we'll ever go anywhere else while we live here. read more

I've taken several pieces of clothing to this place to be altered. From simple hemming to major special occasion outfit alterations, they had done a great job. Super friendly and super easy to work with. This past weekend I had a couple small things sewn up and wasn't totally thrilled with the outcome. So perhaps you need to ask for Jenny (who's done my alterations in the past). [Update] Meh. Stick to hemming and other simple things. Take your alterations elsewhere. Tip: Business faces Colesville (near Subway and Aveda Salon). read more

I am a fan. They were able to clean coffee stains out of my white linen sport coat - something my "former" cleaner couldn't and didn't do. Worth the money. Great job on shirts and dry cleaning. AND, customer service is very good. Happy to provide my recommendation. read more

They do good work and provide quick friendly service! I've taken mulitple suits, slacks and shirts to have altered + cleaned and she has done a wonderdul job every time. read more

I've been going to Lenox Cleaners at least once weekly for many years. In addition to dry cleaning/laundering, I've had several items either repaired or altered. The prices are very fair; a laundered men's shirt (on hanger) costs $1.85. I've always been happy with their services. Plus, the owner is very friendly. read more

For the location, it is quick and easy. I am used to paying $1.99 at zips but since I dont get much cleaned, $5 an item is standard. The lady is very friendly and she likes my dog too! read more

I've been using this cleaner for about 6 months. It definitely gets extra credit from me because it is super convenient to my office and open late so I can go after work. I've never had a problem with any of my items being damaged, but I've only ever taken my lab coats and never any personal items. The coats are always done on time and quickly, but if you take to long to pick up your items she makes you prepay. Not a big deal when it is only one item and sometimes I forget for a month. Also they don't take Amex. read more

One star is too many. Dropped off my clothing & got less when I picked it up. My initial visit was to drop a few slacks to get cleaned & create a new account. The lady manning the desk had a very hard time understanding & communicating. She took down my number incorrectly & after several attempts to correct the mistake I gave up, I figured she has my name that's another look up option. When picking up my clothes she asked for my number I brought up that she took it down wrong the previous time please use my name. We wasted yet another 10 mins trying to find my account & clothes I originally dropped off. Took a few times before she tried entering my name to find my clothing. Extremely frustrating since I knew there was an issue prior to entering the situation. FINALLY after finding my clothes I rush out of there. Picking up clothes shouldn't take more than 5 mins tops! After the Thanksgiving holiday I go through my garments & realize one pair pants that do not belong to me. I was given a pair of men pinstriped trousers & gave her 4 identical black slacks.I brought it back to the cleaners & wasted an hour and half with this extremely stubborn woman. Again, we do the long account look up when I informed her to look up my last name instead. Finally, my account pulls up & I am questioned as to why I didn't bring this sooner. Ummm... maybe because it's the holidays & I was on travel. I asked if anyone has report some trousers missing she said no. Then I asked to be reimbursed since they lost my slacks. She replied with all you want is money. Ma'am you lost my pants & I merely asking for you to replace them. Literally an HOUR & 1/2 later still no conclusion I was asked to wait 10 days which we have already reached in order for her to track down the missing black slacks. This is the most unorganized & most frustrating encounter I have ever had at a cleaners. I have basic expectations when I pay for a service. Pants to be returned & cleaned. It took an hour just to receive a refund for the pants I never got back. I was tired of the back & forth with this woman & left with giving her an additional 2 days to come up with my missing pants. I requested a reimbursement that I will probably never see & missing clothing as well. WORST EXPERIENCE EVER!!! read more